Eureka Forbes Avis 

The service is extremely bad. Gave request for water leak atleast 2-3 times. The service person despite booking doesn't show up, even if they do, they take otp and leave without service claiming to come tomorrow or some other day. It has become a constant pattern. If you are unable to provide service why claim to be the best?? If this keeps up then we would definitely consider removing your machine. It's to be noted that we wouldn't recommend this company to anyone, as the after sales service is terrible.

Service of EurekaForbes is very bad. Since last 15 days complain registered but they have not provided the service. Wary day I am calling 15 times in a day but no solution. So, I will strongly suggest not to buy Eureka Forbes product.

It's soo bad that they don't respond to calls for services, I've been calling since morning even yesterday i called them. I called them literally 20 times, because we have a leakage which was already repaired by them and is still leaking because it was not repaired properly.
Such a disappointment shii

I purchased a Silver AMC on August 23, 2025. Yesterday (July 27, 2026), I registered a service request. However, both the customer care representatives and the local service team refused to provide the AMC service unless I agreed to replace the filter.

This is very disappointing. I purchased the AMC with the understanding that periodic maintenance, including filter cleaning, would be provided. After only 11 months, the service team is unwilling to clean the filter and is instead forcing me to replace it. This is unfair and appears to be misleading customers.

It's a very bad company.Took my money and not giving filters.I request all not to buy any product of Aqua guard.No one cares.This company should be closed

Don't buy eureka forbes water purifiers. They r fraud! Their sales team scam people. Be aware

Don't buy AMC they not able to give service not responding customer care wastege of money

I feel trapped by Eureka, the name is big , in the name of service they are cheating. After sales service is very poor. The people's in service are not good at all. In the name of " service extension " they are cheating and grabbing money, without giving service.

Eureka customer care is like talking to ai bot. They will keep repeating the same thing over and over without sense. Best to avoid Eureka products. My vacuum bot not serviced for 2 months. Amc also not done due to number issues. Bit all money got.

I would like to give a big zero star to Eureka Forbes water purifier after service, I bought gold AMC previous year after repeated follow up and unlimited calls their technicians came once for the whole year , this year I was persuaded that after I pay online for the AMC their technician will give a call and they will come and do the service but it’s more than a week and after multiple calls and service request no body bothers, I doubt this is genuine or just a scam

@EurekaForbesCare Absolute worst service. My water purifier is not working and I filed a complaint a week ago. Your team was supposed to visit on 23rd July but nobody showed up or even called.

Very bad experience with the filter technician name samadhan patil in nashik , promises false and make me filter change for his benefit and not replaced my brocken tab of filter till now one week left. Still waiting ...

Dont buy Eureka Forbes. Pathetic service, post calling 5/6 times technician comes & also dnt do proper service despite having too much AMC money spend. Cheat company.

​Unacceptable After-Sales Service and Defective Product
​I bought a Eureka Forbes unit just 6 months ago, and it has already started leaking water constantly. Even worse than the product defect is the abysmal customer support.
​I have booked service requests multiple times, but not a single technician has turned up or bothered to contact me. The machine is well within its 1-year warranty, yet I am left dealing with a leaking unit and ignored complaints.
​Selling a product is easy, but providing basic service seems impossible for this company. Extremely disappointed. Think twice before buying from Eureka Forbes if you expect any support after purchase.

Very pathetic and faltu service hai Eureka Forbes..maine 16 July 2026 ko Yearly contract kiya water filter ka..but abhi tk inka technician Filter nahi change Kiya itna faltu service hai inka.. customer ko chutiya banate hai ye log...paise liye 1 year ke contract ke but abhi tk kohi bhi service nahi.. customer care mai call Kiya toh bolte hai hum follow up lete hai priority pe..but aaj 1 week ho gaya...mai khud follow up le raha hu but Eureka Forbes se kohi bhi replay nahi..ye log chor hai

Paid for the AMC plan, but no technician ever came for the filter check/installation. No updates on shipment or invoice either. Terrible response from customer support once the payment is made. Would not recommend.

My water purifier, which is under AMC, stopped working in May 2026. Despite multiple phone calls and emails, a technician visited my home and replaced the power adaptor, charging ₹1,500 without providing any invoice. Two days later, the machine stopped working again.

After further calls and emails, another technician inspected the unit and confirmed the power adaptor was faulty and would be replaced soon. However, no action has been taken since. Each time I contact customer service, I am told a technician will visit the next day, but no one ever arrives.

Based on this experience, I cannot recommend this company due to its extremely poor after‑sales service.

I have purchased AMC on 11th July 2026 since they said filter will be replaced once AMC is purchased now after purchase no one is replying back. My complaint number is CM-110726-75099333 is open. Technician is also assigned but no one picks up the call and when they pick up by mistake then there is no answer that when this will be resolved. Totally pathetic service. Please don't fall in there trap.

Buying an Aquaguard water filter from Eureka Forbes and renewing their service contract is the biggest mistake of my life. I deeply regret my decision. Their service is completely bogus, and their promises are nothing but shameless lies!Here is the ground reality of this pathetic company:Worst Ever Customer Support: The customer care team is entirely useless. They log complaints but never resolve them. No one takes ownership, and they just misguide you.Technicians Never Visit: Once you raise a complaint, you can wait forever. Technicians schedule visits but never show up. Total lack of professionalism.Bogus "Free Service" & "Spare Parts" Promises: Their promised free services and free spare parts replacements under AMC (Annual Maintenance Contract) are an absolute scam. They take your hard-earned money for renewal and then disappear when you need parts replaced.They treat their existing customers like garbage. Save your money, peace of mind, and health—NEVER BUY ANY PRODUCT FROM EUREKA FORBES!

🚨TOTALLY FROUD 🚨, I book AMC by app and made payment of 2699/-, but there technician say no filter kit included with this plan you have to pay for any filter kit. I request for cancellation repeatedly but no one showing the response, Try to connect nodal officer by mail, they also telling the same & when i asked for cancellation & refund they stop replying.

On 26th June 2026 they automatically cancelled my AMC but today 20 july 2026, Till not received any refund.