EquityMultiple Avis 28

I have tried many times to contact them about my account by both phone and email. There is a message when I call that says, 'no one is available, we will call you back', then the phone disconnects. They do not call back. They also don't respond to emails. It is so frustrating working with this company. Stay away!

I am investor in EquityMultiple since 2023. I invested in the Alpine Notes, paid on time. Unfortunately, I invested in their “safe and diversified” fund Ascent with 12% (which in never was, best 5-8%). After 2 years asked for redemption (no fees); however, they claimed one property went bad on the fund and had a loss of 22% (NAV) with zero details to justify this!

EM is SCAM and they should be reported to government agencies for their practices:
1. Ascent fund is a scam, advertised 12%, actual 5%-8%
2. Dividends payments infrequent without knowing when they will happen or amount
3. The CEO in the monthly meetings claims all is well with EM, including the Ascent fund
4. Claim that one property in fund went bad and NAV -22% loss
5. On redemption they kept changing the payment dates: Feb 1, Mar 15 & April 15
6. They lied & showed -28% loss, higher than they reported and now asking for the difference back of my principal (so far zero response from them)

On top of this, EM:
• Non-Responsive to emails, chat (useless) or phone (calling)
• Tax documents, especially K-1 forms, are never in time per IRS rules (April 15th) & they do not provide updates on when they will available

As it stands now, I have a loss of 28% of my principal in the Ascent Fund with zero details (no statements, details, etc.) to justify this loss and no explanation why it went from 22% to 28%.

I agree with other investors, if you want to lose your money invest in EM, otherwise stay away they are a scummy company that will steal your money with no explanation, updates or communication. Horrible company

The only investments that have generated decent income are the short-term Alpine Notes. The $20K I invested in the Milo Class A Multifamily has greatly underperformed, and disbursed only $590.32 since 10/29/21. The last payout of $23.23 was on 9/16/22.

The alpine note paid, however other investments have not. They do not return calls or emails. I would advise all to stay away form this company.

I’ve been invested with Equity Multiple since 2022. The only investment that has exited was a 100% loss of $75k. Most other anticipated exit dates slip years without any notifications or anything. Out of my 8 investments, 7 have delayed exits with one of them being a total loss. I have very little faith that they will payout as originally pitched. Alpine has paid out, but overall, stay away. Equity Multiple is great at losing your money. Once you invest, you have 0 power left and you’ll cringe getting updates from them.

I have some legacy investments in a company that that was taken over by Equity Multiple. Stopped paying me distributions suddenly over 6 months ago. Was told this is because they suddenly couldn't process payments through WISE. Then was told they would try to do it through Revolut - nothing has happened in over 3 months while funds accrue. Whenever I contact the company I get palmed off to an AI agent that spews platitudes but does nothing.

The alpine note delivered what they said, but they help more money at least a week too long on both sides of the investment. In this day and age there is no excuse for a 5 day transfer of funds

I have invested twice with EquityMultiple. The first investment generated modest returns until it came time for the final payment which has still never been paid (after 3+ years). So the investment looks great on paper except the final 10% of the principal was never paid, so it was a wash.

The second investment never generated any returns. I kept getting updates that there were problems with the investment but the investors' capital was not at any significant risk for loss. Until the last update, when we were informed that all the capital had been completely lost. FULL LOSS! 100% LOSS OF ALL INVESTMENT DOLLARS!

I have called several times. Equity Multiple does not send K-1 forms as required by the IRS and they do not answer my phone calls.

Equity Multiple is not a trusted actor in this sector. They have been sitting on an issue I have had for more than 12 months. They acquired Honeybricks and are not honoring their comitments to acquired investors. Stay away!

Have 3 debt deals that were total loss, 4 deals are underperforming.
Extremely poor communication and vetting.
Learned my lesson and would NEVER invest with this company again.

Firstly, EM is posting fake reviews to boost their ratings. Pls do not believe any ratings that said they made money.
I have invested in 5-6 projects since 2021. Hope I can get my principal back and don’t have to to deal with this company. There is no cash flow in all the projects. I lost 100% in one of Hudson yard investment. I am sure all other projects - I will see email anytime soon saying that they lost the principal.

EM doesn’t care on how these projects are managed, they are working as a stupid project manager - getting updates from sponsor and updating their websites.
I am surprised that CEO has still kept on the job.
I have been providing so much feedback to EM/CEO but the CEO doesn’t respond to any message.
They have been stealing ppl’s hard earned money and giving same old update.

I have invested over 60k with 5 EM projects, and all have underperformed, lost principle, and have elongated terms to where I have to keep waiting for K1's each year on dead investments that likely I won't get to recoup anything on. Even after time and time again asking for updates, consistent useful communication is elusive. I will never work with this company again, and wish I could liquicate everything to stop the losses. EM has clear disregard of investor relations, and I cannot wait until I sever all relations with the company that clearly doesn't do due diligence with the risky projects they promote to investors.

Equity Multiple has lost 100% of one of my investments. I have invested $95,000. in 6 E Q projects. Only one has performed as projected. Due diligence is non-existent. K-1 forms are consistently late. I wish that I had read the many negative reviews before investing. The positive reviews must be paid.

I did due diligence for an accredited individual investor interested in Equity Multiple. What I found was a disorganized company that was consistently late in providing required K-1 statements. The company was not a good steward for their investor's money.
Although the company states: "[It] offer[s] its investors carefully selected, high-quality commercial real estate deals. Each opportunity is vetted by a team of seasoned real estate professionals, ensuring that only the most promising projects make it onto the platform." What I found was quite the opposite.
The company has a history making investments in deals that have already defaulted on debts. Why would an investment company do this? Simply, for additional commissions and bogus fees. I would never invest my money in such a company.
If you read the most recent complaints about this company, many people have lost their entire investment in this company's questionable investments. An additional caveat: investors are placed in a first-loss position which means if an investment gets into trouble, other investors will get their interest and principal before you see a penny of your own money.
If this information was not bad enough, on its own performance page, it claims an unrecovered principle rate of 9.78%. This means out of every ten dollars invested in this company, only 9 have been returned (in both interest and principle). And this figure is for completed projects. After monitoring the recent complaints posted, EquityMultiple likely sports a much higher default rate.

Do not invest with this company unless you have extra money you would like to lose. So far out of 8 investments 3 performed as expected and exited, 2 resulted in a total loss of the principal and 3 are still in progress. Even if these last 3 perform as expected, the overall result will still be a loss. So think long and hard before investing.

Late tax filings are the least of my concerns with this company.
They do not vet sponsors appropriately - it was only AFTER I invested that I found out that the sponsor was in default on another property. Then they issue repeated capital calls in the form of new loans (which dilute your interest in the company) to hold up the loans that they are defaulting on. Then they default on those loans as well. My $100k investment has gone to $0.
Meanwhile, EM continues to rake in fees in the form of acquisition fees, asset management fees, with nearly no skin in the game. It doesn't matter if they make you any money - they win no matter what. I would NEVER invest with this company again.

I have been with EM about 3 years. They started out with steady returns, good docs and fairly transparent. However, over the last year things have turned sour on several investments I have with them, not 1 but 3. Transparency has been poor and getting answers to questions has been difficult. We do get high level summaries, but not the details I expect on private placements. Returns are sub-par, even in the current RE market.

This is a horrible company I have lost principal on 3 deals I have a whole bunch of investments maybe 2 are performing they charge you $30 per K1 and every company out there does it for free and its 9/15 and I still are unable to file my taxes.They have a sometimes one sponsor on the deal if he fails you fail.They could care less about there customers the deals are not structured to protect us .

Tried to setup an account, technology and customer service was both very poor. back and forth 20+ emails, still unable to setup. customer service rep is not helpful. Also, they post very high PROJECTED returns, and after talking so some other investors, those are all false, previous investments NEVER achieved those project returns.

All the raving reviews from nerdwallet or financial website are paid advertisements. If you click on the list of advertisers or sponsors, you will see equitymultiple paying for those biased reviews. Trustpilot is the only place with real customer reviews.