Dyno-Rod - Plumbing Staffordshire Avis 

The appointment was made by our insurance company (who were horrific and left us for 2 days without water) however, when we were finally put in touch with dyno they came out ASAP, fixed the plumbing problem immediately and the engineer was kind, polite and knowledgeable. Excellent service, definitely recommend.

The engineer who came to do our radiator flush was very proficient and professional. He had a polite, friendly approach and did an excellent job, demonstrating skilled knowledge. He was a great ambassador for your company.

I called Dyno before Christmas and I understand it’s a busy period but there was a no show on the day they promised but then an engineer finally came took some pictures and said I’d get a quote in writing but give me a verbal estimate. Nothing ever followed and I called that many times I’ve lost count. I finally got another engineer who quoted 4 times the price the other did. Anyway I put it down to underestimating the job originally. Anyway, same thing again quote never came through and again I chased several times, every time I was told someone would call me back, and they never did. Needless to say not happy 3 weeks later and I’m now going elsewhere. Would not recommend. You just need to be honest about what you CAN and CANT do.
I am updating my review as the work you verbally quoted me for £800 plus VAT, got done yesterday for £30. Shocking. Thanks for taking advantage when seeing a woman customer!

It took 24 hours to fix my problem. I had buckets catching dripping water from my hall ceiling. Having called Dyno three times, they still couldn’t give me an appropriate time; only 0800-1800. Eventually a guy arrived and he was courteous and confident. He was 5 star, the telephone service was 0 star. That’s the reason for an average of 3 star

Matt was extremely professional, personable, and efficient. Explained everything very clearly, especially as all our pipe work is non-standard, like everything else in our house!

Very professional and happy with the service received. Thank you!

Horrendous service. Apparent call by the plumber but no calling card or phone call when on route. Was told they would be here today and having to chase them over the phone with no response. AVOID!!

If I could I would have given this company 0. They attended to fix a leak and did not manage to stop the water. When we called back they were rude and called us names. Appalling service. 1 week later they then bombardier us with messages. We had fixed the leak using a plumber who knew what they were doing. Do not use this company.

On the first visit which was for the quote and trying to locate a leak my kitchen ceiling was damaged around by the spot light as the plumber was investigating the leak, and suggested the leak was coming from the wrong place, he sent pictures to main office explaining that he coursed the damage and assured me that they will fix what ever damage was caused by them, when I mentioned this to the lady at the office while arranging a date for the job to be completed I was fobbed off and told they don’t know anything about it and to contact my insurance, when the plumber came out on the second visit to fix the leak (which he found in the end and fixed) he made excuses to not fix the damaged ceiling caused by his colleague which has now left my kitchen ceiling an eye sore, they have fixed one problem and left me with another, not impressed at all

Shambolic
First time just didn’t turn up despite several phone calls to the office. Waited in all day and lost a days wages. Second time got cancelled,
Finally turned up wks later to carry out work. And where path was dug up looks a mess.
Would strongly advise against using.

Excellent service,quick efficient and helpful.

Very prompt, courteous and clean work. Delighted. Thank you

Very professional service plumber very friendly nice fella, job completed efficiently. Prompt service.

plumber arrived in a few hours for emergency repair. Really nice guy, all works done quickly despite extensive work needing to be done. Was respectful and price was fair. Would recommend.

John(Debby Manager) attended it.
It's sorted now.
Thanks again for sorting it.

Absolutely brilliant service, came out virtually straight away after reporting our elusive leak… Plumber came round( sorry we didn’t catch his name) knew exactly what the issue was, sorted it straight away and even cleared up the water from carpet… great service and cheers me ducks

Excellent service, very quick to sort out the problem. Cleared & tidied afterwards.
Very happy

Superb service, dealt with the issue and extremely helpful. Ryan should be commended for his efforts despite the difficulties he faced especially so as I have mobility problems.

I found water dripping into an upstairs wall socket which took out the power to my home. Then a few days later water was running off my bathroom light fitting. Called my home insurer who got Dyno Rod (Staffordshire) onto the case. Adam fixed the issue in 20 mins. A length of copper piping carrying mains water which was capped off very badly was leaking in the loft. He removed all unnecessary pipework - there was masses of it and then he capped it off professionally. A fantastic job and so efficiently actioned. Thanks Adam! You saved the day.

Excellent service, unfortunately I experienced a very bad water leak from the tank in the loft but we had plumbers on site within two hours. The leak was stopped and fixed temporarily and the team returned to finish the job shortly after. John was excellent, he was very experienced, re-assuring and took time to explain the work which they were undertaking as well as keeping the area tidy and clean where he worked. The office staff also were excellent and very responsive keeping me in constant communication ensuring that I got a timely repair. Would definitely recommend.