Dyno-Rod - South Central Scotland Avis 

First class service all round. Prompt and proficient - couldn't ask for any more than that. Used Dyno-Rod before and would use them again.

Problem solved within a short time to my satisfaction. Many thanks for your help.

Joe was brilliant and it took him less than 5 mins to solve the problem that another “plumber” couldn’t and still charged us £84 for the pleasure!!
Would definitely recommend DynoRod and Joe!!

What a mess they have left of our garden. Raw sewage left all over the place. Nothing cleaned up. This is a disgrace. I was at work and came home to this. If I could attach I picture I would. This is unacceptable and lazy. Shocking!!!!

Joe was fantastic, .courteous, diligent and explained everything fully. Got rid of the blockage and checked everything to make sure the lines were running well before he would leave. Hopefully never need the service again But if I did Dyno-Rod be the one I’d call

Excellent would use again, many thanks.
R Beattie

Fast, friendly and excellent service with good advice

Very happy with the outcome re -drains.
Will definitely use this company again.

James was our technician. He called before he arrived and his manner, confidence, skills and expertise were excellent. He is a real asset to your team.

Brilliant service, confirmed what date they would visit our house, this was a led up with confirmation email snd phone call half an hour before arriving. Work was carried out proficiently and numerous checks to ensure blocked drain rectified. Guarantee explained and to call back iv any issues within the 90 days. The workmen we had was excellent

Very quick professional service with contact throughout

This is the second time that dyno rod have come out to help fix my drains. My house is 1850s with plumbing that matches that date. On both occasions they have been great, taking the time to chat through what is wrong and how it could be fixed and helping to solve any issues.

Prompt excellent service from Willie & Malky. Nothing was too much trouble and guys checked everything was working prior to leaving. Thankyou

Absolutely 1st class service, turned up with 1hr of call and unblocked my drain within minutes, very prompt service, and will definitely use again and again

Friendly/professional/ helpful. I couldn’t fault the engineer that attended.
Problem solved.

Contacted 10am today, blocked shower/sink in bathroom. Guys arrived 14:30 today fixed blockage and now all ok.
Both guys pleasant and respectful of property and me. All work explained and I am very happy with service and customer care.

I contacted the team for a water leak in my garden, I spoke to Willie who was fantastic, gave me great advice and reassurance. In the end I did not require their services but Willie was more than happy to talk to me and offer his expert advice, which I really appreciated. Would definitely recommend.

I've never had to try so hard to get a company to take my money before in my life.

Dyno-Rod were sent out by my insurance, the first guy who came out made the issue worse and when I asked about fixing the problem by paying directly (it wasn't covered by insurance) he gave me a story about needing a joiner to get the side of my bath off and that couldn't be done today, etc. I offered to take the side of my bath off myself and he waffled on about other complications and left.

Rain water then started filling up my bath and a pipe started leaking - they sent a plumber, who said the first guy lied about the issue and he couldn't touch it.

I then had to stay up all night to stop my flat flooding.

Third guy came out the next day - said the plumber lied and also wouldn't touch it. Also said he couldn't even give me a quote to get it sorted and left.

I then spoke to the receptionist who was really kind and helpful - she said the same thing about needing a joiner - desperate by this stage - I ripped the side off the bath myself and they agreed to come back out.

Fourth guy came out - said there was no need to take the side off the bath in the first place (thanks for that) and sorted the issue in the space of 20 mins.

I don't really care about the side of my bath at this point - it seems to me the last guy was the only really competent one and if the others had been honest and not just blamed their colleagues, this whole thing could've been sorted sooner.

It's also pretty embarrassing for Dyno-Rod that their engineers just slagged eachother off constantly - this didn't help me and just made them look bad.

The part that bothers me most is that I had to take time off work, and Dyno-Rod wouldn't have been out of pocket for multiple visits, if only they'd agreed to take my money and fix it the first time, or even the second time! I will say, the fourth guy to come out (I think his name was Joe, not sure though because I was sleep deprived at this point) was a total gem - the only one who took his shoes off at the door, he was respectful and straight forward, and just got to work.

The dyno rod guy was very perlite and helpful.
Solved our blockage in no time