Kevin appeared when he said he would and set to work immediately. He managed to clear the blockage very quickly and then went on to jet the pipes to make sure they were completely clear. He did an exc... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB
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Lisez les avis des autres
Very professional and competent engineer. Remembered previously being here last year and had retained knowledge of drainage issues (there are multiple drains). Very courteous, worked har... Voir plus
L'entreprise a répondu
Dyno rod were quick to respond within an hour of calling. Eck, was very friendly, helpful and thorough. He gave very helpful advice before leaving.
L'entreprise a répondu
Excellent and prompt work clearing the blocked drain initially and identifying that roots needed to be cleared. This follow-up work was also done promptly and efficiently. Both were done by an extreme... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Coordonnées de contact
Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, Royaume-Uni
- 0187 580 8564
4,9
Excellent
753 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt professional and cheerful…
Prompt professional and cheerful service
22 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
John Young,
We are so happy you found our service prompt, professional, and cheerful. Thank you for sharing your positive experience with us.
Dyno-Rod
Really poor service
Really poor service! We have used Dyno-Rod in the past - and they have usually been excellent. But today’s engineer clearly was desperately seeking excuses not to help!
22 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Sorry you feel you had a really poor service.
Please see my engineers notes below, best advice was given as we are unable to work on lines off boundary as it belongs to Scottish Water.
"Arrived on site to find 1x toilet backing up to shower toilet is rarely used. Opened rodding eye and could see roots in line in front garden used hpwj off boundary did not clear advised speak with Scottish water if unsuccessful dyno will need to re attend and root cut line to clear"
Scott cleared the sewer drain in 13…
Scott cleared the sewer drain in 13 minutes. World class!
20 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Anonymous,
We are so glad to hear about your positive experience with our service. We appreciate you sharing your feedback!
Dyno-Rod
Reliable and quick service
Dyno rod were quick to respond within an hour of calling. Eck, was very friendly, helpful and thorough. He gave very helpful advice before leaving.
17 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Lisa,
We're delighted to hear about your excellent experience with our service. We appreciate your kind words about our team member's friendliness, helpfulness, and thoroughness, and we're pleased you received valuable advice.
Dyno-Rod
Sean was very good and quick and had…
Sean was very good and quick and had explained what was wrong with the plumbing. He was efficient with his work. Would recommend Dyno-Rod.
17 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Sarah Chiu,
We're delighted to hear about your positive experience with our service. It's great to know our team was efficient and clearly explained the plumbing issue. Thank you for your kind words and recommendation!
Dyno-Rod
Great service
Arrived when they said. Quick and efficient treatment with clear explanations.
17 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Edinburgh,
We're so pleased to hear that our service was quick and efficient, and that everything was clearly explained. Thank you for your positive feedback!
Dyno-Rod
First rate job by Kevin
Kevin appeared when he said he would and set to work immediately. He managed to clear the blockage very quickly and then went on to jet the pipes to make sure they were completely clear. He did an excellent job and was very pleasant and professional throughout.
14 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Gordon,
We're delighted to hear about your excellent experience with our service. It's wonderful to know the blockage was cleared quickly and efficiently, and that you found our engineer pleasant and professional throughout. Thank you for your kind words!
Dyno-Rod
5 stars
Arrived on the date they said they would. Driver called 20 minutes before he arrived which is great. Solved the problem after getting his hands dirty.
5 star service
14 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Stephen Christie,
We are delighted to hear about your positive experience with our service. It's great that our driver was punctual and provided excellent service, resolving the problem effectively. Thank you for your kind words!
Dyno-Rod
Came within 90 minutes of initial call
Came within 90 minutes of initial call, fixed problem within 30 mins, clear payment schedule described before visit, and engineer polite and respectful of property and tenant
10 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Clare,
We are delighted to hear about the prompt service and how quickly the problem was resolved. It's great to know our payment schedule was clear and our engineer was polite and respectful.
Dyno-Rod
Quick service and transparent pricing
Quick service and transparent pricing. David got the problem with our slow draining kitchen sink solved and thoroughly tested.
1 juillet 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Past Customer!,
We are delighted to hear about your excellent experience with our service. We appreciate your kind words about the quick and transparent service provided.
Dyno-Rod
Friendly and efficient
Dyno-rod were friendly and efficient. The guy talked me through what he was doing and explained exactly what was going on. He was friendly and very efficient. I wouldn't hesitate to use them again!
30 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Olivia,
We truly appreciate your wonderful feedback! We are so pleased to hear about the professional and skilled service provided. We are delighted that we could exceed your expectations.
Dyno-Rod
very professional, efficient engineer
The engineer was very professional, found problem very quickly and sorted it, would not hesitate to call again, would highly recommend for any drainage issues or problems
29 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Mr Gray,
We're delighted to hear our engineer was professional and quickly resolved your drainage problem. We appreciate your high recommendation and look forward to assisting you again if needed.
Dyno-Rod
Really grateful to David and Kev for…
Really grateful to David and Kev for unblocking my sink. It was a stubborn problem and they tried many different ways to fix it. They were generous with their knowledge, too. Thanks!
24 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Mr Graham Mendick,
We are so pleased our team could resolve your stubborn sink issue. We appreciate your kind words about their knowledge and efforts. Thank you for your positive feedback!
Dyno-Rod
Very professional and competent…
Very professional and competent engineer.
Remembered previously being here last year and had retained knowledge of drainage issues (there are multiple drains).
Very courteous, worked hard and cleared the blockages and got water flowing again.
Please pass on my thanks to him (Kevin).
Thanks,
Denis Boyle
22 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Denis Boyle,
We're happy to hear that our engineer provided such professional and competent service. We appreciate your feedback regarding their courteous hard work in clearing the blockages. Thank you for your kind words.
Dyno-Rod
I could'nt speak anymore highly of…
I could'nt speak anymore highly of David.
He was polite...friendly...conscientious... professional and highly skilled.
He went above and beyond to get the job done.
Delighted with the work.
21 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Neil Culling,
We truly appreciate your wonderful feedback! We are so pleased to hear about the professional and skilled service provided. We are delighted that we could exceed your expectations.
Dyno-Rod
Great customer service & communication
Great customer service & communication
Professionally completed work - thank you Liam!!!
18 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Karen Dillon,
We're so glad to hear you experienced great service and professional work. Thank you for your kind words!
Dyno-Rod
Needed Kevin to come earlier and did
Needed Kevin to come earlier, and did. Problem resolved within an hour, despite having to lift very heavy concrete cover to access the drain. Many thanks
19 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Kathleen,
We're so glad we could resolve your issue quickly, even with the heavy lifting involved. Thank you for your kind words!
Dyno-Rod
The operator, Kev was thorough.
The operator, Kev, was thorough in establishing the cause of the problem (blocked pipes). He then problem solved for a solution which thankfully worked. He talked me through what he was doing and offered suggestions on how to avoid the issue in the future.
10 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Alison,
We appreciate you sharing your positive experience. We are happy to hear that the problem was thoroughly established and a solution was found. Thank you for your kind words.
Dyno-Rod
Blocked sink…
Phoned for blocked sink repair and they showed up within half an hour then half an hour later it was all done and working perfectly, no mess and he even replaced the drain covers which I had lifted. Would recommend to anyone needing work done.
5 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Colin Dowie,
We're delighted to hear about your positive experience with the blocked sink repair. It's wonderful to know it was resolved so quickly and efficiently, with no mess. Thank you for your recommendation!
Dyno-Rod
Very good experience with Dynorod.On…
Very good experience with Dynorod.On time,up front about cost,efficient and helpful.
4 juin 2026
Avis spontané
Réponse de Dyno-Rod - East Scotland
Josephine McMillan,
We're happy you had a good experience with our efficient and helpful service!
Dyno-Rod
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