Super fast delivery, and great price! Will be ordering again Thankyou! Only issue is they say free delivery over £50 but as a new customer they also offer 15% off and if you use that you don't get the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I find the service very efficient and effective I only wish other company’s could take a leaf from your book welldone and thank you to whole team sobat din
L'entreprise a répondu
Amazing top quality products at reasonable prices Ellisons provide everything I need for a busy salon and products are delivered promptly If there are any queries staff are friendly, professional an... Voir plus
L'entreprise a répondu
Items I received were the usual high standard that I've come to expect from Ellisons. Unfortunately a number of items that I was looking for were out of stock. This is the reason I gave four stars ins... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en produits de beauté
- Magasin d'articles de coiffure pour hommes
- Fournisseur de produits de beauté
- Magasin de produits capillaires
Écrit par l'entreprise
Beauty, hair and equipment supplies for professionals. Trade only products with free delivery over £50. Order until 8.00pm for next day delivery*.
Coordonnées de contact
43 Bayton Road, CV7 9EF, Exhall, Royaume-Uni
- 0345 222 8080
- sales@ellisons.co.uk
- www.ellisons.co.uk
4,7
Excellent
3 k avis
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Super fast delivery as always thanks!
16 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
My recent experience has been nothing…
My recent experience has been nothing short of a disaster, characterized by poor logistics and even worse customer communication.
First, your choice of courier is incredibly inconvenient. DHL offers no parcel shop collection options and limits deliveries strictly to Monday through Friday. For a modern retailer, this lack of flexibility is unacceptable.
Second, your customer service is dreadful. I contacted you days ago to request a refund because the parcel was being returned to your warehouse. My email was ignored for several days. It was only when I threatened to leave a negative review that I received a response within the hour.
To make matters worse, the response I received was condescending and redundant. Being told that "the parcel was not delivered and is coming back to us" is an insult to my intelligence, considering that is exactly what I told your team in my initial message.
31 mars 2026
Réponse : Ellisons Hair and Beauty
Good morning,
Thank you for your review. I’m sorry to hear that you’re unhappy with your recent order and the service received.
We have looked into this and can confirm that, according to the courier’s tracking information, delivery was attempted on multiple occasions, with each attempt recorded as no answer at the property.
As you had previously requested a refund following confirmation of the failed delivery attempts, the return to sender was processed accordingly.
I can also confirm that the parcel has now been returned to us and the refund was issued on the 17th.
Please be assured that your feedback regarding both the courier service and our response times has been noted and will be reviewed.
Kind regards,
Ellisons
Using the site was not bad but the…
Using the site was not bad but the delivery service you have chosen to use is not great. I used you as it was next day delivery and I'm yet to receive my parcels.
I cannot even get hold of dhl to find my stock & get confirmation of a delivery date. I would look at other companies that use another delivery service due to this issue.
13 avril 2026
Réponse : Ellisons Hair and Beauty
Good Morning, We appreciate your positive feedback and are happy our delivery was quick and efficient for you. Thank you for taking the time to leave us a review Kind regards Ellison's
First class service and delivery
First class service and delivery. All in working order
Thanks
13 avril 2026
Réponse : Ellisons Hair and Beauty
Good Morning, We are happy to hear that you found our next day delivery service efficient. Thank you for taking the time out to leave us a kind review Kind regards Ellison's
The delivery was prompt
The delivery was prompt, and the items are excellent. Thank you very much.
27 mars 2026
Réponse : Ellisons Hair and Beauty
Thank you for taking the time to leave us a review. We are happy to hear that you received your order quickly and are pleased with the items. Thank you very much for your positive feedback; we appreciate it. Kind regards Ellisons
Réponse : Ellisons Hair and Beauty
Good morning,
Thankyou for your review. We're happy to hear you consistently receive great service and fast delivery.
Kind regards,
Ellisons.
Very quick delivery I'm so glad coming…
Very quick delivery I'm so glad coming my goods on time. Thank you
8 avril 2026
Réponse : Ellisons Hair and Beauty
Good morning,
Thankyou for your review. We're happy to hear that your goods arrived promptly. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Ellisons.
Réponse : Ellisons Hair and Beauty
Good morning.
Thankyou for your review.
We're happy to hear that you had a positive experience with our great quality items and service.
Kind regards,
Ellisons.
Réponse : Ellisons Hair and Beauty
Good morning,
Thankyou for your review.
We're glad to hear of your positive experience regarding our quick delivery and easy ordering process.
Kind regards,
Ellisons.
Everything was fine with my order from…
Everything was fine with my order from Ellisons.
Highly recommended sellers.
Thank You.
7 avril 2026
Réponse : Ellisons Hair and Beauty
Good morning,
Thankyou for your review.
We're happy to hear that you had a positive experience with your order.
Kind regards,
Ellisons.
Réponse : Ellisons Hair and Beauty
Good morning,
Thankyou for your review.
We're happy to hear that your delivery experience was efficient and the order safely delivered.
Kind regards,
Alicia.
I find the service very efficient and…
I find the service very efficient and effective I only wish other company’s could take a leaf from your book welldone and thank you to whole team sobat din
6 avril 2026
Réponse : Ellisons Hair and Beauty
Good afternoon,
Thank you for taking the time to leave a review.
We're happy to hear that you find our service efficient and effective. We appreciate your positive feedback.
Kind regards,
Ellisons.
Réponse : Ellisons Hair and Beauty
Good afternoon,
Thank you for taking the time to leave a review.
We're happy to hear that you consistently receive excellent service.
Kind regards,
Ellisons.
The only thing I found a bit tedious…
The only thing I found a bit tedious this time was using the website.
The products and service has always been good.
The delivery service was good
19 mars 2026
Réponse : Ellisons Hair and Beauty
Good morning, thank you for taking the time to leave us a review. We appreciate your feedback and are glad the products and delivery met your expectations. We have contacted you regarding the website and for any further assistance. Thank you for your feedback. Kind regards Ellisons
We have always been happy with the…
We have always been happy with the service we receive from Ellisons
19 mars 2026
Réponse : Ellisons Hair and Beauty
Good morning, thank you for taking the time to leave us a review. We're happy to hear that you've had positive experiences with our service. Thank you for taking the time to share your feedback with us! Kind regards Ellisons
Réponse : Ellisons Hair and Beauty
Good morning, thank you for taking the time to leave us a review. We are happy to hear that you had a good experience. Thank you for your positive feedback. Kind regards Ellisons
Dealt with Sophie so helpful and a…
Dealt with Sophie so helpful and a pleasure to deal with
Ellisons are such a good company in regard to prices and fast delivery. Thanks
19 mars 2026
Réponse : Ellisons Hair and Beauty
Good morning, thank you for taking the time to leave us a review. We're happy to hear that you had a positive experience and found our team member helpful. We appreciate your kind words about our prices and delivery speed. Thank you for your feedback! Kind regards Ellisons
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