Their server is so slow I can’t get anything done ever. Restock pro absolutely sucks. Everything you input takes 24 hours to sync. So it slows you down
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love that FeedbackFive is set it and forget and the price is really reasonable. Just wish that the notifications for neutral or negative reviews got to me quicker. By the time I get the text message... Voir plus
L'entreprise a répondu
Decent for the price. Wish the email notifications for feedback/poor product reviews came faster. Wish they had an AB testing system. Email templates could stand an overhaul. But, you get what you... Voir plus
L'entreprise a répondu
I have been using Feedback Five software since a long time now and i can say it with guarantee that the software is the best for sending feedback mails to amazon buyers. It gives us many options t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!
Coordonnées de contact
14321 Winter Breeze Drive, Suite 121, 23113, Midlothian, Etats-Unis
- 800-757-6840
- support@ecomengine.com
- www.ecomengine.com
2,7
Bas
109 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Free option is too little
Free option is too little . Having a lower price tier for say 590 emails would be a better way to structure pricing
3 novembre 2020
Réponse : eComEngine
Thanks for your feedback on our pricing structure. We do have a Basic plan level for $9.99 that includes 250 emails if you want to give that a try.
Good.Certainly has increased the…
Good.Certainly has increased the reviews.Wish they could filter buyers with negative review tendency
3 novembre 2020
Réponse : eComEngine
Thanks so much for the review! Glad to hear your reviews have increased! While we can't filter out buyers who have left other negative reviews, you CAN exclude refunded orders and defective SKUs. If you aren't doing this in FeedbackFive already, please reach out to us and we can help!
Amazing software backed by amazing people
Their FeedbackFive is amazing!
Saves me time so I can focus more on sourcing and research.
I haven't tried their other cloud based software, but I might soon.
They're very helpful too!
3 novembre 2020
Avis spontané
Réponse : eComEngine
Thanks for the review and for being a FeedbackFive customer! We would love for you to give RestockPro or MarketScout a try. Reach out to us when you're ready and we can give you a demo and free trial.
High Five to FeedBack Five!
We use FeedBack Five service from eCommEngine and we are very happy with the overall service. Their automation is a one-time setup and forget template which makes life very easy and gives time to focus on other parts of selling on Amazon. We also get notifications for negative feedback so we can reach out to the customer in time and help.
They always are one step ahead and constantly update to be in compliance with Amazon's ever-changing policies.
3 novembre 2020
Réponse : eComEngine
Thank you for taking the time to write us a review! We appreciate you!
Réponse : eComEngine
Thank you! We are happy to help!
Réponse : eComEngine
Thanks for the review, Jack!
Réponse : eComEngine
Thank you Tom! We appreciate your support!
This platform is very good
This platform is very good, they have many options that help Sellers to reach success.
1 novembre 2020
Réponse : eComEngine
We strive to help sellers succeed on Amazon and we are glad to hear you are happy with our platform!
Réponse : eComEngine
We love to hear that you're getting a lot of reviews! Thank you for writing us a review too!
I'd recommend if you want more Amazon product reviews
I think we got great value for money from Feedback Five (from eComEngine). The software isn't massively intuitive to use (hence me knocking a star off) but the team are ready and willing to help with any queries. Results-wise, it definitely generated a lot of Amazon product reviews, which has in turn helped boost our sales on that channel. We now have a lot of reviews so no need for us to invest in FF any more, but I would recommend it to others who are hoping to increase their Amazon product reviews.
30 octobre 2020
Réponse : eComEngine
Thank you for the feedback and future recommendations, Colin!
I LOVE eComEngine's product
I LOVE eComEngine's product, Feedback Five! I made the mistake of trying a competitor first, and they didn't have the features or the amazing support that eComEngine gives me. The informative, free webinars that they put on alone are worth the cost of the service! But the bottom line is that Feedback Five works! The number of Amazon reviews I now receive has skyrocketed! It depends on the month, but the worst month I have received double the Amazon product reviews that I used to get...and I was already messaging all of my Amazon customers manually!
30 octobre 2020
Réponse : eComEngine
Thank you for being a loyal customer, Andrew! We appreciate your review of FeedbackFive!
FeedbackFive by eComEngine is a very…
FeedbackFive by eComEngine is a very helpful tool for soliciting reviews on Amazon. You can also manage all reviews easily which saves a lot of time.
30 octobre 2020
Réponse : eComEngine
We appreciate you taking the time to leave us a review!
Before I used feedback five..
Before I used feedback five... About 1 out of 100 left a review. And now it's at 10-15% of sales. Very satisfied!!
30 octobre 2020
Réponse : eComEngine
Thanks for sharing your FeedbackFive success story, Jacob! We love to help sellers succeed!
I love this service
I love this service, and for me it´s a Must have for my amazon bussiness.
It´s easy to easy and an amazing support.
30 octobre 2020
Réponse : eComEngine
Thank you! We aim to please!
Réponse : eComEngine
Thanks for the review! We are happy to hear FeedbackFive helped you increase reviews and sales!
Réponse : eComEngine
Aliaksey,
I'm sorry to hear that you've had a less than exemplary experience. We strive for the highest level of excellence and we would like to make things right. I sent you an email to get a better understanding of your experience and see how I can help. Hope to hear back from you soon!
Réponse : eComEngine
Thanks for your support, Abdullah!
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