Carried out work same day. Tom phoned ahead and arrived on time. Unblocked our gutter down pipe quickly and efficiently, tested water flow and cleaned up thoroughly. Wouldn’t hesitate to use this comp... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been having problems with block drains the past week. Matthew was excellent with his service and the solution and also gave me a recommendation. My drains have never been that clearer. So Thank... Voir plus
L'entreprise a répondu
Tom was incredibly helpful and careful in checking where the issues were and making sure everything was working properly before he left. He explained issues clearly. Thanks so much for your prompt and... Voir plus
L'entreprise a répondu
First rate service. A cheaper drains service charged a bit less but completely failed to unblock and clear overflowing sewage but DYNOROD did it in five minutes and cleared all the roots within one ho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Plombier
- aussi dans
- Vidange des canalisations
Écrit par l'entreprise
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Coordonnées de contact
Ellingham Way 121, TN23 6LZ, Ashford, England, Royaume-Uni
- 01892 882331
4,9
Excellent
656 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service to clear a blocked…
Excellent service to clear a blocked drain. Engineer arrived within a few hours of call and was very efficient and professional. Had full kit with jets/camera and explained all the work done. Would definitely recommend.
25 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Customer2, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very efficient engineer
Engineer was very efficient and sorted the problem out quickly.
24 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Jane, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Quickly unblocked and clear
We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant.
Very pleasant, knowledgable and professional.
He had all the kit and sorted our blockage out quickly and efficiently.
We cannot thank him enough, we would thoroughly recommend the service.
23 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi The Willingtons 8, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Friendly and respectful
Friendly and respectful. It was hard to find my drains but the Dynorod was persistent and finally found their route on the 3rd visit . This information was requested from me for a would be buyer.
23 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Carol, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service
Excellent service with a swift call-out time. Scott was knowledgeable, friendly and professional, and the job was done quickly.
23 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi I.K -S 2, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Dyno did it really well
The operator was excellent, polite, pleasant and very professional. I felt confident that he would do a good job and he did.
23 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Linda, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Dyno-rod were pleasant and efficient
Dyno-rod were pleasant and efficient, and able to come out at short notice.
I was shown the root growth blocking my toilet on a monitor, and it was explained how they were going to deal with the problem.
21 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Valerie, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Efficient
Very friendly, efficient and professional operative. Problem solved.
21 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Keith, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Job was done fast and well
Job was done fast and well. Very respectful of my property. Didn't even make any mess.
20 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Lotous, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Knowledgeable service
Quick, prompt, knowledgeable engineer made a stressful situation easier. The contractor sent by insurers wasn't so efficient. Glad we used Dyna rod instead.
5 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Michele, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Although they arrived late about 5 mins…
Although they arrived late about 5 mins from window between 10:48 and 14:48 the worker was quick and polite
9 juillet 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Marc, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Not a great experience
Not a great experience!
Booked for an engineer to come out, and was told an engineer would be out between 18:00 - 22;00.
Rang back at 22:00 and they tried to contact the engineer. No response from the engineer so they left a message to contact me with an eta.
Just received a call at 23:30 to now say the enginner is not in the area and they are not coming!
Have rebooked for tomorrow so will have to see what happens but I will be trying another company first thing.
26 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Sarah,
I'm very sorry you have had such an appalling experience. It would be our out of hours call centre who would book jobs at that time of day. I've checked our booked jobs and none have been made by a Sarah so I can't investigate what has happened without more details.
Could you please contact me on petermesenger@dyno.com to provide your postcode and a brief description of your plumbing or drainage problem?
Thank you,
Peter Messenger
No sooner than I finished speaking to…
No sooner than I finished speaking to the Control Centre, than I received a text offering me an appointment almost immediately.
25 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Westie Lady 3, thank you very much for taking the time to review our service. We always endeavour to keep customers fully informed of progress of our jobs so it's great that you appreciate it!
If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Swift service
Swift service, very thorough unblocking and reasonable prices.
23 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Miss Moore, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service.
Engineer phoned ahead to confirm he was on his way and arrived on time. He was friendly and professional, explaining what he was doing and why. The problem was located promptly and dealt with efficiently. Excellent service.
22 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Mr Hosking, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
The Dyno-Rod engineer was great…
The Dyno-Rod engineer was great resolved the blocked drain issue. Booking the appointment was simple and the communication to confirm the appointment on the day and call from the engineer to say he was on his way arriving in x mins was excellent. Thank you.
22 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi David, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
The operative was very friendly and…
The operative was very friendly and professional and did a great job. I have had Dyno-Rod before and have been very satisfied with the service.
17 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Susan, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent team member world class…
Excellent team member world class service kind and simply brilliant service
Well done and great value also
Andrew Tunbridge well
15 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Mr Sanalitro, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Impressive Dyno-Rod operative
The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it. He patiently used a detector around our front lawn and shrubbery to locate it, and succeeded despite interference. It was totally concealed and covered with soil. This manhole was blocked by shrub roots. He cleared this out and resolved the problem. I "take my hat off" to him! Very grateful.
11 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Mr Abbott, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Attended promptly problem dealt with…
Attended promptly problem dealt with quickly & without any damage or disturbance, staff very polite & efficient would recommend to others
8 juin 2026
Avis spontané
Réponse de Dyno-Rod - Kent
Hi Sarah, thank you very much for taking the time to review our services and happy to hear you received excellent service and prompt attention. We appreciate your positive feedback about our team's hard work and helpful advice which we will share with the team.
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