I bought a laptop for my son in 2017 and received excellent service. A couple of years ago I enquired about the microsoft office 365 once off licence package and only got around to buying it now. Thr... Voir plus
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This company practices deception and blatantly false advertising. They will show an extended warranty on the listing or the fact that it includes additional components, only to claim after the fact... Voir plus
L'entreprise a répondu
Evetech must change their courier service provider. I'm lucky I got my order after buying a gaming laptop online. The driver needs to know who is recieving the package and verify delivery to... Voir plus
L'entreprise a répondu
Ordered and paid for a pricey headset - 2 days later was contacted to say they sold it to somebody else and have no stock but their websaite still shows in stock and available. In addition they r... Voir plus
À propos de l'entreprise
- Magasin d'informatique
- Magasin d'accessoires informatiques
- Ordinateur et accessoires
- Fabricant de matériel informatique
Écrit par l'entreprise
Evetech is one of South Africa's most awarded custom PC builders and a trusted destination for gamers, content creators, professionals and everyday tech lovers. What began as a two-man operation in Pretoria in 2007 has grown into a nationwide retailer that has built over 50,000 systems and partners directly with 100+ global brands. We specialise in custom gaming PCs, laptops, graphics cards, monitors, gaming chairs, components and accessories — sourced straight from manufacturers like Intel, NVIDIA, AMD, ASUS and Corsair. As an Intel Premium Provider and certified Microsoft Partner, we cut out the middlemen and rigorously test hardware in-house, so you get real performance at prices the market struggles to beat. Every build is assembled and tested by people who love this as much as you do. Our support team isn't a call-centre script — they're tech enthusiasts who offer honest pre-purchase advice, lifetime technical support and hassle-free returns. With extensive local stock, we dispatch same-day and deliver nationwide — from Johannesburg to George to Polokwane — with real-time tracking on every order. Prefer to shop in person? Visit our Centurion store, or use our AI PC Builder to spec your dream machine online. Beyond the store, we proudly sponsor local esports, donate hardware to schools and champion digital inclusivity across South Africa. You dream it, we build it — performance, delivered right.
Coordonnées de contact
Evetech, Limeroc Business Park Holland Road (R114, Knoppieslaagte Rd, Centurion, 0157, 0157, Centurion, Afrique du Sud
- 0107860044
- Sales@evetech.co.za
- www.evetech.co.za
2,7
Bas
44 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Worst After Sales
I bought a motherboard roughly a year ago. The board since gave up. With it still being under warranty I figured it would be a simple RMA exchange, yet they have offered me a inferior motherboard as a replacement that also does not come with a box or IO shield either.
DO NOT BUY!
Some of the worst after sales I have ever experienced
30 octobre 2023
Avis spontané
Avoid Evetech
Avoid Evetech guys. Just after your money nowadays. Pay little extra and use someone else.
Built a PC through them, it’s been in 2 times already. First time, their upgrade kit that they advertised and sold me was INCOMPATIBLE. PC still crashed when I got it back with new RAM. This time, even after specifically asking them to make sure it’s working. After driving all the way to collect, come home to a blue screen.
Have made like 6 trips to them in the last few months. Unacceptable.
23 juin 2023
Avis spontané
Absolutely terrible customer service
Absolutely terrible customer service. I have a vertagear chair that had the backrest frame break after about 2 years. It has a 10 year warrantee on the frame. The only reason I went with Evetech and that chair.
I contacted support and they said they would get in touch with vertagear and contact me with an update.
After 6 months I have not once received an update without having to constantly follow up with Evetech.
The issue is still unresolved and I have no faith that it will ever get replaced.
If you expect to have any sort of help from customer service.... shop elsewhere!
6 avril 2023
Avis spontané
Excellent support from Evetech - RMA
Had a PSU that malfunctioned after 4 years over a weekend. Since I bought from the Evetech online store during 2018, I was not sure if I still have a warranty but after checking the site, my PSU came with a 10 year warranty (Antec PSU). I made contact with Evetech via their online RMA procedure from their site during the following week and they sent me a quote the next business day for the collection of the faulty PSU, which I the paid within the next 2 days.
Having received the proof of payment for the collection via courier, they used Aramex couriers to collect the package containing the original packaging (box, cables and faulty PSU) within the next 2 days. Received another confirmation from them just before the weekend that they have received the device and were busy testing the unit and will let me know of their findings. After that weekend, they did get into contact with me and have included an in-store credit note to the amount that I originally paid for the PSU no new stock existed to replace the faulty PSU. They guided me again on how to submit the in-store credit note to one of their sales agents to generate a quote for a different PSU model for the difference of money from their credit note. They generated a final quote on a new PSU from my choosing and I paid the amount to their account after which they took about 3 days to deliver the new PSU to me which is now installed and working perfectly.
Excellent service that I received throughout this RMA process on a PSU with Evetech. It was my very first RMA using them and the whole process took little over two weeks to complete and I am quite happy and impressed with this company's after sales service and support. Keep up the good service!
18 mai 2022
Avis spontané
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