Absolutely great service
Absolutely great service - best produce and next day delivery.
19 mai 2025
Avis spontané
Réponse de Emporio-Brasil.com
Many Thanks for your lovely feedback. We hope you enjoy your purchase. Thank You.
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À propos de l'entreprise
Écrit par l'entreprise
Brazilian online food retailer
Coordonnées de contact
97 Fairford Road, RG31 6QH, Reading, Royaume-Uni
- 07875297424
- Info@emporio-brasil.com
- www.emporio-brasil.com
4,0
Bien
8 avis
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Great online Brazilian grocery store
First time ordering with Emporio Brasil and I was very impressed. The delivery was super quick, and I was really impressed by how carefully everything was packed, no damage at all. We had a minor issue with one of the items, but their customer service was amazing: they replied fast and sorted it out with no hassle. We’ve ordered from other stores before, but this one stands out for its excellent service and attention to detail. I’ll definitely be ordering again soon!
23 avril 2025
Avis spontané
5 star review isnt enough
5 star review isnt enough. Excellent customer service ever. From the time we buy until received my parcel, such a care! The way you pack and quick replied my message, and quick was the speed I received my items. Big thanks
1 mai 2025
Avis spontané
Desconto inexistente e descaso no atendimento.
Pedido #406124, recebi um e-mail de boas vindas informando sobre o desconto para a primeira compra, no carrinho pedia para incluir mais itens para dar direto ao mencionado desconto, passei do valor e nada do desconto, fiz contato e a resposta em 24/03 foi "Olá! Vou verificar o que está acontecendo. Te retorno em breve"
19 mars 2025
Avis spontané
I bought items for Feijoada - excellent customer service experience
I bought items for Feijoada. They were shipped to the wrong address (my mistake). The company communicated with me effectively, we tried to resolve the issue or re-shipping the order from the DPD depot to my place, but these DPD guys have 'rules and regulations' and no humanity in mind. After all, Emporio offered to send a brand new parcel with my order to the correct address -' on the house', despite the fact that I offered to pay for shipment again. This is called THE CUSTOMER-focused SERVICE. I'll be ordering again - 100 %
10 avril 2025
Avis spontané
I bought a couple products and they…
I bought a couple products and they arrived super quick and very well packaged. So happy with my order and will be ordering again. Thank you
18 mars 2025
Avis spontané
Great products and nice delivery
I bought some polvilho and frozen coxinhas, I wasn’t home when it arrived, but it was really well packed and the cozinhas were still cold by the time I got home. It’s the first time I ordered something from them, but the quality of the products was really good, and I’m really happy with my purchase!
29 octobre 2024
Avis spontané
Réponse de Emporio-Brasil.com
Thank you so much for your kind words. We are glad you are happy with your purchase. Thank you for choosing Emporio-Brasil.com. Clive e Kenia
Authentic ingredients
Was recommended to use this company from a friend. I was having trouble obtaining authentic Brasilian ingredients.
I have been so happy with my purchases! All arrived promptly in perfect condition. You really cannot get the authentic flavours without the proper ingredients so I’m very pleased to have found this supplier.
4 avril 2022
Avis spontané
Réponse de Emporio-Brasil.com
Hi Natalie, we are so pleased for your satisfaction and review. We work very hard and are so appreciative of the feedback. Kind Regards Clive and Kenia
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