After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Voir plus
L'entreprise a répondu
Returned home tonight from a weekend away! First time doing an Edward’s trip and it was brilliant. Pete our driver was outstanding, he went above and beyond for many on the coach, interacted with ever... Voir plus
L'entreprise a répondu
This is yet another company going down the pan fast. I caught a 400 bus into Cardiff City Centre & back to Whitchurch today 26-5-26....Probably the hottest day of the year & both ways the heating was... Voir plus
L'entreprise a répondu
Your driver brings kids back from Board Masters should be ashamed of himself… they way he was speaking to the kids, he would not have treated adults like that…. Shameful
L'entreprise a répondu
We are the award-winning Edwards Coach Holidays, a well-established family business and one of Wales’ leading premier tour operators, boasting a history of innovation that began in 1925. With decades of experience, we are experts in UK and European coach travel, providing holidays and travel experiences for generations of customers.
The Courtyard, Parc Busness Edwards, CF72 8QZ, Llantrisant, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went to Ilfracombe for 5 days. Lovely hotel and food
was very nice. Unfortunately Ilfracombe is somewhere we would not go again. Nothing there! Thank goodness for 2 day trips. Our driver Paul was brilliant. Kind, and very helpful. Lovely buses. Took far to long to get home to Swansea. Left Ilfracombe at 10am didn't get home until 8pm. Dropping off so many people on the way home. 10 hours, 1 quick toilet stop. And one very short stop because it was so busy at motorway services couldn't get a drink or anything to eat. Would recommend Edward's coaches, Not Ilfracombe.
I went on the Orkney trip. It was fabulous but could have done with another day in the Orkneys.
The coach was very comfy and the driver Chris was great. I felt safe and he was supportive and clear in his instructions.
Thankyou very much for a brilliant experience x
Just coming back from a 4 nighter to the Carlton Hotel in Ilfracombe / Hotel and owner top class - nothing too much trouble. Our driver Paul was so personable and helpful - we loved the trip and will be back for another one. Well done Edwards from start to finish. Thankyou .
A company who has failed to respond,regarding poor hotel, and the poor evening meal,on 2 nights at our overnight stay on costa brava trip on 21 june

Réponse de Edwards Coach Holidays
We thoroughly enjoyed the two night Cotswolds break staying at the Hilton Doubletree Swindon. I cannot fault the hotel all staff were friendly and helpful and breakfast and the included 3 course dinner was excellent. A special mention to Matthew the driver who was both friendly and professional, I noticed he was very accurate with the itinerary details and times so everybody knew exactly what was happening with the schedule. I've been on a few of these short trips and this one was particularly well run and relaxing, we were also very lucky with the weather which really helped. My friend and I are both unpaid carers for our adult sons and this break being so well run was greatly appreciated.
Did our first trip with Edwards coaches to the Lakes and Dales.We were certainly not disappointed, we had a wonderful time made even better by our driver John who was so helpful and informative. We will definitely be booking many more holidays with Edwards.
Wonderful brake to the Lake District John our driver was wonderful. A great time site seeing. Loved everything the coach was so comfortable and spacious
Everything from start to finish was absolutely spot on I can't fault this company at all I had the most amazing holiday with them to the Isle of Wight and I saw everything I wanted to see and more the coach driver was also excellent I will now be booking several more holidays with them the only complaint I have is that the bedroom was far too hot and we couldn't cool down but everything else was top notch thanks Edwards coaches
Great weekend break at the excellently located Liverpool Mercure Atlantic Tower Hotel. Delicious breakfast served in dining room with lovely views overlooking Liver Building and River Mersey. A special mention to our driver Philip who was probably the best we have travelled with. He kept us informed and entertained throughout. A true professional and all round good bloke.
On 13th May I booked a day trip to the Harry Potter studio tour for myself and my. Aunty. At a cost of £228. I am 70 yrs and my Aunty is 82 yrs. at the end of the phone call I was told the coach would be picking us up at 6.30 am at Sarn services. I told my aunt and we both agreed that the time was too early for us. On 23rd May I sent an email to the booking line and told them I wanted to cancel. I then received an email and invoice stating the cancellation fee was 100% of the cost, even though the tour isn't until 13th September. (115 days for them to resell the tickets).I phoned the same person who took my booking but that's all I got was "it's our policy" I asked why I didn't have a phone call to explain this before it was cancelled but I didn't get a reply. I think waiting for customer services to get in touch with me. Be aware 10 days cost me £228.00.
Excellent hotel central location, food very good.
Driver very helpful at all times
Coach very comfortable.
For future reference it would be good if you included a magical mystery tour in the itinerary
Visited Looe in Cornwall
For an Easter weekend break
with Edward's coaches
Great trip from start to finish
Phillip the driver was friendly professional and entertaining
The whole weekend was well organised and enjoyable
Absolutely amazing we went to disney land paris and our driver who picked us up in Newport was absolutely amazing! He was fun and patient and overall the best driver and experience we have have ever had! Will be travelling again
Great coach trip and Phil the driver was a amazing and entertaining.
Would like trips to Liverpool 5 nights to have enough time to do the city.
Just been on a weekend to Paris with Edwards. Chris our coach driver made the experience excellent. Nothing was too much trouble for him. He was extremely helpful and entertaining.
Phil our driver made our trip to Eastbourne a great experience a laugh a minute, he's an excellent coach driver and a great trip guide. The Aston Hotel
was a great place to stay, central and opposite the Pier and staff were all very helpful . But have to emphasise again you couldn't get a better driver on a coach tour than Phil.
Have only recently come back from Edwards first trip to Benidorm.
The journey down very comfortable and hotels on route great.
Could not fault the Helios, food and service very good.
Drivers Richard & Chris amazing.
Roll on next year.
Just come back from 25 night Spanish holiday with Edwards amazing couldn't fault a thing Hotel, food amenities, Trips out and the drivers Chris and Rich were AMAZING please can we have them next year as well
Recently came back from a 2 day trip to Birmingham to watch strictly. The trip was great, it was very well organised and our driver Chris was fab.
The hotel was lovely
Thank you Edwards Coaches, we would definitely recommend
We have just returned from a new year trip to The Trossachs. Richard, our driver, was very helpful and funny. He went above and beyond to make sure we got the most out of the trip. He helped make my 50th birthday very memorable and enjoyable. We will be booking more trips with Edwards 😀
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.