Evans Halshaw - MG Grantham Avis 

282
TrustScore 4.5 sur 5

4,6

Spitalgate Level, NG31 7UH Grantham, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Probably the worst experience I’ve had at a dealership. Waited in person from 9:30am till 3pm for an MOT and service, only to get the car back and find another error light on, then told that they can’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delta with by Toby King, his customer service was brilliant dealing with a few complications and trying to resolve everything making it run as smooth as possible. Gave me all options, explained it ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent cond... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • Spitalgate Level, NG31 7UH, Grantham, Royaume-Uni

  • 01476 565195

4,6

Excellent

TrustScore 4.5 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(282)

5 575 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just sold my car with William

Just sold my car with William, absolutely fantastic service!

9 décembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Adam.

William will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Joe was very efficient in a selling a…

Joe was very efficient in a selling a well maintained used car.

7 décembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Paul,

Thank you for giving Joe such a great review!


It really means a lot to us.
Thanks again!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Bought a car from Will

Bought a car from Will, love the car. Top man

5 décembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi,

A big thank you for leaving a 5* review for Will.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Bought a car from will and really…

Bought a car from will and really helped me out with things I didn’t fully understand

5 décembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hello Ben,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Super quick to sort my problem.

Very quick to sort my problem. Friendly advice and very professional. All members made time to ensure that my concerns were met. I would stongly recommend anyone in the Grantham area with a Ford to pay them a visit. I will certainly be back.

23 novembre 2023
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Réponse de Evans Halshaw - MG Grantham

Hi,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Fitted me in last minute

Fitted me in last minute, fantastic service as always

29 novembre 2023
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Réponse de Evans Halshaw - MG Grantham

Hi Al,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Good job by Toby.

21 novembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Andrew,

A big thank you for leaving a 5* review for Toby.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

William gave me excellent and pleasant…

William gave me excellent and pleasant service.

17 novembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Michael,

William will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Went into Grantham branch to view a…

Went into Grantham branch to view a Ford Ecosport Joe helped us with questions and test drive. When this vehicle sold to another party Joe and Jack helped me find another Ecosport from a different branch. I purchased the vehicle a week later and cannot fault the service. Really pleased with the car. Thanks Joe Jack and Toby who dealt with the handover

20 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Andy,

I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future,
Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Visited Evans Halshaw in Grantham on…

Visited Evans Halshaw in Grantham on 7th October to view a Volvo V40 with staff member Will. On arrival and viewing of the car, the condition of the bodywork did not replicate the photos on their website. The car was covered in several scratches of various depths to the paintwork, including an 8 inch scratch on the boot door. When explaining this, Will was quite dismissive of this, stating “used cars are likely to have scratches”. I’ve bought 2 previous used cars of similar ages and milage and had 1-2 minor scuffs to bodywork on one car and none on the other, so aware that this should not be normal when buying a 13K car. Will grabbed his manager and they inspected the car while I was sat in the showroom then asked me to point the scratches out to them, in which I found more scratches and a small dent to the paint on the drivers side door. They was not willing to negotiate on the price, given the extensive scratches however was willing to contribute a small fee towards me sorting the scratches out myself (likely hundreds of pounds of repair work to paint work). I decided not to go ahead with the purchase and was told that my reserve of £99 would be returned. 1 week later I rang Evans Halshaw and the refund hadn’t even been actioned yet.

Such a disappointing experience and a wasted journey. Didn’t seem to take pride in selling a quality car to a customer, however was happy to sell an excessively scratched car which did not reflect the images on their website. Maybe worth buffing the scratches out prior to accepting viewings or provide clearer images of your vehicles.

7 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Craig,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

William was amazing at helping g me…

William was amazing at helping me finding the right car. He had so much patience with everything I threw at him. Would highly recommend. Brilliant service all round and very professional.
Thank you
Daz

6 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham


Hi Daz,

Thank you for taking the time to leave a positive rating.

It's great to hear such positive feedback and we will ensure that this is shared with William. We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Brought a car from William and he's a…

Brought a car from William and he's a lovely person and knows what's he's doing great service

6 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Hayley,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

Very professional sales service…

Very professional sales service however....let down by preparation of the car for purchase. The car in question a 2022 plate was not cheap well in excess of £20k. On a test drive it was noted that the interior was in need of a total valet. We traded in two cars in immaculate condition and added a substantial amount of added cash to purchase the car. On collection it was noted the seats were still dirty, stained and marked. The car was whisked away for a quick rub over! However the seats still left a lot to be desired. Clearly a full steam clean valet had not been carried out which is extremely disappointing considering the price of the car. Cleaning the seats ourselves has improved the upholstery somewhat but will undoubtedly have to pay for a full professional valet ourselves.

2 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hello,

Thank you for your review.

We are sorry to hear that you were disappointed with the presentation of your vehicle. We appreciate your frustration with this and we apologise that it wasn't up to standard.

We will ensure that your feedback is shared with the management team so they are aware.

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

See previous comments re Service…

See previous comments re Service Reception.

27 septembre 2023
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Réponse de Evans Halshaw - MG Grantham

Hi,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Evans Halshaw in Grantham

Evans Halshaw in Grantham, did a great service from booking my car in for an MoT and service, picking the car up from my home. Whole experience was seamless.

25 septembre 2023
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Réponse de Evans Halshaw - MG Grantham

Hello Stephen,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Friendly staff on both service and…

Friendly staff on both service and sales who explained everything clearly

25 septembre 2023
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Réponse de Evans Halshaw - MG Grantham

Hello Mr Law,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service today from alex and…

Great service today from alex and William.
Definitely recommend these guys !!

15 septembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Nick,

Thanks so much for the review!
Alex, William and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

5* highly professional & great service…

5* highly professional & great service from William, from start to finish! Thank You!!

4 septembre 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Tracy,

Thank you very much for leaving a 5* review.

William will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Absolutely amazing service by Will and…

Absolutely amazing service by Will and Andy. We purchased two vehicles and left with them the same day. Will went above and beyond to help us and everyone made us feel very welcome. Extremely recommended branch 5++++ stars!!!!! Thanks so much!!! Calah & Tony

28 août 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Calah,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Will and Andy.

We hope to be of service to you again!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Peter was fantastic along with William…

Peter was fantastic along with William on handover

12 août 2023
Avis spontané
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Réponse de Evans Halshaw - MG Grantham

Hi Alfie,

Thank you so much for leaving us this great review for Peter and William.

Have a lovely day!
Evans Halshaw Customer Services

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