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Dyno-Rod - Plumbing South Wales Avis 

611
•
TrustScore 5 sur 5

4,8

Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Plombier
  2. aussi dans
  3. Vidange des canalisations

Écrit par l'entreprise

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Coordonnées de contact

  • Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, Royaume-Uni

  • 02920 003955

4,8

Excellent

TrustScore 5 sur 5

611 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(611)

8 395 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Leak in bathroom

Dealt with issue and explained what to do.

15 février 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Helen,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Really professional

Really professional. Excellent level of work.

12 février 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Matthew,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Radiator whistle The plumber who came today was very…

The plumber who came today was very efficient friendly and solved the problem cleanly I’m very satisfied as the problem seemed to be a mystery

11 février 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 3 sur 5 étoiles

When it came to make payment it was all…

When it came to make payment it was all a bit hysterical: I was out of the country and not available for about 2 hrs. As a result they said that they would disconnect everything etc. unnecessary stress for my wife and daughter who had to handle everything. A bit of trust, such as I have shown in them would not go amiss.

5 février 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hello Richard,
We appreciate your 3-star review and your use of our services to change a shower pump, unfortunately we have many instances of customers not paying if we do not payment from site.
We are glad to have been of assistance, yet we acknowledge that there is room for improvement.
The team are committed to excellence, and we would be grateful for any additional feedback you might offer.
Your complete satisfaction is our priority, and we look forward to the chance to prove our dedication

Noté 4 sur 5 étoiles

Job well done

Needed regulator for water pressure. Job done promptly by an engineer who was as efficient as he was helpful. No fifth star because the initial estimate was way off: but the quality of the work was excellent, and that is what matters

30 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Dear Chris,
Thank you for your 4-star review and for choosing Dyno-Rod Plumbing South Wales .
We’re glad to hear that you had a good experience with the install of a pressure regulator.
We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Called before arrival

Called before arrival. Arrived promptly. Polite was able to carry out the job quickly. Would recommend

29 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Sarah,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Thank you..

23 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 3 sur 5 étoiles

Had an engineer out to change my toilet…

Had an engineer out to change my toilet because flush broke. The toilet got changed. He was here before. Didn’t mention the new one would be small than the old one on the first visit . After having it changed, we were advised we could either put a piece of wood behind it and screw it to the toilet ourselves to fill the gap or the company could do it but charge for another hour. We were told the old toilet seat would be collected by a company and old toilet seat was left in front of the house. It’s been 7 days now . I have chased twice. Apparently it’s possibly for another 2 days. The explanation was that it would normally take this long because pick up company covers the whole Wales. The toilet functions as you would expect it to . Other than that a bit of an underwhelming experience

17 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

We appreciate your 3-star review and your use of our company in chaging your WC.
We are glad to have been of assistance, yet we acknowledge that there is room for improvement.
The team are committed to excellence, and we would be grateful for any additional feedback you might offer.
Your complete satisfaction is our priority, and we look forward to the chance to prove our dedication in your future interactions with us.

Noté 5 sur 5 étoiles

A fantastic job done by Kaldean and…

A fantastic job done by Kaldean and Marcus from Dyno-rod Plumbing South Wales.

Installed a new water line down the driveway and connected up to the house and left everything clean and tidy.

17 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Very quick response following a water…

Very quick response following a water leak report to our insurance company's emergency help line.
Plumber was polite and efficient and replaced outlet pipe to be on the safe side.

9 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

My experience with Dyno-Rod Plumbing…fantastic

My experience with Dyno-Rod Plumbing was excellent. The plumber was efficient and professional and I would recommend them to anyone.
.

9 janvier 2025
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Rapid response to replace shower pump

Pleasant tradesmen fitted a new shower pump quickly and efficiently. The job was completed in short time as agreed

8 janvier 2025
Avis spontané
Logo de Dyno-Rod - Plumbing South Wales

Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Excellent Job

Dyno-Rod were excellent in sorting out my friend's kitchen hot water tap. Although the labour fee is expensive, the gentleman didn't delay and my friend was really happy with the work carried out in such a short time frame. Reliable and efficient. We were informed every step of the way from booking the appointment to the job's completion.

23 décembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Excellent service

Very quick response, my problem was rectified very quickly, to my complete satisfaction

27 décembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Christmas day saved by Dyno

Christmas day saved by Dyno, flood occurred due to faulty downstairs tap. No isolation valves to sink had to turn off stopcock so no water or heating. Couldn't wash prepare food use the toilet. But the only company Dyno, Via British Gas saved us and we called many. All done by 10.30 am Chritmas morning. Family happy. Use Dyno!!

25 décembre 2024
Avis spontané
Logo de Dyno-Rod - Plumbing South Wales

Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Very prompt efficient and friendly

See below....

24 décembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Excellent service

Prompt service. Polite and friendly staff. It was a tricky job in a confined space but they stuck at it and got everything fixed in good time. Excellent service.

24 décembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Adrian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Dyno Rod did 2 jobs in 2 weeks

Dyno Rod did 2 jobs in 2 weeks. Both times the same man arrived. His name was Charles. He was absolutely first class. Arrived in about an hour. Both jobs were done swiftly and he really knew what he was doing. Staff in the office were very helpful as well. First class business

19 décembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

The shower pump replacement

The company were very efficient in getting the work done promptly. They also kept me updated on how things were progressing. Both employees who came to my house were pleasant and helpful as were the office staff.

18 décembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Sue,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

Noté 5 sur 5 étoiles

Kai Dean and Logan did an excellent job…

Kai Dean and Logan did an excellent job and were very hospitable and insured we were happy with the job on completion we look forward to their return once WW has installed the new box . They couldn’t do enough for us when they were working in the house and house was left clean & tidy They are a credit to your company

15 novembre 2024
Avis spontané
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Réponse de Dyno-Rod - Plumbing South Wales

Hi Caroline,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.  
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.

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