Made an enquiry about a car, got a reply from a salesman called Jack, replied to him and never heard anything back for a few days so I replied again and still never heard anything back. Absolutely sho... Voir plus
L'entreprise a répondu
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Made an enquiry about a car, got a reply from a salesman called Jack, replied to him and never heard anything back for a few days so I replied again and still never heard anything back. Absolutely sho... Voir plus
L'entreprise a répondu
We were looked after by John, he was so welcoming and enthusiastic, we looked round a few cars and had a test drive. He was very knowledgeable and gave great advice and was super helpful on the app an... Voir plus
L'entreprise a répondu
I completed a part exchange this weekend at the Aston under Lyne dealership. In a word... excellent. I had contacted Tim Furby by phone as we live over two hours from the site and sorted all the detai... Voir plus
L'entreprise a répondu
I recently bought a 19plate Renault Zoe from Chris Cain @ Evans Halshaw Ashton. Chris was great to deal with, friendly and professional throughout. I would not hesitate in returning for my next car... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Manchester Road, OL7 0DG, Ashton-under-Lyne, Royaume-Uni
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I recently bought a 19plate Renault Zoe from Chris Cain @ Evans Halshaw Ashton. Chris was great to deal with, friendly and professional throughout. I would not hesitate in returning for my next car purchase. Chris even lent me his Ford Puma Explorer when mine was slightly delayed having some final preparations done in the workshop. All the staff were friendly and helpful, not at all intimidating buying a car as a lone female. A very positive experience. I am over the moon with my new car, thanks guys

Réponse de Evans Halshaw - Ford Ashton under Lyne
This is about Ashton Under Lyne branch.
Wanted to buy 2nd hand car from dealer. Arranged Independent check and unfortunately brought up, what could have been a major issue. When I started to negotiate resolution the dealership dug its heels in and refused to either double check the issue or negotiate price adjustment. Simply kept citing the company mantra that all cars are fully surveyed before selling. Frankly I would not think of buying from here because they take the unwelcome attitude that they are right full stop.

Réponse de Evans Halshaw - Ford Ashton under Lyne
Purchased a used car from the Ashton site, very welcoming from the moment I walked in. The staff were helpful in deciding the right car for myself and my family, explained the process in detail and kept us up to date with progress.

Réponse de Evans Halshaw - Ford Ashton under Lyne
Excellent team at Evans Halshaw at Ashton. Chris was incredibly helpful and went through everything really clearly for me in the process of trading in my car for a new one. Everyone at the showroom was really friendly and helpful.

Réponse de Evans Halshaw - Ford Ashton under Lyne
Dealt with Pete for the second time now and again a very smooth, great experience. Absolutely love my new car, Pete made everything so easy. Will definitely be returning to Pete at Aston Under Lyne in a few years time to upgrade.

Réponse de Evans Halshaw - Ford Ashton under Lyne
Excellent service and quality of work.

Réponse de Evans Halshaw - Ford Ashton under Lyne
Everything ran smoothly!very pleased with the service I received

Réponse de Evans Halshaw - Ford Ashton under Lyne
Very attentive to get the sale but appalling follow up. Was not valeted and even had a spoon and someone's dinner under a seat. Then found part of the internal structure was hanging down after 3 days I have rung and emailed so many times and still weeks later nothing has been done. I dread to think what it will be like if I have to claim on the hugely expensive insurance policy they sold me.
Had massive engine issues within months , not covered by insurance!! Do not buy your car from here. I did contact you many times and you did nothing !!

Réponse de Evans Halshaw - Ford Ashton under Lyne
Further to my previous review/complaint, Tom phoned me and has resolved the issue with an outcome that suits us both. I very much appreciate the time, the apology and the care shown in this call which has aligned with all my previous contact with the company.
Thank you 😊

Réponse de Evans Halshaw - Ford Ashton under Lyne
They were very happy to make the sale & push all the extras on me however within the first 2 weeks my back drivers tyre kept going down, this was pumped up twice within a short space of time but for a car that had only done just over 13,000 miles the tread on the tyres was shocking & even dangerous. I rang them up to discuss & they booked me in for a 'health check'. Why was a health check not carried out before I took delivery of the vehicle? Once it was in for its 'health check' they told me there was nothing wrong with the tyres they had been checked & were legal. In disgust I walked out telling them I would sort my own tyres out & would never go back to them or recommend them. I was told the manager would give me a ring to discuss later that day but not surprisingly I'm still awaiting that call from 29/3. I took my car to a garage & had new tyres put on costing me nearly £400 & was shown the nail in my back tyre that was clearly the cause of the slow puncture & had clearly been missed by the service dept which only made me more certain that no checks had been carried out on my car. Absolutely would not recommend & will NOT be going back!

Réponse de Evans Halshaw - Ford Ashton under Lyne
Happy to make the sale, not however good at delivering on their promises. On collection the vehicle I purchased was filthy when they promised it would be valeted! The aircon needed re-gassing along with a few other issues. On contacting the dealer to give them the opportunity to rectify and oversight, I received no response or acknowledgment. I would not recommend Evans Halshaw Ashton-Under-Lyne to anyone!

Réponse de Evans Halshaw - Ford Ashton under Lyne
As always great people make for great customer experiences. After a 3 hour trip from Swindon to Ashton under Lyne I walked into the sales area and was greeted by Kieran and the Sales Manager Ryan I received the best of welcomes ( and a much appreciated coffee!! ). Their sales process was carefully followed explaining everything to me in detail. A sense of humour and personality helped in completing the paperwork over time. At the end I was the very pleased owner of my Kuga st x line which I then had the pleasure of driving home. Kieran was professional and the perfect salesperson throughout and Ryan as the Manager very kindly came over to thank me for my business and shake my hand. A superb team who I would recommend to anyone. Would I drive a 6 hour round trip to buy my next car from them? You bet I would!!

Réponse de Evans Halshaw - Ford Ashton under Lyne

Réponse de Evans Halshaw - Ford Ashton under Lyne

Réponse de Evans Halshaw - Ford Ashton under Lyne
Really bad customer service. Read my complaint to the dealer which was sent direct

Réponse de Evans Halshaw - Ford Ashton under Lyne
Suitable date of service offered, Excellent customer service, quick and efficient service

Réponse de Evans Halshaw - Ford Ashton under Lyne
Car was collected on time and we were kept informed of the progress of the service also any extra work required. The car was delivered back to us wt home.

Réponse de Evans Halshaw - Ford Ashton under Lyne

Réponse de Evans Halshaw - Ford Ashton under Lyne
Myself and my family have been dealing with Evans Halshaw for many years. We are loyal to the company and particularly to Martin Marsh who is the Principal. He is honest and trustworthy and we would highly recommend.

Réponse de Evans Halshaw - Ford Ashton under Lyne
The sales team were excellent in helping me with my options

Réponse de Evans Halshaw - Ford Ashton under Lyne
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