Everlast Gyms - Macclesfield Avis 9

Excellent gym, everything is clean and tidy. I wish in the future if you add a dedicated lateral raises machine.

Unfortunately my partner and I have cancelled our memberships following an incident that made us feel unsafe and unwelcome at this gym.

My partner and I were using the gym when we had been waiting several minutes to use the lat pulldown machine. When the previous user finished and left, I sat down and began my exercise. At that point, another gym member approached us in a rude and aggressive manner, claiming he had also been waiting and should be allowed to use the machine before me.

I attempted to de-escalate the situation by suggesting we alternate sets, which he refused, stating he would rather wait. I agreed to this. However, he continued to stand next to us, repeatedly complaining and harassing us about not using the machine first. As his behaviour became increasingly irate, I asked him to leave us alone, as I considered the matter closed.

A staff member then intervened. Unfortunately, rather than defusing the situation, he escalated it significantly. He behaved in an aggressive and intimidating manner, getting very close to me and telling me I needed to be more courteous. He also made vague remarks suggesting that “things could go further,” which I felt were threatening. When I attempted to explain what had happened, he interrupted me and stated he did not need to hear my side, claiming he had overheard the entire exchange. He then made a confusing and inappropriate comment that “your girlfriend has been looking at me.”

What was particularly concerning is that the staff member focused solely on me, did not address the other gym member’s aggressive behaviour at all, and sided with him completely without properly assessing the situation. Feeling unsafe and outnumbered, I reluctantly agreed with the staff member in order to end the confrontation.

Immediately after the incident, my partner and I observed the same staff member enter the yoga studio, remove his shirt, and flex in the mirror with the door open, which we found unprofessional and unsettling.

As a result of this experience, we felt unsafe and unwelcome in the gym and made the decision to cancel our memberships. When I requested cancellation at reception, the same staff member told me that I did not understand “standard gym etiquette.” I have been a regular user of multiple gyms across the UK for over ten years, making this comment both unnecessary and incorrect.

This experience fell far below what I would expect in terms of staff conduct and member safety, and I would not feel comfortable recommending this gym based on how the situation was handled.

The gym is a hairs breath for a major skin infection our worse.... in a word, it's filthy. Steam room is beyond dirty!!! Pool side is not much better. Some equipment has been broken for months on end. I would honestly pay more for a cleaner place to train. I go to this gym because it's within walking distance from my home. And I don't own a car.

The steam room is in bad shape the tiles have not been cleaned for a very long time you're more than likely to get infected with some form of bacteria

I would give this a 0 if that was possible. They are scamming bastards. The gym looks shit. It stinks. The pool has insects in it. They robbed my money after telling them multiple times I would like to cancel my membership.

This is a great gym. Since the upgrade the equipment is plentyful, varied and well set out. The staff are helpful and friendly. Only 4 stars as it can get busy at certain times and the classes are not as variable and available as before.

Great equipment with lots of variation good balance of loose weights and machines. My wife and daughter love the pool parking during the day can be a bit a problem but plenty of parking slightly further away

The staff are rude, and the gym stinks. Horrible gym. What do you expect tho it's full of drug addicts.

Best gym I’ve been in. As a member at the Carlisle everlast I am very envious of the facilities that the Macclesfield Gym has. Absolutely amazing, what an upgrade, clearly a lot of money spent on providing the best possible experience for the customers. Special mention to Harry one of your staff who has excellent customer service skills. Well done everlast Macclesfield I wish I lived closer!