Complex, not totally conforming, but honest and helpful
On their French website, I ordered 2 batteries, a few weeks ago. Long, long time to deliver; so long I have opened a litigation on Paypal. But I received information all the process long.
They requested more information on what I have ordered (?), what's my address, ... knowing that all these information are in their mail. In fact they received my payment without knowing what I have ordered. A lot of exchanges and when delivered, one battery was not exactly the good one (4400 mA/h instead of 5600). After two mails, they propose me to have 15 € refund.
3-star for their information and their honesty.








