Great experience. Coffee while waiting for the MOT to finish, and I was kept informed throughout the process. It is a great place to get your MOT done.
L'entreprise a répondu
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Great experience. Coffee while waiting for the MOT to finish, and I was kept informed throughout the process. It is a great place to get your MOT done.
L'entreprise a répondu
Kris in New car sales is excellent he helped me every step of my journey i now drive the Puma Gen-E select and even now that I have the car he is still always there if I need anything I recommend... Voir plus
L'entreprise a répondu
Absolutely useless if you are disabled. No video to show you they'd checked car! No verbal communication to tell me what had been done! Handed key! No written description. No courtesy car, no pick... Voir plus
L'entreprise a répondu
Got my used Audi A5 from Evans Halshaw East Kilbride in January this year. I left it for 6 months before leaving a review to see if anything went wrong with the car but it has been faultless. Interact... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
1 Millbrook, East Kilbride, G74 5NL, Glasgow, Royaume-Uni
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I bought a used Kia from the Evans Halshaw Ford East Kilbride branch. I was told by the salesman on the day that the car has a full service history, which was imperative in keeping the car's 7-year manufacturer warranty and it was the main reason for buying the car. But once I purchased the car, the service book was empty. There was no service history as initially claimed. And this salesman has since claimed in his email response that the records were conveniently 'lost'. He claims to be a family man and has a son, one of the many things he said during the sale to make himself seem more personable and trustworthy. How low does a salesman have to steep in order to close a deal?
I have since requested Evans Halshaw to offer their Premium Guarantee/warranty for the car for another 24 months as remediation, but I have received no response. I have also submitted a formal complaint via their website. Still, no response after more than 48 hours.
I am currently in the process of pursuing further action firstly via the motor ombudsman, and if necessary, pursue through legal routes through the Simple Procedure/Small Claims court process for false advertisement and for misleading the customer.
For those shopping for a car, avoid Evans Halshaw at all costs. Their employees are morally inept and as a company they adopt questionable sales tactics.

Réponse de Evans Halshaw - Ford East Kilbride
Steve was excellent in getting my first car, great service

Réponse de Evans Halshaw - Ford East Kilbride
very helpful, effortless transaction, and i found the perfect car

Réponse de Evans Halshaw - Ford East Kilbride

Réponse de Evans Halshaw - Ford East Kilbride
Great service from Gary very helpful and talked us through everything thank you

Réponse de Evans Halshaw - Ford East Kilbride
Fantastic service from Connor Searle at the East Kilbride branch. Nothing was too much trouble and he couldn’t have done enough for us. Will definitely purchase my next car here.

Réponse de Evans Halshaw - Ford East Kilbride
Great staff, Quality communication and worry free sale. Would highly recommend this garage.

Réponse de Evans Halshaw - Ford East Kilbride
Very professional staff very friendly and helpful

Réponse de Evans Halshaw - Ford East Kilbride
Steve was fantastic very helpful and explained everything easily to us great customer service

Réponse de Evans Halshaw - Ford East Kilbride

Réponse de Evans Halshaw - Ford East Kilbride
Hi i would just like to say a big thankyou to Gary Kerr for his invalueable advice and takkng care of my old car and the smooth purchase of the car i wanted if you want a car give him a call

Réponse de Evans Halshaw - Ford East Kilbride
Excellent customer service from start to finish. Steve was very thorough & informative. He made buying a new car a breeze, stress and hassle free. Cannot recommend him highly enough. Thanks again

Réponse de Evans Halshaw - Ford East Kilbride
Quick and hassle free purchase and trade in,I would recommend.

Réponse de Evans Halshaw - Ford East Kilbride

Réponse de Evans Halshaw - Ford East Kilbride
Great experience from Steve helping choose our new family car. Helped us from start to finish with everything which took away a lot of stress. 10/10

Réponse de Evans Halshaw - Ford East Kilbride
We received an excellent service from Steve, who patiently listened to and answered all our questions, then sourced a car for us. He also helped a family member get a better deal on another car. A very pleasant experience and no pressure put on us.
Thank you Steve,
Magi.

Réponse de Evans Halshaw - Ford East Kilbride
Outstanding service from Steve today. Will definitely be back and highly recommend you come along to see Steve for an upgrade!

Réponse de Evans Halshaw - Ford East Kilbride
Great sales experience with Steve, great customer service and great quality cars

Réponse de Evans Halshaw - Ford East Kilbride
Great customer service from Steve and Charles.

Réponse de Evans Halshaw - Ford East Kilbride
Sold my car to Steve with no hassle at all. Very friendly guy and more than helpful

Réponse de Evans Halshaw - Ford East Kilbride
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