Probably the worst experience I’ve had at a dealership. Waited in person from 9:30am till 3pm for an MOT and service, only to get the car back and find another error light on, then told that they can’... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Probably the worst experience I’ve had at a dealership. Waited in person from 9:30am till 3pm for an MOT and service, only to get the car back and find another error light on, then told that they can’... Voir plus
L'entreprise a répondu
From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... Voir plus
L'entreprise a répondu
Delta with by Toby King, his customer service was brilliant dealing with a few complications and trying to resolve everything making it run as smooth as possible. Gave me all options, explained it ver... Voir plus
L'entreprise a répondu
I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent cond... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Spitalgate Level, NG31 7UH, Grantham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just sold my car with William, absolutely fantastic service!

Réponse de Evans Halshaw - MG Grantham
Joe was very efficient in a selling a well maintained used car.

Réponse de Evans Halshaw - MG Grantham

Réponse de Evans Halshaw - MG Grantham
Bought a car from will and really helped me out with things I didn’t fully understand

Réponse de Evans Halshaw - MG Grantham
Very quick to sort my problem. Friendly advice and very professional. All members made time to ensure that my concerns were met. I would stongly recommend anyone in the Grantham area with a Ford to pay them a visit. I will certainly be back.

Réponse de Evans Halshaw - MG Grantham

Réponse de Evans Halshaw - MG Grantham
William gave me excellent and pleasant service.

Réponse de Evans Halshaw - MG Grantham
Went into Grantham branch to view a Ford Ecosport Joe helped us with questions and test drive. When this vehicle sold to another party Joe and Jack helped me find another Ecosport from a different branch. I purchased the vehicle a week later and cannot fault the service. Really pleased with the car. Thanks Joe Jack and Toby who dealt with the handover

Réponse de Evans Halshaw - MG Grantham
Visited Evans Halshaw in Grantham on 7th October to view a Volvo V40 with staff member Will. On arrival and viewing of the car, the condition of the bodywork did not replicate the photos on their website. The car was covered in several scratches of various depths to the paintwork, including an 8 inch scratch on the boot door. When explaining this, Will was quite dismissive of this, stating “used cars are likely to have scratches”. I’ve bought 2 previous used cars of similar ages and milage and had 1-2 minor scuffs to bodywork on one car and none on the other, so aware that this should not be normal when buying a 13K car. Will grabbed his manager and they inspected the car while I was sat in the showroom then asked me to point the scratches out to them, in which I found more scratches and a small dent to the paint on the drivers side door. They was not willing to negotiate on the price, given the extensive scratches however was willing to contribute a small fee towards me sorting the scratches out myself (likely hundreds of pounds of repair work to paint work). I decided not to go ahead with the purchase and was told that my reserve of £99 would be returned. 1 week later I rang Evans Halshaw and the refund hadn’t even been actioned yet.
Such a disappointing experience and a wasted journey. Didn’t seem to take pride in selling a quality car to a customer, however was happy to sell an excessively scratched car which did not reflect the images on their website. Maybe worth buffing the scratches out prior to accepting viewings or provide clearer images of your vehicles.

Réponse de Evans Halshaw - MG Grantham
William was amazing at helping me finding the right car. He had so much patience with everything I threw at him. Would highly recommend. Brilliant service all round and very professional.
Thank you
Daz

Réponse de Evans Halshaw - MG Grantham
Brought a car from William and he's a lovely person and knows what's he's doing great service

Réponse de Evans Halshaw - MG Grantham
Very professional sales service however....let down by preparation of the car for purchase. The car in question a 2022 plate was not cheap well in excess of £20k. On a test drive it was noted that the interior was in need of a total valet. We traded in two cars in immaculate condition and added a substantial amount of added cash to purchase the car. On collection it was noted the seats were still dirty, stained and marked. The car was whisked away for a quick rub over! However the seats still left a lot to be desired. Clearly a full steam clean valet had not been carried out which is extremely disappointing considering the price of the car. Cleaning the seats ourselves has improved the upholstery somewhat but will undoubtedly have to pay for a full professional valet ourselves.

Réponse de Evans Halshaw - MG Grantham

Réponse de Evans Halshaw - MG Grantham
Evans Halshaw in Grantham, did a great service from booking my car in for an MoT and service, picking the car up from my home. Whole experience was seamless.

Réponse de Evans Halshaw - MG Grantham
Friendly staff on both service and sales who explained everything clearly

Réponse de Evans Halshaw - MG Grantham
Great service today from alex and William.
Definitely recommend these guys !!

Réponse de Evans Halshaw - MG Grantham
5* highly professional & great service from William, from start to finish! Thank You!!

Réponse de Evans Halshaw - MG Grantham
Absolutely amazing service by Will and Andy. We purchased two vehicles and left with them the same day. Will went above and beyond to help us and everyone made us feel very welcome. Extremely recommended branch 5++++ stars!!!!! Thanks so much!!! Calah & Tony

Réponse de Evans Halshaw - MG Grantham
Peter was fantastic along with William on handover

Réponse de Evans Halshaw - MG Grantham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.