ECBS Avis 1 017

Initial contact with ECBS and service the provided has been spot on in every aspect. Everything I asked was answered in detail and information provided in the way of backup to everything said. If you are looking for an honest and reliable, consultancy/broker to handle your utility requirements, you will need to go a long long way to find anything comparable or dare I say better.
Also very patient;-)

Thank you John Faucher for making this a stress free and easy transaction to a new supplier.
Saving us money in the long run and also helping Blyth Town FC.
John workd hard to get you the best deal

Andy was straight forward
Honest and patient when dealing with me.
At first I was a bit dubious about a cold call (I get 10 a day) after researching the company I thought this could work for me
Got the quote I was looking for,done thee deal .Job done .No hassle
Thanks Andy and all the team CHEERS
DAVIE UNIBARBER ✔️

Elisha Newton is who has been helping me, over the phone and email. She gets everything quickly and professionally while still being lovely to talk too .
So everything has been sorted for the new contract starting as soon as the contract finishes the end of the year .
Excellent Elisha , thank you for all the help .

I recently used ECBS to help sort out my energy as I was finding it a massive hassle and the staff here helped tremendously.
Elisha Newton is who has been helping me, over the phone and email. She gets everything quickly and professionally while still being lovely to chat too. Available whenever I have a query, dealing with it then and there - not waiting for a week for a response but instead getting one almost immediately, - and goes out of her way to help sort issues.
The service here is impeccable.

I dealt with Lauren Jarvis and she was very efficient. She explained everything I needed to know to help me decide which energy company to go with when our current contract finished at the beginning of May. Any issues I had, she dealt with quickly and was very pleasant to chat to. I would highly recommend ECBS and especially Lauren.

Excellent service from Lauren. Couldn't have been more helpful..

We've been working with ECBS as our energy broker for 12 months give or take now, and the service has been top notch and have saved us a small fortune.
Nothing is too much for our account manager James Tomlinson, who is always helpful and goes above and beyond.

Would highly recommend

Lauren Jarvis at ECBS was absolutely fantastic in helping us find a much better energy deal. She was friendly, professional, and made the whole process simple and stress-free. Lauren took the time to explain everything clearly and found us a deal that will save us money, which we’re really pleased about. Excellent customer service from start to finish — highly recommend Lauren and the team at ECBS!

Daniel has been extremely helpful in securing our business a better energy contract which will really help with the long term running of our bakery business. We appreciate his time spent on this and how professional and quickly he got the deal for us. We would definitely recommend using ECBS! Thanks again ☺️

I can't recommend Daniel Hackett enough! He was so helpful and resilient in solving our issues with a terrible Energy supplier that we were having trouble for the last 2 years. He never gave up and got all sorted in the best way possible. Always giving me updates, always in contact reassuring me that he would resolve it, and he did! Amazing job, Daniel! Thanks for everything!

Jake Carrahar from ECBS reached out to us to explore how he could help manage our energy accounts - and we are so glad he did. With a number of accounts to oversee, including supplier changes and new meters being installed on new MPANs, the process could have been overwhelming. Jake's knowledge and clear, honest advice made sure we felt confident in every decision, particularly given the challenges of recent energy price increases.

The service throughout has been outstanding - fast responses to queries, proactive follow-up emails to keep us in the loop, and absolutely none of the pushy sales tactics we've encountered elsewhere. ECBS feel like a genuine partner rather than just another supplier. Highly recommended.

ECBS have looked after us for around 2.5 years and I cannot fault them. They offer advice to help us avoid coming cost increases and provide ideas and information that has saved us hundreds of thousands of pounds.

Recently Don got us locked into a contract until 2031 which has helped us avoid all the recent energy price hikes. We are extremely grateful!

Callum was very efficient, professional and worked hard to get us a good price.

Honest advise, easy guidance and very helpful, quick response when needed, Elisha got us a good deal during this current energy crisis

Gavin is great! Very helpful and knowledgeable. Always goes above and beyond. Very happy with the service.
Would recommend. :)

We’ve recently worked with Graham at ECBS on behalf of Body Tech Fitness, and the experience has been excellent from start to finish.

Graham has been professional, knowledgeable, and incredibly responsive throughout the process. He took the time to fully understand our business needs and provided clear, practical guidance that actually made a difference, rather than just ticking boxes.

James is a great help!

James explained everything simply, the process is straightforward and hassle free, overall very easy to deal with and helpful.

Lauren made renewing our energy contract easy. She explained everything clearly and presented options that saved us money! Very efficient, thank you!