We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chris called today to complete a Job which required the delivery of additional Parts. These were dropped off a couple of days ago, so were ready for Chris to complete the work, which he did in just a... Voir plus
L'entreprise a répondu
Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... Voir plus
L'entreprise a répondu
Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Coordonnées de contact
unit 6, Printers Way, CM20 2SD, Harlow, England, Royaume-Uni
- 01462 483007
4,3
Excellent
167 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great engineer
Great engineer, found the issue quickly and fitted new parts, problem solved.
29 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The fitter went beyond my expectations…
The fitter went beyond my expectations in delivering a most professional tank and pressure vessel installation . Thank you.
5 mai 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the tank and pressure vessel installation exceeded what you expected. We appreciate you taking the time to share your positive experience.
Dyno-Rod
The two plumbers that attended to my…
The two plumbers that attended to my emergency of leaking toilet cistern were quick in identifying the problem and getting it fixed in record.
Would definitely recommend.
18 avril 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you very much for your kind review. We’re pleased to hear that our plumbers were able to respond quickly, identify the issue, and resolve your leaking toilet cistern efficiently. We really appreciate your recommendation and your support.
Great Service
We have a Policy with British Gas covering our Plumbing and Heating.
Our Water Softner sprung a leak and needed isolating.
British Gas said this wasn’t covered and we would have to pay Dyno.
The Engineer came when expected and isolated the Water Softner.
He was polite, informative and explained everything.
He also said it was covered under our policy so there was nothing to pay.
Excellent Service 10/10
27 mars 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you so much for your kind review! We’re really pleased to hear that our engineer arrived on time, explained everything clearly, and was able to resolve the issue for you efficiently.
It’s great to know you received the level of service we aim to provide, and we’re especially glad we could clarify the cover under your policy and save you any unnecessary cost.
We truly appreciate your feedback and your 10/10 rating - it means a lot to us!
The worst plumbers working for this…
The worst plumbers working for this company. Lazy who don’t show up on time and on top they don t even bother to look at the problem
24 mars 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the level of service we aim to provide.
We take punctuality and thoroughness very seriously, so it’s disappointing to hear that we fell short on this occasion. We would like the opportunity to look into this further and make things right.
Please get in touch with us directly with your details so we can investigate and address your concerns as soon as possible.
Excellent service
Sean came to my house today to fit a tap and was very efficient and polite. The whole process of getting a leaking tap replaced was fairly painless using British Gas Homecare. Happy with the service and would definitely recommend!
4 mars 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you for taking the time to share your feedback. We’re delighted to hear that Sean provided efficient and polite service while replacing your tap. It’s great to know the process was smooth and that you were happy with the support from British Gas HomeCare.
Your recommendation means a lot to us, and we’ll be sure to pass your kind comments on to Sean. If there’s ever anything else we can help with, please don’t hesitate to get in touch.
A very helpful plumber,who made sure…
A very helpful plumber,who made sure are toilet cisterm was working properly
13 février 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you for your kind review. We’re pleased to hear that you found our plumber helpful and that your toilet cistern is now working properly. Providing reliable and thorough service is always our priority. We truly appreciate your feedback and look forward to assisting you again in the future.
I telephoned Dyno Rod on Friday late PM…
I telephoned Dyno Rod on Friday late PM 06.02.26. The call handler was extremely helpful, informative, compassionate & professional!
As discussed & agreed, the engineer (Harry) arrived on the afternoon of Monday 9th February, and telephoned 5 mins before arriving. He was extremely helpful, polite, professional and offered various options and advice to repairing the water leak and offered me reassurance when I needed it.However, I’m still waiting to receive the quotes via e-mail.
Kind regards , Linda Riddy
9 février 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that our call handler provided helpful, compassionate and professional support when you contacted us, and that Harry delivered the same high standard of service during his visit. We’re especially pleased to know he kept you informed, offered clear options, and provided reassurance throughout — that’s exactly the level of service we aim to deliver.
We’re sorry to hear that you’re still waiting to receive the quotes by email. This certainly isn’t the experience we want for our customers. Please rest assured we will look into this as a priority to ensure the information is sent to you as soon as possible.
Thank you again for your valuable feedback — we truly appreciate it.
Another '1' just because theres no Zero..!!
Absolutely horrendous… Three visits so far to fix a dripping radiator valve and now there’s no heating and a pipe that has been bent and mangled by the cowboy ‘plumber’.
My sister, who is disabled with MS, has unfortunately been put in touch with these cowboys via a British Gas contract and has been waiting for the rad valve to be fixed for over two weeks and has now been left with a disconnected radiator, a pipe that has been mangled within an inch of its life and now just left sticking out of the wall meaning she now has no heating at all and they now wont be back for another two weeks to fix it..
I wouldn’t recommend these people to someone I hate let alone someone who is vulnerable.. Oh and don’t try to phone them as you’ll be bounced around with a string of excuses especially on a Friday afternoon
6 février 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you for taking the time to leave this feedback. We are truly sorry to hear about the experience you and your sister have had, and we completely understand how upsetting and frustrating this situation must have been - especially given the circumstances.
Please accept our sincere apologies for the inconvenience, distress, and disruption caused. This is certainly not the level of service we aim to provide, and we are very concerned to hear about the issues you’ve described. We take matters like this extremely seriously, particularly when it involves someone who is vulnerable.
Thank you again for bringing this to our attention, and we are genuinely sorry for your experience.
Estimate three time original quote give at time of appointment
Give a estimate to tighten up kitchen tap and repair leaking rad valve of £109.
On the day of the appointment chap arrived was unable to tell me a price said he had to speak with the office.
He then drove off.
After taking the day off work and waiting for quote was sent an email with a price of £325.31
So we have gone from £109 to £325.
Will not recommend
What a rip off.
P.s. plumber was pleasant. DYNOROD is bureaucratic and a rip off
6 février 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and completely understand how frustrating this must have been, particularly after taking time off work.
Please accept our sincere apologies for the confusion and disappointment caused by the difference between the original estimate and the final quote provided. We appreciate you highlighting this, as clear and transparent pricing is extremely important to us, and we’re sorry that this was not your experience on this occasion.
We’re pleased to hear that you found our engineer pleasant, but we regret that the overall process and communication fell short of expectations. This is certainly not the level of service we aim to deliver.
Thank you again for your feedback, and we are truly sorry for the inconvenience caused.
I can’t give you zero
I can’t give you zero. Didn’t know how to remove or refit the toilet. Lost a fitting. We now have a dripping doing suggesting a leak which wasn’t there before (the call out was not a leak. I suggest you contact me before I contact you. Do NOT send the same person back.
22 janvier 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Thank you for taking the time to leave your feedback. We are ever so sorry to hear about your experience and truly regret the frustration this has caused.
This is certainly not the level of service we aim to provide, and we completely understand your disappointment. We take comments like yours very seriously, as they help us identify where we need to improve.
Once again, our sincere apologies, and thank you for bringing this to our attention.
Simon called and did an excellent job
10 janvier 2026
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Kerry ,
We're happy to hear that you had an excellent experience. Thank you for sharing your positive feedback with us.
Best wishes
Dyno-Rod
Friendly staff
Friendly staff and he was able to reasured me and kept me calm
And when he came he was Friendly and polite
I believe he is a role model to your company
18 décembre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hello Wadzanai,
We're happy to hear that our staff reassured you and kept you calm. We appreciate your kind words and are glad you had a positive experience. Thank you for the feedback!
Best wishes
Dyno-Rod
Dan was amazing at the job really…
Dan was amazing at the job really sorted my bathroom out
24 novembre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Michael,
We're happy to hear that your bathroom project was a success! Thank you for sharing your positive experience; we appreciate it.
Best wishes
Sophia
Dyno-Rod
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Adam!
We're happy to hear that you found our service excellent, efficient, and reliable. Thank you for your positive feedback; we appreciate it.
Best wishes
Sophia
Dyno-Rod
Thank you to Andy and office staff in Harlow
Thank you to the office staff and Andy who helped me recently with a leak in my kitchen. Andy was professional, polite, knowledgeable and efficient. The office staff were efficient and understanding. Thank you all for your help at what was a stressful time for me,
Wendy in Harlow
29 octobre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Wendy,
We appreciate your kind words! We're happy to hear that our team was helpful and efficient in resolving the leak. We are glad we could support you during a stressful time.
Best wishes,
Dyno-Rod
Great Engineers !
Although the issue dragged out over a few weeks, the two engineers that came were amazing so thank you to Aidan and especially Dan who went above and beyond to deal with the issue reported to the office but not to the engineer. He was very professional and diligent in his work, a big thank you.
31 octobre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
We appreciate your positive feedback and are happy to hear that the engineers resolved the issue. We're especially grateful for the recognition of the engineer who went above and beyond. Thank you!
Best wishes,
Dyno-Rod
Quick & easy shower leak fix
Had a leak from our shower. Made an appointment online via British Gas for the same day, the engineer was there within a few hours, he found the problem, gave us a quote and had the part he needed to replace in his van so he was able to fix it straight away for the price quoted. Very happy and would definitely use this service again.
27 octobre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Demi,
We're happy to hear that the engineer arrived quickly and efficiently resolved the shower leak on the same day. We appreciate you choosing us and are glad you were satisfied with the prompt service and transparent pricing. Thank you for your positive feedback!
Best wishes,
Dyno-Rod
Very pleasant and friendly young man
Very pleasant and friendly young man, did the job brilliantly he's a credit to your company.
16 septembre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Charles,
We appreciate your positive feedback and are grateful for your recognition.
Sophia, Dyno-Rod
Quick, good value, experienced
The engineer came within 40 mins of calling, knew exactly what the problem was, fixed it straight away and charged a very reasonable price.
15 septembre 2025
Avis spontané
Réponse de Dyno-Rod - Plumbing Beds & Herts
Hi Nina,
We're happy to hear that the engineer arrived quickly, identified the issue, resolved it promptly. Thank you for your positive feedback!
Sophia, Dyno-Rod
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.