Dyno-Rod - Plumbing North West Avis 

Booked thru British Gas to fix toilet flush. Ryan was quick and efficient in identifying problem and replacing problem part. There was a slight leak following fix but Ryan came back out quickly and though it was a bigger job to resolve he managed to resolve the leak issue. Very efficient.

Booked a call out through British Gas Homecare for a leaking kitchen tap. A new tap had to be ordered which was not a stock item. The same engineer came for both visits, the call out and to fit the new kitchen tap. He was very efficient, polite and respectful.

Received excellent service from Martin Mason Knowsley. Extremely patient and very understanding and explained everything .
Great experience

Ben was very efficient, clean and professional. Great job?

The customer service (Louise) was extremely helpful & efficient, the plumber was excellent (Jake). Very pleased with service & good efficient fitting of replacement toilet.

Ben the engineer sorted the air lock on my new cistern no problem and he was courteous and knowledgeable thanks Ben

I booked an engineer today as got a leak coming through the living room customer service said someone will be round from 1-6pm today that was fine. What threw me under the bus was that the assigned engineer calls at 5pm saying whats the job about explained it as no notes that was fine but he then said I was going to go home so he wasn't going to come to my job and go straight home when confronted said i will be there in 30-40min this is not professional behaviour at all appalled by the behaviour.

Booked through British Gas for a leaking tap. Kev was super friendly and so helpful. Great job and a fab new kitchen tap!

2 lovely lads, arrived on time, did the job efficiently, no mess, what more could we ask for.

Really good experience. From booking a time on the website to the plumber arriving on time and doing the job quickly, efficiently and professionally.

Very pleased with the service I received from Dyno-Rod. Had to lovely engineers on 2 separate days to sort out my leaking toilet. It needed more parts than expected so had to have a second visit. Kept informed all the way through can't fault the service provided.
Update: The toilet had to be repaired again for the 3rd time because the wrong part had been fitted causing yet another leak.

Kev(plumber) and Marcus(drains) were absolutely spot on. Very professional approach to their work and couldn’t do enough to help put things right - really top lads - 5* both of them 👍

Very happy with the outcome of my jobs
New kitchen tap
Nee toilet

The Dyno plumber was very efficient, professional and hard-working. We were more than satisfied with the results.

Absolutely awful service. Had an emergency leak Fri 31st/3. Rang early and told engineer would come out. He eventually came. I told him how to take apart interlocking floor tiles and bath panels. However he didn't listen. After banging up and down, I found he had cut round floor tiles and prised them up so damaging them and broken the bath panels. Rang on the Monday, they knew nothing, sent another engineer to take pictures and measurements. Told to wait a week due to bank hols before contacting them. From then on it's been a nightmare, had to measure the bathroom, provide quote for tiles and a plumber, as they don't fit them, order tiles and pick them up ourselves, get the plumber to replace the whole floor which was completed 23/6. They had said to let them know when floor completed so as to replace end bath panel. Emailed them that day,then the following week and the week after and then again!. Absolutely NO communication from them nor any acknowledgement of said emails. Tel call Mon that someone would come yesterday which he did with a side panel when it was an end panel broken. He had to cut down. So nearly 4 months to repair the damage caused because the original plumber didn't listen. Never had any apology from managers. Disgusted that I pay for emergency cover, and end up with so much unnecessary damage.

All on time,very polite plumber,got the job done with no mess,was very efficient,all excellent.would definitely recommend.
A big thankyou.

Excellent engineer very polite and was excellent at fitting the new tap.

The plumber who attended, Ryan, arrived when he said he would and did a first class job in both diagnosing the source of our leak and promptly fixing it. He did such a neat job that we will incur no additional expense in putting back the part of the floor he had to lift to get at the leak. Furthermore, Ryan was very professional, personable and a pleasure to deal with.

A1 service engineer 1st class

Service engineer arrived promptly and fitted new raps. He was polite and worked tidily without leaving any mess.