I can’t recommend Emma in the Servicing Department highly enough! Her customer service is absolutely outstanding. She is always so friendly, chatty and approachable, and genuinely goes abo... Voir plus
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I can’t recommend Emma in the Servicing Department highly enough! Her customer service is absolutely outstanding. She is always so friendly, chatty and approachable, and genuinely goes abo... Voir plus
L'entreprise a répondu
We were in to buy a used car, we met the sales person and Ross and he was extremely helpful. Letting us know different options. It’s nice to have the manager come out and make himself known.
L'entreprise a répondu
Reception staff very friendly and helpful. Full health check carried out which I wasn’t expecting as van was recalled for a timing belt/chain issue. Very impressed with level of service.
L'entreprise a répondu
Absolute joke of a company. Almost six months since we bought a ten thousand pounds car cash and its still not fixed. Customer service is virtually non existent. "We will call you back" has only happ... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Laurieston Road, Grangemouth, FK3 8XX, Falkirk, Royaume-Uni
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Very good service, kept me informed and helped when I required it.

Réponse de Evans Halshaw - Vauxhall Falkirk
Easy to arrange service & MOT and all work carried out to a high standard. Very pleased the way Falkirk branch kept me informed throughout the day and all staff were very pleasant and helpful.

Réponse de Evans Halshaw - Vauxhall Falkirk
All areas of service in my recent visit was to a high standard.
I was kept informed of the progress of my vehicle and I was update of any discoveries or required work needing carried out.
Service was quick and completed in the time stated.
Thanks again.
Stephen

Réponse de Evans Halshaw - Vauxhall Falkirk
Went out of there way to help
By uplifting my car & returning it

Réponse de Evans Halshaw - Vauxhall Falkirk
5 Star experience from Kerry this is my 4 th car from him really helpful patient and knowledgeable thank you again

Réponse de Evans Halshaw - Vauxhall Falkirk
Dealing with the used car team was a very easy and stress free experience thanks very much will definitely be back new car is great!!!

Réponse de Evans Halshaw - Vauxhall Falkirk
I bought a car that had a fault they were helpful but the fault developed the second day of ownership. I took it back they wanted to repair it they changed battery but it hasn't fixed the fault it still comes on.

Réponse de Evans Halshaw - Vauxhall Falkirk
Car was in for service needed some work which got carried out in good time I didn’t mind as I had a courtesy car whilst I waited thanks again

Réponse de Evans Halshaw - Vauxhall Falkirk
Great service again from Daniel when choosing my new car. See you again in 3 years time!!!!!!!

Réponse de Evans Halshaw - Vauxhall Falkirk
Finding myself in urgent need of a new (used) car one Saturday in April I went to Evan Halshaw Falkirk. I had seen the car on Auto trader and wanted to test drive it. Dealing with Kerry the salesman made the whole experience stress free and straight forward. I wanted to buy the car and have it delivered on the Monday. Kerry made this possible and with the help of Andy my car was delivered, as promised, on Monday 15 April at lunchtime.
This is my second car from Evan Halshaw but first time at the Falkirk branch. I would recommend this garage.

Réponse de Evans Halshaw - Vauxhall Falkirk
We have been using Evans Halshaw for years when we need a new car. Top class service anytime.
My latest car's engine warning light came on after 3 weeks while on a journey from down South. One call to Evans Halshaw and the car was booked in within a few days to have it investigated. Courtesy car was waiting for me when I dropped it off and my own car was ready by lunchtime in time for me to go to work. Technicians video was sent to my mobile highlighting all was good and the software update had been carried out.
Outstanding service as always.

Réponse de Evans Halshaw - Vauxhall Falkirk
Bought a car from their Falkirk branch had loads off issues over now 6 months on the car is still faulty and no help from them they now blank me they sold me a service for £100 and a can’t use it and asking for money back refused was told car had a full service and MOT it never hsd
After getting response from Evans Halshaw that was lies management have never helped they blank you and have been very aggressive over the issues and NEVER offered to make things right

Réponse de Evans Halshaw - Vauxhall Falkirk
I have used the Falkirk branch for a couple of years now for my services on my insignia. Excellent customer service through out with a follow up courtesy call to make sure I'm happy with the work carried out. I'm very happy with the service I receive. Thank you Falkirk branch.

Réponse de Evans Halshaw - Vauxhall Falkirk

Réponse de Evans Halshaw - Vauxhall Falkirk
Delighted with the service received over a 3 day period buying a car from here Kerry was a honest and very helpful salesman...would definitely recommend him and also Robert for helping with the the finance side of deal..guys were fab 👌 x

Réponse de Evans Halshaw - Vauxhall Falkirk
Staff are very pleasant, and couldn’t do enough to help and answer all the questions I had. Go out their way if they aren’t sure to find the right answer. Very satisfied.

Réponse de Evans Halshaw - Vauxhall Falkirk
Helped me out of a tight spot by squeezing in an MOT booking at very short notice..... called at 1545 and MOT arranged for next day, can't ask for any better than that! Continuation of good service I've experienced in the past, definitely on my shortlist when new car time comes around again. Thank you Evans Halshaw 😊

Réponse de Evans Halshaw - Vauxhall Falkirk
Evans Halshaw - Vauxhall Falkirk
The selling Team of both Kenny and Bill were really helpful and went out of there way to assist me with buying a used Vauxhall Astra. The deal was sorted in an efficient manor, customer service was brilliant from the point of the test drive, Discussing financial deal options, warranty packages and the handover of the car, allowing me another test drive and going through all the cars gadgets prior to me driving away with my car. The car was in immaculate condition and had been well valeted.
I would defiantly recommend Evans Halshaw - Vauxhall Falkirk to my friends and family if they were purchasing a new or used car.

Réponse de Evans Halshaw - Vauxhall Falkirk
Wonderful service from Evans halshaw Grange mouth. Very efficient.

Réponse de Evans Halshaw - Vauxhall Falkirk
Grangemouth , Absolute shambles was left waiting for 15mins then shunted round to the parts department who were less than helpfull , even suggested I try a competitor

Réponse de Evans Halshaw - Vauxhall Falkirk
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