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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... Voir plus

Noté 5 sur 5 étoiles

I ordered a book from Dungeonland that arrived well packaged and the book itself was sealed with shrink wrap. Unfortunately the book had some damage; pages had torn corners and many of the pages were... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant business. Have made many orders over the years with no issues. The one place I can order ttrpg and not worry or stress - knowing that preorders and other orders will arrive safely... Voir plus

Noté 5 sur 5 étoiles

The Greatest supplier of Tabletop RPGs and related items out there. Everything a hobbyist needs under one roof, from great prices, excellent delivery times, expansive selection, swift responses. Been... Voir plus

À propos de l'entreprise

  1. Fournisseur de service de jeux
  2. Librairie
  3. Magasin de jeux

Écrit par l'entreprise

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

780 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(780)

72 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

5 purchases, all well packaged, priced well, on time!

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Having never tried Dungeonland…

Having never tried Dungeonland previously, my expectations were uncertain. I'm pleased to say that my online shopping experience was excellent. The price was reasonable, communication was detailed, the delivery was swift, and the product was securely packaged.In conclusion, I wholeheartedly recommend Dungeonland and look forward to shopping with them again.

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Rpg Shop

Excellent range of stock, had exactly what I needed. Fast (despite Christmas and New Year) and well packaged. Will definitely use again.

29 décembre 2025
Noté 5 sur 5 étoiles

Dungeonland - Best in the UK

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far away!

5 janvier 2026
Noté 5 sur 5 étoiles

A1 Customer servicve

customer service was second to none, from point of order to delivery was excellent and the product was well packaged and arrived in perfect condition

30 décembre 2025
Noté 5 sur 5 étoiles

Genuinely the best for TTRPGs

Genuinely the best for TTRPGs. Don't use the big guys, shop local and get proper service. I still got my books super quickly, delivered carefully, pdfs in my inbox the same day, zero complaints!

30 décembre 2025
Noté 5 sur 5 étoiles

Easily my favourite and most trusted…

Easily my favourite and most trusted source for TTRPGs in the UK. Absolutely phenomenal stock, fantastic and timely shipping, and unparalleled customer service and consideration. Truly go above and beyond wherever they can, and typically at a better price than elsewhere. Add the rewards system, postage options, and simple and easy supply of PDFs wherever possible, and there's really nowhere better you can go.

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best shop for price and selection.

They have the best selection for TTRPGs I have seen. I spent alot of time looking for niche books for D&D and they had all of them. They have amazing prices and a cool rewards system.

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service.

The business offers 24 hour delivery. Unfortunately due to volume of orders they were not able to fulfil this. Fair enough, everyone gets busy at this time of year - but then refused to process a refund for five days after I contacted to cancel. They spent more time arguing with me about issuing the refund than it would have taken to issue the refund which is just mindboggling. It takes moments to issue a refund and I probably would have used them again; as it is now, not a chance. I cannot recommend this shop due to this poor experience.

30 décembre 2025
Avis spontané
Logo de Dungeonland

Réponse de Dungeonland

We offer a 24 hour Parcelforce courier service, not a 24 hour delivery. Our checkout advised you delivery within five days. It was Christmas week, and we had backlogs of well over a hundred orders. You asked to cancel, and we said no problem, and informed you that we process all orders in the date and time order they come in and it would be two days before we got to your order. At that point, you started to threaten us with legal action. Which was bizarre. You had no understanding it was Christmas and we had backlogs, and no understanding that there were many customers waiting to be dealt with before yourself, customers that had placed their orders days before you had. In the end you jumped the queue, and we gave you a same day refund. And you still complained. I appreciate a refund can be processed in five minutes, but what you didn't appreciate is that all the customers before you could also probably have their orders processed in five minutes each, but they were waiting patiently, in the queue. You wouldn't queue, insisting we do everything immediately for you, and that was the real problem.

Noté 5 sur 5 étoiles

Asked many questions and they were happy to answer

Asked many many questions and was answered with an apology because it was their busiest time (Black Friday week), was even invited to the shop for a chat to discuss which game would suit.
Ended up buying a system from them and it was swiftly dispatched and arrived in days.

Will be using again and taking a trip to visit them.
10/10 for customer service.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Speedy shipping

Great service received from Dungeonland. My first purchase with them and it was extremely good. I ordered a couple of figures on a Tuesday and they arrived by Thursday. Speedy shipping and delivery. Would purchase from them again.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

An amazing site

An amazing site. Great customer service. I especially like getting the free pdf with my orders

23 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

A good thorough website and the item purchased arrived in good time and as advertised.
I didn't have any direct interaction with the company but thought their service was excellent

31 juillet 2025
Noté 5 sur 5 étoiles

Flamecraft

The website is easy to use, the price of the product and shipping were good and it was shipped very quickly

10 novembre 2025

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