Evans Halshaw - Vauxhall Kilmarnock Avis 

332
TrustScore 4.5 sur 5

4,5

1 Victoria East Road, KA1 3XJ Kilmarnock, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant expereince today at Evan Halshaw, Kilmarnock. Gary was fantastic, really knowledgeable and helpful when buying a car. Highly recommend. Will be back!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

My car was booked in for 8am for a service. My car did not move from the parking space until 8.35am. As I was waiting in your reception area for service to be completed I had to wait over 30 minutes... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • 1 Victoria East Road, KA1 3XJ, Kilmarnock, Royaume-Uni

  • 01563 575500

4,5

Excellent

TrustScore 4.5 sur 5

332 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(332)

5 614 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fixed car quickly under warranty…

Bought a car from here a couple years ago, with no major issues at all. Just recently I experience a slight mechanical fault, luckily I had the warranty that Evans Halshaw provide, who were then able to take the car in and fix it with no questions asked!! Very quickly too! The staff here and technicians are always willing to help you the best they can!

11 septembre 2024
Avis spontané
Logo de Evans Halshaw - Vauxhall Kilmarnock

Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Matt,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Staff at reception were really professional

The service staff were really helpful and got everything sorted out for what I needed when I took my car in to be looked at regarding the repair that was being done to my vehicle.I didn’t come in to contact with the technicians but my car was seen to in the time scale that suited me

16 octobre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Peter,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you found our service staff to be helpful and that they were able to get everything sorted out for you.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Bought a car on Sun and picked it up on…

Bought a car on Sun and picked it up on Sat. Very good and reliable service. I recommend using Evans Halshaw to anyone who is looking to buy a second hand car. The sales executive Shaun Black took his time and came across very professional. There was no pressure sales and it felt very comfortable dealing with him. Although, he did like Blueberry muffins which was a must on our car collection day. 😂👍👍. I would definitely feel comfortable buying another used car when the time comes.

13 octobre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Chris,

Thank you for your kind words, we are so pleased to hear that you had a positive experience with Shaun.

We strive to provide our customers with the best possible service and we are delighted to hear that you found our team to be friendly, knowledgeable and helpful.

Thank you for your recommendation and we look forward to seeing you again.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

I booked the collect and delivery…

I booked the collect and delivery service for my motability car's 1st service. It was collected early morning and returned early afternoon. They sent me a link so I could see what was happening with my car. Overall a tremendous experience.

24 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hello Robert,

Thank you for your kind words!

We're delighted to hear you had such a positive experience with our collect and delivery service.

We're glad you found the updates helpful.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent Customer Service and advice

Excellent service from Evans Halshaw Kilmarnock. My electric car was in for its 2 year service. Customer Service received was excellent with the man taking plenty of time to fully explain what would be done and what the costs were likely to be.
When the diagnostic was being done I received a video showing me what work was being suggested and why by the mechanic and allowed me to get a full understanding.
Have dealt with other companies over the past few years and the level of service was not to this standard. Will definitely use again.

23 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Pauline,

Thank you for your kind review. We are delighted to hear that you were impressed with the service you received at our Kilmarnock dealership.

We are committed to providing our customers with the highest level of service and we are glad that you found our team to be helpful and informative. We appreciate your feedback and will share it with our team.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Brilliant service....van broke down…

Brilliant service....van broke down phoned got it straight away parts ordered got a slot van fixed.....back to work......thank you

18 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Thomas,

We're so glad to hear that you had a positive experience.

We appreciate your business and are committed to providing excellent service.
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

Staff extremely helpful and pleasant

Staff extremely helpful and pleasant. Good to get the video of the vehicle's health. My only minor complaint was the length of wait for the MOT to be completed

18 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi,

Thank you for your feedback.

We're glad you found the staff helpful and appreciated the vehicle health video.

We'll take your comment about the MOT wait time into consideration.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great Service!

Excellent service. Car was picked up from my work for its MOT, then delivered back to my work after MOT was completed. No disruption for me, which was great! I was kept up to date on everything that was happening and the ladies who were picking up and dropping off the car were brilliant. Thank you for a stress free experience!

17 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hello Anne,

Thank you for your kind words and for taking the time to share your positive experience.

We are thrilled to hear that you found our service to be excellent and that we were able to provide you with a stress-free experience.

Evans Halshaw Customer Services

Noté 2 sur 5 étoiles

Poor online service

I have purchased my last 3 cars from Evans Halshaw will not be back customer service very poor.
lack of communication and very poor online booking system allowing you to book slots when department is actually closed.
I was also given wrong and inaccurate information and left hanging around for 2 hours to be honest gave 2 stars because last 3 cars have been fine or it would have been 1 star

16 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hello Gordon,

We understand your frustration with your recent experience.

We value your feedback and will use it to improve our customer service and online booking system.

We appreciate your past business and hope to have the opportunity to serve you better in the future.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Amazing service from start to finish…

Amazing service from start to finish when I had my car for a recent service.

9 septembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Louise,

Thank you for your kind words!

We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

First year service for my car

First year service for my car, excellent communication prior to my appointment with reminders and advice on what I required. Very helpful when I requested a courtesy vehicle as my wife disabled.
Provided with video of service highlighting the checks carried out on vehicle.
Overall all staff very friendly and extremely helpful

5 septembre 2024
Avis spontané
Logo de Evans Halshaw - Vauxhall Kilmarnock

Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Stephen,

We appreciate your kind words and are delighted to hear you had a positive experience.

We strive to provide excellent customer service and are happy to know our team met your expectations.

Thank you for choosing Vauxhall Kilmarnock.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Annual Service and MOT

Great car service from the team as always. Good communication

4 septembre 2024
Avis spontané
Logo de Evans Halshaw - Vauxhall Kilmarnock

Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service and staff

29 août 2024
Avis spontané
Logo de Evans Halshaw - Vauxhall Kilmarnock

Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi James,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Annual Service yesterday

Annual Service yesterday! Excellent communication & helpful staff as always since I bought the car. Car collection is especially appreciated.Thank you.

21 août 2024
Avis spontané
Logo de Evans Halshaw - Vauxhall Kilmarnock

Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent service and are glad you found our staff helpful and our car collection convenient.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Bought a car from the York branch

Bought a car from the York branch. When it came it had an issue with front and rear brakes. Long story short, brake pads and discs on the front and rear got replaced at Evan Halshaw York branch. There's was no questions asked by them and the staff which I dealt with at the York and Kilmarnock branch were excellent. I'd definitely buy a car from Evan Halshaw again.

9 juillet 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Davie,

Thank you for your kind review and for sharing your positive experience.

We're glad to hear that you were happy with the service you received at both our York and Kilmarnock branches.

We appreciate your feedback and are committed to providing excellent customer service.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service

Great service, friendly and helpful video, customer service with the pick up and drop off service outstanding very cheerful and friendly driver.

8 juillet 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hello Brian,

Thank you for your kind words!

We're so glad you had a positive experience with our service.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great experience

Great experience, very friendly and accommodating

6 juillet 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Lorna,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Booked car in for service

Booked car in for service, everything went smoothly great service and very helpful staff. Picked car up later washed and hovered. Well done everyone

28 juin 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Ian,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Chevrolet Recall

Arrived this morning at 8.20am. Staff very efficient and pleasant. Replacement part sorted plus a complementary wash and vacuum.
Waiting area very pleasant with TV and Coffee.
Home by 10am. Brilliant

24 juin 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Margaret,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great customer service from start to…

Great customer service from start to finish they did a fantastic job on my combo van today and was also cleaned and vacuumed as well👍

21 juin 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Kilmarnock

Hi Roy,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

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