If you are there to buy items you get all the help and support you would ever need, if you there to play games they have lots of player with different experience levels to help and guide you if your n... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really happy I found this place, great service the staff are very friendly and helpful plus I love supporting local small business’s thank you very much team. I will be back for sure 👍🏼
Great communication and updates when ordered and through out shipping. Product was perfect and arrived on date in great condition. Highly recommend and will for sure use Dukes Gaming again.
I live a few blocks up from this place and nip down afyer school every friday normally for tcg and all the staff are really nice, supportive and helpful, prices on everything are amazingly fair, an... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Buy Games Workshop, Malifaux, Rumbleslam, Vallejo, Army Painter and many more at up to 20% off the recommended retail price. Every miniature is available brand new in the box and blister, or alternatively Duke's Gaming can assemble and pre-paint them for you. On top of all that, there is free delivery for all sales over £100.
Coordonnées de contact
Royaume-Uni
- info@dukes-gaming.com
- www.dukes-gaming.com
4,9
Excellent
482 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and helpful staff
Very friendly and helpful staff. Good range of stock from lots of different brands.
12 février 2022
Outstanding service
Outstanding service, fantastic prices and awesome help and information. Amazing place for all your geek needs
12 février 2022
Great service and very friendly.
5 février 2022
Always a high standard when dealing…
Always a high standard when dealing with this company
29 janvier 2022
Welcoming atmosphere
Welcoming atmosphere. Helped with saving on prices too. Would recommend
15 janvier 2022
Absolutely fantastic service !
Absolutely fantastic service !!
Couldn’t be any more helpful & very patient
9 janvier 2022
Really great customer service
Really great customer service, Luke was really helpful via email. I was able to purchase a hand-painted-to-order item that was previously out of stock and have it arrive in time for Xmas! Would definitely shop here again.
28 décembre 2021
Réponse de Duke's Gaming
Thank you for the kind words! Really happy you liked it, and look out for the bauble range in 2022... there's going to be an update! :)
Product was fine but would rather they…
Product was fine but would rather they didn’t use Yodel, take longer than any other company and box looked like it had been sat on
28 décembre 2021
Réponse de Duke's Gaming
Hi AJ, and thank you for taking the time to review. We really appreciate the feedback as it is really hard to find a competitive priced but reliable courier. As of today we are now offering a few more options at checkout, so as a customer you have more choice over what courier delivers your package.
Hopefully you will have a choice that suits your needs on your next purchase :)
Damaged packing
18 novembre 2021
Réponse de Duke's Gaming
Hi Dhshs, I'm sorry to hear your packaging was damaged. There has been no record of this being reported though, could you get in touch with me at info@dukes-gaming.com please? As a small business it's really important that every purchase goes right. Thanks in advance!
Thanks for the awesome service
Thanks for the awesome service. Packaging was great. Highly recommended.
15 novembre 2021
Good company
Item arrived late but that was the delivery company, otherwise I’m very happy with Dukes Gaming
Any problems email the company immediately and they’ll sort it
7 novembre 2021
Réponse de Duke's Gaming
08/11/2021 - Hi Chris, I'm appalled to hear that you have not received your item! Could you please get in touch as soon as possible and I will get this sorted out for you asap.
Your item was dispatched on 29th October 2021 and a tracking number was emailed to you on the same day.
10/11/2021 - Hi Chris, I have received no contact from you other than this message on Trust Pilot. I would like to resolve this for you as quickly as possible. Please get in touch at info@dukes-gaming.com. Your tracking number is showing your item has been delivered so I am very confused as to the 1-Star rating?
11/11/2020 - Hi Chris, please check your inbox as we have sent you an email. The courier has reported successful delivery of your order on 8th November.
Great little company!
The paints arrived well packaged and within time, and I’m very pleased with my order :)
4 novembre 2021
Very satisfied with the company
Very satisfied with the company, package arrived very safely and I am very pleased with the purchase overall. YodelDirect were quite slow delivering but that's purely on their end, Duke's Gaming dispatched the item very quickly and kindly responded when I contacted them via the delivery time. Would recommend :)
4 novembre 2021
Always a pleasure to visit and a great…
Always a pleasure to visit and a great place to run D&D campaigns!
25 octobre 2021
Priced at correct level
Priced at correct level. Very fast delivery and communication. One to trust!
10 octobre 2021
Very fast delivery
7 octobre 2021
Great place to unwind and roll the…
Great place to unwind and roll the dice. Conveniently placed in centre of pontypool. Luke has a wealth of experience when it comes to gaming and is always hapoy to take you through a new game
4 octobre 2021
Shocking delivery service
I ordered Pokémon TCG packs at £3.50 each which is great value - however this was 8 days ago, and I am still yet to receive them. I decided to buy over £50 worth to get free delivery, but they must use the cheapest delivery option possible. Hermes has had the parcel for 6 days and not even attempted delivery yet. Not able to contact Hermes on my end so please, sort it out Duke’s gaming. Just having cheap product prices isn’t enough, especially in this day and age.
20 septembre 2021
Réponse de Duke's Gaming
Hi Simon, we really appreciate your feedback and can only apologise that you have not received your items in our usual promptness. 6 days is certainly excessively long and is very unusual for Hermes. We are investigating to understand more and will update you shortly. Please accept our apologies once again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.