I bought a used car from this dealership. A 3 year old car on ~20000 miles with a full service history. A few months later I experienced a serious safety issue with the car, whereby the brakes failed... Voir plus
L'entreprise a répondu
608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB
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I bought a used car from this dealership. A 3 year old car on ~20000 miles with a full service history. A few months later I experienced a serious safety issue with the car, whereby the brakes failed... Voir plus
L'entreprise a répondu
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... Voir plus
L'entreprise a répondu
The best sales service I've received in 20 year's of buying cars. Sales professional was pre-prepared for my visit and had a wide range of options ready for me. I was given good advice and able to hav... Voir plus
L'entreprise a répondu
Communication was excellent all way through . Telephoned and emailed me with repairs and waited for me to authorise them . Car was ready to collect at 5pm same day with all repairs completed. Excellen... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, Royaume-Uni
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I bought a used car from this dealership. A 3 year old car on ~20000 miles with a full service history. A few months later I experienced a serious safety issue with the car, whereby the brakes failed and I had to stop the car with the handbrake. Luckily nobody was hurt. This was due to an early failure of the wetbelt at less than 30000 miles, and has been very expensive to fix. The belt should have been checked before I bought the car. I have complained to the dealer twice via their online form to discuss this and have received no response at all. Poor customer service and follow up care- I am very disappointed at the service I have received from this seemingly reputable dealer.

Réponse de Evans Halshaw - Citroen Sheffield
They were very helpful and the technical team did a great job. Thank you.

Réponse de Evans Halshaw - Citroen Sheffield
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt.
wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sorting the problem.
just wish it could have been sorted during the warranty period.
Both the Rotherham and sheffield branch are great to deal with thanks.

Réponse de Evans Halshaw - Citroen Sheffield
Communication was excellent all way through . Telephoned and emailed me with repairs and waited for me to authorise them . Car was ready to collect at 5pm same day with all repairs completed. Excellent service and very knowledgeable mechanics.

Réponse de Evans Halshaw - Citroen Sheffield
A very professional, friendly and honest company. The customer always comes first.

Réponse de Evans Halshaw - Citroen Sheffield
Not having to wait all day for my car to be done and good customer service and a little extra of mini valet after MOT.

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield
You always get what is quoted done on time and in budget. The staff are always helpful and informed.

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield
The professionalism, efficient, timely service from the Service Department in Sheffield Citron Branch and particularly from Sam. Thank you Sam.

Réponse de Evans Halshaw - Citroen Sheffield
Have been trying for 3 months to book for an airbag recall. Directed to online booking, have booked twice. Have telephoned service department at least 8 times - no response. Am going to report this to Stellantis.

Réponse de Evans Halshaw - Citroen Sheffield
Blooming Traffic!
I usually finish my volunteer role at 16:30 ish, and escape the town centre before the real rush, when it can take half an hour to do the 300 yards to get to the road home. I was late finishing, traffic was awful and I wasn't sure if there would be anyone about to deal with me and I could get my car back. There was and I did. The staff were kindness itself as always. No waiting at a windy bus stop for a bus that comes when there's a "z" in the month!

Réponse de Evans Halshaw - Citroen Sheffield

Réponse de Evans Halshaw - Citroen Sheffield
Replacement of wet timing belt on my Citroen C4. Job completed along with full safety check and car wash.
Thank you

Réponse de Evans Halshaw - Citroen Sheffield
Very friendly staff excellent work on my car would highly recommend

Réponse de Evans Halshaw - Citroen Sheffield
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