EasyDNA South Africa Avis 48

TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie an... Voir plus

Noté 5 sur 5 étoiles

The process was painless. I ordered my kit and received it in less than a week. I collected the samples as per detailed instructions they provided with the kit and I received my results in a little... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered the test kit on their website and received it within 3 days. Instructions were clear and easy to follow. Confidentially was maintained. Results received timeously. Not even once I had to cal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

EasyDNA is the best place to get all your unanswered questions regarding paternity testing. I just did my tests recently and now I have got peace of mind. This thing of not knowing whether you are the... Voir plus

À propos de l'entreprise

  1. Service de test de paternité

Écrit par l'entreprise

EasyDNA has been established in South Africa since 2009 and through our Jo’burg office we have serviced thousands of satisfied clients with our DNA testing services. We offer a wide range of tests which include paternity and relationship DNA testing, forensic analysis, prenatal paternity testing and gender DNA testing. All our DNA tests are performed by an ISO17025 approved laboratory. EasyDNA South Africa forms part of the EasyDNA international group, which operates in over 25 locations worldwide. EasyDNA is one of the fastest growing international DNA testing company offering testing and support in over seven different languages and currencies. The quality of our testing has enabled the company to continue expanding and place itself at the forefront of companies in this field.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Outstanding service.I used my own…

Outstanding service.I used my own cotton swabs (earbuds) to save time. Mailed them Monday, got an email confirmation they'd arrived at the lab on Wednesday, and had my full results by Wednesday afternoon, the following week. Five days total (Only counting business days), with clear communication at every step. The results were detailed and easy to understand. Could not ask for a better, faster, or more transparent process. Highly recommend EasyDNA for urgent needs.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and professional

Very friendly and professional. Offer a great service at a great price. Thank you

9 juillet 2025
Avis spontané
Logo de EasyDNA South Africa

Réponse de EasyDNA South Africa

Thanks a lot for your lovely feedback! 😊 We’re so glad to hear you found our team both friendly and professional — that’s exactly the experience we aim to deliver every time.

We truly appreciate you choosing EasyDNA, and we’re always here if you ever need assistance again.

All the best,
The EasyDNA Team

Noté 5 sur 5 étoiles

Professional and informed

Thato was very helpful and professional and constantly kept me updated when i enquired about my results and further steps to take once i got my Gutwell results. Im looking forward to ordering my follow up Gutwell Kit

12 août 2025
Avis spontané
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Réponse de EasyDNA South Africa

Thank you so much for the kind words! We’re thrilled to hear that Thato was able to support you with professionalism and care throughout your GutWell journey.

We’ll be here when you’re ready to take the next step with your follow-up kit — and we look forward to continuing to support your wellness goals!

Warm regards,
The EasyDNA Team

Noté 1 sur 5 étoiles

disgusting inhumane treatment of fake nurses

easy dna employees are not only medically untrained but tampered with the package i have no idea what or where my hair is being taken and i was mutalated with a blade no sanitary tools i have my scalp sliced with a dirty blade 20cm / 20cm bald spots from Coster Mkogeni who states he is a nurse and my Dr was shocked and disgusted by the inhumane treatment of which i then got a infection and now hospitalized, im going to be making a legal case against easy dna and their staff promoting their medical care and professionals . all the dr have confirmed this was not done by a medical trained person

11 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Lost my sample and refuse to refund me

This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie and I have now handed it over to an attorney. Easydna does not even comply with the law.

15 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

False advertising

Their selling point is results in 5 - 7 days, two weeks later still no results, no update communication, they communicate only when you reach out and to keep pushing the date further. I’m annoyed as the only reason was because I needed the results ASAP, however I obviously fell for the false advertising

24 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

EasyDNA testing made realy EASY!

We will definitely recommend EasyDNA to anyone in need of DNA testing.
They are reliable, trustworthy & communicated everything from beginning to end.
We appreciated the open line of communication at all times and the results came 2 days earlier than expected.
THANK YOU EasyDNA

13 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I discovered an unmarked part of my…

I discovered an unmarked part of my history and I could not have been happier.
Overall a 5/5

6 février 2023
Avis spontané
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Réponse de EasyDNA South Africa

Thank you for the five star review. We are very happy that you found our ancestry DNA test of interest and use. At EasyDNA we constantly strive to give our clients the best service possible.

Noté 5 sur 5 étoiles

I'm so impressed with the information…

I'm so impressed with the information that was given to me on email and on the website, when I called in I was assured that it was not a scam and gave me even more details. purchase was easy online and it took less than 5 days for delivery, I drop off the results myself and everything was check that its in order, lastly I was keeped up to date and they gave me turn around time and all was meet with an explanation on how the test was done. awesome service now we have a peace of mind. Big well done to easyDNA

4 décembre 2022
Avis spontané
Noté 4 sur 5 étoiles

PEACE OF MIND

Excellent customer services, easy communication. Level of professionalism amazing. I would recommend their services anytime .

16 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent customer service. Accuracy of results. Customer service available for online chats and assistance all day. Results came in a day early. U do the test in the comfort of ur own home.

7 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Quick & efficient service provided…

Quick & efficient service provided which is particularly impressive considering samples needed to be taken in South Africa and the UK. The entire process was smooth and painless. Feedback was provided regularly.

28 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

The service office staff was excellent and the response team after the results was super prompt.

The service office staff was excellent, helpful and provided amazing guidance on use of kits. The company keeps you posted and updated on the process, thus reducing anxiety and knowing when to expect your results. The results analysis and translation to a lay person is responded to promptly and with concise language.

25 octobre 2022
Avis spontané
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Réponse de EasyDNA South Africa

Thank you for the five star review! At EasyDNA we appreciate all our customers' feedback and always strive to provide them with the best service possible.

Noté 5 sur 5 étoiles

DNA testing done right

Great service, the level of response is in a class of its own. I would recommend to anyone seeking a reliable and speedy DNA related service. Thank you once again

30 septembre 2022
Avis spontané
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Réponse de EasyDNA South Africa

Thank you for your five star review of EasyDNA. We really appreciate it. The team constantly strives to provide our customers with the best service possible and they will be pleased to read your review.

Noté 5 sur 5 étoiles

The best professional service I have…

The best professional service I have ever received in this country. Fast results , I received mine within 7 days..That was fantastic , no company has ever offered me such great service. I will refer anyone to use your company for DNA Testing. Keep it up!

3 août 2022
Avis spontané
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Réponse de EasyDNA South Africa

Thank you for your five star review. We really appreciate it. The team constantly strives to provide our customers with the best service possible and they will be pleased to read your review.

Noté 5 sur 5 étoiles

They are a great company

They are a great company. I did the GPS origins DNA test, and the results were very interesting! I would definitely recommend doing this test and doing it through them! I got my results back after 3 weeks.

28 juillet 2022
Avis spontané
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Réponse de EasyDNA South Africa

Thank you for the great review! We are very happy our service was to your satisfaction and you enjoyed the results. Hopefully you have managed to find out more about your ancestry!

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