Evans Halshaw - Kia Hull Avis 

423
TrustScore 4 sur 5

4,2

Priory Park, HU4 7DY Hull, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a wonderful experience at Kia Hull buying a new car Sportage Storm. Tony once again was extremely professional helpful and friendly. Sorting out the car quickly on the road for our holidays. Expla... Voir plus

Noté 5 sur 5 étoiles

Smooth and efficient process. Sophie was very helpful and explained the purchase of the vehicle in a clear and professional manner.Highly recommend dealing with this company.In fact I'd bought my prev... Voir plus

Noté 1 sur 5 étoiles

Poor communication with customers. I provided my phone number but was not contacted. The car was due to be ready at 1330 hours but was returned at 1545 after a lot of chasing on my part, my... Voir plus

Noté 5 sur 5 étoiles

Sophie was very professional to deal with and fully explained all I needed to know. I changed my mind about something and that didn't phase her. She understood and we continued with the purchase. Hig... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • Priory Park, HU4 7DY, Hull, England, Royaume-Uni

  • 01482 357590

4,2

Bien

TrustScore 4 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(423)

5 505 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service as expected

Great service as expected

26 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello William,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Good service

Good service, friendly staff and good communication.

22 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services

Noté 5 sur 5 étoiles

quick service

friendly staff - quick service. And told me way forward which is greatly appreciated.

22 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello Barbara,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 4 sur 5 étoiles

Service Visit…

Customer service was very good but the whole visit is made poor but the lack of space for vehicles on the site

12 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello Jobling,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great experience

Evans Halshaw - Kia Hull was a great place to buy a car from. From the minute I enquired, they were quick to get in touch without being too pushy, Brian recommended Ben to deal with my purchase and Ben was really helpful and understanding of my budget and I didn't feel pressured into going over budget or getting the added extras. I came away with my dream car that was within in budget and what I have been looking for for the past 3 months. Very very happy customer.

12 janvier 2026
Avis spontané
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Réponse de Evans Halshaw - Kia Hull

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services

Noté 5 sur 5 étoiles

Excellent service

Quick and very helpful

9 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Service visit

I was offered an appointment to suit my needs in a short time for MOT. This was done early in the day which was appreciated as i couldn't leave the car all day. Shaun, Sumer and Sophie where all very helpful

8 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello Angela,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 3 sur 5 étoiles
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Réponse de Evans Halshaw - Kia Hull

Hello Susan,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

great service

great service

5 janvier 2026
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Réponse de Evans Halshaw - Kia Hull

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great on time 1st service received from…

Great on time 1st service received from Hull Priory Park. Great involvement in my cars health and a lovely clean at the end. Lovely staff working in a temporary portakabin, nice experience

8 décembre 2025
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Réponse de Evans Halshaw - Kia Hull

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Kia Hull Customer Services

Noté 1 sur 5 étoiles

AVOID AVOID AVOID

AVOID AVOID AVOID
Rude staff with clearly no wants to sell a car!!
Arrogant rude and apparently too busy to help a genuine buyer.

6 novembre 2025
Avis spontané
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Réponse de Evans Halshaw - Kia Hull

Dear Chantelle,

Thank you for taking the time to rate the experience you have had with Evans Halshaw Kia Hull. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Kia Hull Customer Services

Noté 5 sur 5 étoiles

Quick response

Quick response to booking car in for repair, work done as needed.

19 novembre 2025
Avis spontané
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Réponse de Evans Halshaw - Kia Hull

Hello Alistair,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 2 sur 5 étoiles

Disappointed

Disappointed that, yet again, despite being told that the car had been washed it had clearly not been. May not seem a big thing but this is the second time I have been told specifically that it has been done.

17 novembre 2025
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Réponse de Evans Halshaw - Kia Hull

Good afternoon, Yvonne

Thanks for sharing your feedback on your experience with Evans Halshaw Kia Hull . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Kia Hull Customer Services

Noté 5 sur 5 étoiles

Attention to detail and thorough as expected

Attention to detail. Resolved a problem that had just happened with the windscreen washers (blocked on nsf) and left the car washed and valeted ready for collection. Thank you!

4 novembre 2025
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Réponse de Evans Halshaw - Kia Hull

Hello, Howard
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

Poor Service

I am writing to express my disappointment regarding my recent experience with your service department.

I received multiple calls and emails stating that my vehicle service was overdue. Although I questioned this, I was informed that it was indeed required, so I booked an appointment. I travelled from Selby to Hull and had to arrange and pay for cover at my business, only to be told upon arrival that the service was not actually due. This was both inconvenient and frustrating, and I did not feel that the apology I received adequately reflected the disruption caused.

While I was there, I was told that the team would complete the outstanding recalls to avoid a wasted trip. One of these recalls related to the climate control system, which had stopped working—a feature I regularly use. When I collected the vehicle, I was assured that this issue had been resolved. However, upon trying it the next morning, I found that the climate control was still not functioning.

I am extremely disappointed by the lack of accuracy and quality of service in this instance. My experience when purchasing the car was excellent, but since then the level of service has noticeably declined, leaving me very dissatisfied.

I would appreciate it if you could investigate this matter and advise how it will be rectified.

30 octobre 2025
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Réponse de Evans Halshaw - Kia Hull

Hello,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

All went as planned

All went as planned. Parking and access to site somewhat restrictive.

23 octobre 2025
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Réponse de Evans Halshaw - Kia Hull

Hi John,

We're glad all went according to plan.

We appreciate your feedback regarding the parking and access limitations.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Car washer jets were blocked

quick and efficient service, very pofessional

17 octobre 2025
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Réponse de Evans Halshaw - Kia Hull

Hi Shaun,

We appreciate you taking the time to share your positive feedback regarding our prompt and professional service.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Reece was amazing

Reece was amazing, helped me all the way, kept me up dating on everything, explained everything to me. Nothing was to much trouble, fantastic customer service.

8 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Kia Hull

Hi Alisa,

We're so glad to hear that you received such amazing support.

We appreciate you taking the time to leave us this positive feedback regarding the fantastic customer service you experienced from Reece.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Good job

Reece was amazing did everything so make sure we didn't have any problem and kept intouch

7 octobre 2025
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Réponse de Evans Halshaw - Kia Hull

Hi Natalie,

We appreciate you taking the time to review us!

I am very pleased to hear that Reece handled everything to your satisfaction.

Enjoy your day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

All was brilliant

29 septembre 2025
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Réponse de Evans Halshaw - Kia Hull

Hi Malcolm,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

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