Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our Harcostar water butt, bought last June, had developed a leak during the winter, but we were delighted to find that there's a 5 year guarantee on them; two days later the replacement has arrived. M... Voir plus

Noté 4 sur 5 étoiles

Good prices for water butts and prompt customer service when an issue arose. But their courier provider could do better. We’ve ordered water butts from EverGreener three times over the last few years... Voir plus

Noté 5 sur 5 étoiles

Looking to buy a waterbutt and had been on several web sites before coming across Evergreener. Was unsure of exactly what I needed so rang and spoke to Emily. Emily was more than helpful in answering... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Money taken for waterbutt kit, but still no goods received weeks later. I repeatedly phoned and emailed, but absolutely no response. I cannot really recommend their online service, nor customer ser... Voir plus

À propos de l'entreprise

  1. Fournisseur de citernes d'eau de pluie
  2. Jardinerie

Écrit par l'entreprise

For more than 20 years, EvenGreener has supplied home and gardening products throughout the UK. Our range is curated to give customers options on water saving, composting, food waste recycling and generally make the house and garden a better place to be!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Product as described.

9 septembre 2024
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Réponse de EvenGreener

Thank you for your feedback!!

Noté 4 sur 5 étoiles

Customer service team

Your customer service team responded very quickly to a complaint regarding the local courier

15 septembre 2024
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Réponse de EvenGreener

Thank you for your feedback!

Noté 3 sur 5 étoiles

Damaged Goods

The composter is lovely (although it proved fairly difficult to assemble). The problem I had with my order, was with the sieve that I had purchased at the same time. It arrived damaged and un-useable. Despite trying to return it however, and have it replaced,

26 septembre 2024
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Réponse de EvenGreener

Thank you for your feedback. I apologise about the sieve. I will arrange for another to be sent out for you.

Noté 5 sur 5 étoiles

Great water butts

Great water butts. VG quality, ordering and delivery very straightforward.

14 septembre 2024
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Réponse de EvenGreener

Thank you for your feedback

Noté 5 sur 5 étoiles

First choice for 100 litre water butt

Excellent product. Well moulded and includes all you need either to couple it to an existing water butt or connect it to a downpipe. All we need now is a little rain!

5 août 2024
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Réponse de EvenGreener

Thank you for your feedback

Noté 5 sur 5 étoiles

Cannot fault

Quick, well packaged delivery and goods as described. Cannot fault the service, many thanks.

24 juillet 2024
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Réponse de EvenGreener

Thanks for your feedback!

Noté 3 sur 5 étoiles

Good recovery from first delivery problem

First delivery was damaged in transit due to inadequate packaging for the rigours of DPD delivery. Excellent recovery with next day re-dispatch and well packaged second time around. Happy to recommend for customer service.

31 juillet 2024
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Réponse de EvenGreener

Thanks for the review! I'm glad we managed to resolve this for you and apologise for the damage to the first delivery

Noté 5 sur 5 étoiles

Harcostar water butts

The two Harcostar water butts I ordered were delivered promptly, well packaged and exactly as ordered with all the linking hoses present.
They are to replace two butts - exactly the same - which have lasted nearly thirty years.
They will outlast me!

30 juillet 2024
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Réponse de EvenGreener

Thank you for the Review. Glad to hear you are happy with your water butts!!

Noté 5 sur 5 étoiles

Great products

Great products, good price compared to other suppliers and speedy efficient delivery.

25 juillet 2024
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Réponse de EvenGreener

Thank you for your review!

Noté 4 sur 5 étoiles

A great range of products

A great range of products and good delivery.
I have bought quite a lot from this company over many years and never had any problems. The only thing which stops me giving a 5 star rating is the cost - their prices have increased dramatically over the years, but that said, they are in line with other suppliers.

19 juillet 2024
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Réponse de EvenGreener

Thank you for the review and feedback.

Noté 3 sur 5 étoiles

water butts

Quickly delivery of two water butts. Water butts will do the job but were scuffed and one had water in it. Also no washers on one of the taps. To be fair I did not contact the company about the issues so don't know how they would have responded. The butts
were cheap enough so I used a washer from something else. It was too much bother to arrange for them to be sent back as they are serviceable

31 juillet 2024
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Réponse de EvenGreener

Thank you for your feedback. Sorry to hear that there were parts missing and this arrived scuffed. If you need us to look into this all we will be more than happy to. Just to confirm the water butts have a 5 year guarantee so if you do have any issues with them please do let us know.

Noté 1 sur 5 étoiles

Con artists

Bought a composter base. They said 3-14 days for delivery. It's been 16 days and not only has it not turned up but it hasn't even been shipped. Messaged them twice now and have been ignored both times. Con site.

15 juillet 2024
Avis spontané
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Réponse de EvenGreener

Thank you for your feedback. I apologise this order was not delivered to you. I can see a full refund has been raised for you and investigation raised with the warehouse for this failing.

I apologise for the service received on this occasion.

Noté 1 sur 5 étoiles

I have spent last two weeks trying to to…

I have spent last two weeks since before 01/07/24 trying to contact this firm without success. They do not reply to the phone calls, left messages or emails. I can only assume they have gone bust or they don’t want any orders.

11 juillet 2024
Avis spontané
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Réponse de EvenGreener

Thank you for your feedback. I apologise that you were unable to contact us. Having looked at our records it looks like your query was resolved. If not please do contact us at customer.care@evengreener.com so we can get this resolved for you.

Noté 1 sur 5 étoiles

Missing products

I ordered 3 products on the 19 June, but only 1 arrived. Still waiting for my missing goods :(

I chased up the company and was told that a ‘system error’ had caused an issue at the warehouse, but that they would ‘rectify’ the situation.

Unfortunately that message was sent to me on the 24th june - 8 days ago. Since then I’ve heard nothing, and the company are now failing to answer calls & emails.

19 juin 2024
Avis spontané
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Réponse de EvenGreener

I apologise that your order was not delivered when expected. Having looked into this it looks like this issue has been resolved but if still need assistance please do contact as at customer.care@evengreener.com

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