Fairview Windows Ltd Avis 

203
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Shout out to Cory the salesman who was lovely to deal with. I was kept updated by Wayne the project manager at all times and the fitters were great, efficient, competent and clean. I would have given... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to replace old French doors with more modern sliding doors. We’d used Fairview before and have always been impressed. Salesman called, great plan, agreed a price. Surveyor called double... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from start to finish, from first day of contact to the new fitted window , kept updated with what was happening and what date and time. quick fitting and no mess. Saving for a new door... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have had windows from Fairview for many years and would always go back to them based on their excellent after sales service. When we have had problems they are very quick to send an angineer out, n... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. Équipement et installation de conservatoire
  3. Fournisseur de portes
  4. Vitrier
  5. Fournisseur de fenêtres PVC
  6. Service d'installation des fenêtres

Écrit par l'entreprise

Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(203)

107 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Great quality, poor communication

The guys who undertook the work were brilliant, the office staff not so great at communicating.

Was going to use Fairview for a new door also they cant seem to email me a brochure so going elsewhere.

18 novembre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi, thank you for taking the time to leave your feedback.

We’re really pleased to hear you were happy with the quality of the work and the installation team — they take great pride in what they do. However, we’re genuinely sorry to hear that our communication from the office wasn’t up to the standard we aim for.

It looks like there’s been some miscommunication between our installation and sales teams regarding your brochure, and we apologise for the inconvenience this has caused.

If you’re happy for Martin to give you a call or pop out to show you the brochure in person, we can arrange this straight away. We’d really appreciate the chance to put things right and help you with the new door if you’ll allow us to.

Thank you again for your honest feedback — it helps us improve.

Noté 5 sur 5 étoiles

Excellent from start to finish

Communication is really good. Easy to get hold of customer service and they’re really helpful. Everyone is really knowledgable from the initial salesman who came out to give a quote to the fitter. Work was completed to a high standard, quicker than expected and everywhere was left clean and tidy. Overall I’m extremely happy with the work completed.

6 novembre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you so much for your fantastic review! ⭐️

We’re really glad to hear that everything was smooth from start to finish — from the first visit to the final clean-up. Communication and service are things we work hard on every day, so it’s great to know the team looked after you and the installation was completed to a high standard (and ahead of schedule!).

We truly appreciate you choosing Fairview Windows and we’re delighted that you’re extremely happy with the finished result.

If you ever need anything in the future, our team is always here to help.

Thanks again from all of us at Fairview Windows! 👏🏼😊

Noté 5 sur 5 étoiles

Very happy with the work and efficiency…

Very happy with the work and efficiency of the company and the service they supplied and would recommend them to anyone.

31 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi Peter,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you were happy with the work carried out and the efficiency of the service throughout. Recommendations mean everything to us, so we truly appreciate you saying you’d recommend Fairview to others.

Thanks again for choosing us.

Kind regards,
Chris & The Fairview Windows Team

Noté 5 sur 5 étoiles

Professional Installation

Great quality, good price, both installers Kev and Craig were professional and kept the place clean and tidy. Subcontacted scaffolders were also timely and professional. Third time I have used Fairview and would highly recommend.

22 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi Nick,

Thank you for taking the time to leave another fantastic review – and for choosing Fairview for the third time! That really means a lot to us.

Great to hear Kev and Craig looked after you once again and delivered a professional clean installation. We’ll make sure your feedback is passed on to them and also to the scaffold team.

We really appreciate your continued support and recommendation.

Kind regards,
Chris & The Fairview Windows Team

Noté 5 sur 5 étoiles

Everything ran smoothly

Everything ran smoothly, The installation team came on time each day, got on with work immediately ,work very efficiently and tidied up before leaving, we are very pleased with our new windows.I would definitely recommend Fairview.

14 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi Linda,

Thank you so much for your lovely 5 star review!

We’re really pleased to hear everything ran smoothly and that the installation team looked after you throughout the process. Making sure we arrive on time, work efficiently and leave your home clean and tidy is something we take real pride in – so it’s great to hear this came across.

We’re delighted you’re happy with your new windows and we really appreciate you recommending Fairview.

Thanks again for choosing us.

Kind regards,
Chris & the Fairview Windows Team

Noté 4 sur 5 étoiles

Mixed experience but happy with the final outcome

Our first impression of Fairview Windows was really good. After meeting their sales team twice, we decided to go ahead with them to remove an old conservatory base and replace our small French doors with larger bifolds.

The installation team were hardworking despite terrible weather conditions and initially we were pleased with the job. Unfortunately though, we noticed scratches on the glass after the job was completed. We raised this with the Installations Manager, but we were quite disappointed by his defensive and aggressive response. We also had to chase up the building regs sign-off over several months, which was really frustrating.

In the end we escalated our concerns to the Managing Director, Chris. He couldn’t have handled it better — he came out to meet us, listened carefully, understood exactly what had gone wrong, and personally made sure everything was put right. His communication and customer care were excellent, and we’re now finally able to enjoy our kitchen!

If it hadn’t been for the poor customer service received after installation, this could easily have been a 5-star review. That said, things can go wrong — what really matters is how they’re dealt with. Chris completely restored our faith in Fairview Windows, and we respect the way he took ownership and got everything sorted.

1 novembre 2024
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you so much for your honest and balanced feedback — we really appreciate you taking the time to share your experience.

While we’re genuinely sorry for the issues you faced along the way, we’re pleased that Chris was able to step in and ensure everything was resolved to your satisfaction. At Fairview, we take great pride in standing by our customers and putting things right when they don’t go as planned.

Your comments will be shared with our whole team as a reminder of how important good communication and care are at every stage of a project.

We’re delighted that you’re now enjoying your new bifolds and kitchen, and we truly appreciate you giving us the chance to make things right.

From all of us at Team Fairview, thank you again for your trust and understanding. 💙

Noté 5 sur 5 étoiles

This is the second door IV had,wouldn't…

This is the second door IV had,wouldn't go anywhere else due to how good the service is,the aftercare ,and the quality of the product and workmanship ,other companies may be cheaper on price but certainly can't match the standards .

29 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi Tracey,

Thank you so much for your amazing review!

We really appreciate you coming back to us again for your second door – repeat customers are the biggest compliment we can ever receive. It’s great to hear the service, aftercare and product quality has continued to meet your expectations.

We completely agree – there will always be cheaper options out there, but we take huge pride in offering industry-leading standards, workmanship and long-term value. Your feedback really reinforces that.

Thanks again for your continued trust and support.

Kind regards,
Chris & The Fairview Windows Team

Noté 5 sur 5 étoiles

Great and professional service.

9 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you for your kind words! ⭐
We really appreciate you taking the time to share your feedback and are delighted to hear you were happy with the service provided.

Thanks again for choosing Fairview Windows!
— Team Fairview Windows 💙

Noté 5 sur 5 étoiles

Great service from Fairview

Great service from Fairview. I have used them at least 5 times and wouldn’t go anywhere else.

6 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you so much for your continued support! 🙏
It really means a lot to know you’ve chosen Fairview multiple times and wouldn’t go anywhere else. We’re proud to have loyal customers like you who trust us time and again.

Thanks for always choosing Fairview Windows!
— Team Fairview Windows 💙

Noté 5 sur 5 étoiles

Brilliant

Came on time, pleasant workmen, clean and tidy, completed the job and left everything tidy.

13 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you for taking the time to leave us a review! 😊
We’re really glad to hear everything went smoothly — from the punctuality to the cleanliness of the team. It’s always great to know our fitters are leaving a positive impression and a tidy finish.

Thanks again for choosing Fairview Windows!
— Team Fairview Windows 💙

Noté 5 sur 5 étoiles

Excellent Job

The fitter arrived on time, got on with the job and was a tidy worker.

We are very pleased with the porch door and surround as it is very well made and stands out on the front of our bungalow.

15 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you so much for your kind feedback! 🌟
We’re really pleased to hear you’re happy with your new porch door and surround — it’s great to know it’s made such a difference to the look of your bungalow. We’ll also make sure to pass your comments on to the fitter, who will be delighted to hear them.

Thanks again for choosing Fairview Windows!
— Team Fairview Windows 💙

Noté 5 sur 5 étoiles

Fantastic service

Just wouldn’t buy from anyone else. Communication is great from start to finish. We chose a Rock Door which looks absolutely fantastic and we are very pleased with it. I wish I could remember the name of the young man who fitted it for us. He was polite, respected our home, a clean worker and made a fabulous job of fitting our new door and surrounding facade. We received a 10 year warranty and will eventually receive a Fensa certificate on completion. I recommend Fairview Windows to everyone who tells me they are thinking of replacement doors and windows. Thank you Fairview Windows Ltd from a very happy customer.

24 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Thank you so much for your lovely review and kind words! 🌟
We’re delighted that you’re so pleased with your new Rockdoor and the service from start to finish. It’s great to hear our fitter made such a positive impression — we’ll be sure to pass on your feedback to the team.

Your 10-year warranty and FENSA certificate will be with you shortly, and we really appreciate your continued recommendations to friends and family — it means a lot to all of us here at Fairview.

Thank you again for choosing us!
— Team Fairview Windows 💙

Noté 5 sur 5 étoiles

Great experience from beginning to end

Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the windows done so we will be going back to get some more ordered soon. The pricing was good, we did get various other quotes. The pay in 6 month option also helped when selecting this company over others. The fitters did an amazing job at keeping everything clean and tidy. We wouldn't hesitate to recommend Fairview Windows.

1 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi,

Thank you so much for your fantastic review! We’re really pleased to hear you had a great experience from start to finish and that you’re happy with your new windows and French doors.

I’ll make sure Martin, our surveyor, and the fitting team see your kind words—they’ll really appreciate the feedback. We work hard to offer quality products at fair prices, and it’s great to hear the flexible payment option helped make things easier for you too.

We’d be delighted to help you again when you’re ready for the next phase of your windows, and thank you for recommending us—it genuinely means a lot.

Thanks again for choosing Fairview Windows!

Best regards,
Chris O’Neil
Director – Fairview Windows

Noté 5 sur 5 étoiles

Great service/happy customer

Great service, this is our second time using Fairview, first for a bow window and this time for a front door. Steve was very helpful and replied to all of my emails, Neil who fitted the door did a fantastic job. Very pleased and would always use Fairview going forward.

24 septembre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi Melanie,

Thank you for taking the time to leave such a lovely review and for choosing Fairview again! We really appreciate your loyalty and it’s great to hear you’re happy with both your bow window and now your new front door.

We’ll make sure Steve and Neil see your comments—they’ll be delighted to hear your feedback. It means a lot to us that you would always choose Fairview going forward.

Thanks again for your support and recommendation!

Best regards,
Team Fairview

Noté 3 sur 5 étoiles

POOR CUSTOMER SERVICE

On approach Fairview was excellent, the sales team were great, quotations & surveying was as it should be. The workmanship was excellent & we had no problems with any of the skilled workmen that visited our property. The build started on 2nd June 2025 with excitement and was planned to take around 6-8 weeks. It then started to unfold sadly, there were delays with people taking time off delaying each stage. Smaller jobs took ages to conclude. The communications & updates were very poor. We had to push for updates & progress all the time, we sent an e-mail of complaint/frustration but received no reply from the company which was poor & unprofessional. The build finally completed 4 months later on 2nd October 2025.. We had windows fitted previously and everything was great, we had a new front door fitted which was excellent but the extension experience has not lived up to our expectations which is a shame given all the business & recommendations we have sent their way.

2 octobre 2025
Avis spontané
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Réponse de Fairview Windows Ltd

Hi Stephen,

Thank you for taking the time to share your feedback, and I want to start by offering my sincere apologies for the poor communication and delays you experienced during your extension project. This is not the level of service we aim to deliver at Fairview, and I completely understand your frustration—especially after having positive experiences with us in the past.

You are absolutely right to expect better, and I’m genuinely sorry that we fell short.

Over the past few months, we have faced unexpected challenges, including key members of our installation and project management teams being off long-term due to illness and one retirement. However, I want to be clear—while this may explain some of the delays, it is not an excuse for the lack of communication or for not responding to your email when you raised concerns. That should never have happened, and we take full responsibility for that.

We pride ourselves on being a family business built on reputation, loyalty, and trust, and I’m disappointed we didn’t deliver that standard throughout your build.

regards Fairview

Noté 5 sur 5 étoiles

Fairview did a great job from start to…

Fairview did a great job from start to finish replacing my very old front door.. would well recommend this company used on several occasions

16 septembre 2025
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Réponse de Fairview Windows Ltd

Thank you so much for your continued support and kind words! 😊
It’s always a pleasure working with you, and we’re delighted you’re happy with your new front door.
We really appreciate you choosing Fairview again — your loyalty means a lot to us! 💚

— The Fairview Windows Team

Noté 5 sur 5 étoiles

Recent installation of doors and windows

I have recently had new doors and windows fitted and the gentleman who carried out the work worked tirelessly to complete the work. Not only was the work completed efficiently and in the specified time all functions were explained. All in all I am very happy with the service I have received from this company and am looking forward to the other installation they are providing
Highly recommended

25 septembre 2025
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Réponse de Fairview Windows Ltd

Thank you so much for your lovely review! 🌟
We’re delighted to hear you’re so pleased with your new doors and windows, and that our installer took the time to make sure everything was just right for you.
We really appreciate your recommendation and look forward to completing your next installation soon! 💙

— The Fairview Windows Team

Noté 5 sur 5 étoiles

New front door

I am so pleased with my new front door! And I am very impressed with fairview windows as the company who fitted it. The ordering and survey was easy and straightforward. I have been kept informed at each stage and felt that at all times staff were efficient and professional. The fitting itself was superb. Neil did a wonderful job and I cannot praise him enough for his workmanship. I made the right decision to choose Fairview!

29 septembre 2025
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Réponse de Fairview Windows Ltd

Thank you so much, Michael! 🌟
We’re delighted to hear how happy you are with your new front door and the whole experience from start to finish.
It’s great to know Neil’s workmanship stood out — we’ll be sure to pass on your kind words to him.
We really appreciate you choosing Fairview Windows and your fantastic feedback! 💙

— The Fairview Windows Team

Noté 5 sur 5 étoiles

first class service !

From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway and would recommend Fairway to anyone, also the price was very competitive. Would not hesitate to use them again in future.
Thanks
Ms c maines

22 septembre 2025
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Réponse de Fairview Windows Ltd

Thank you, Christine! 💙
We’re so pleased to hear your experience with Fairview was first class from start to finish.
Tony and Craig will be delighted with your feedback — they take great pride in their work!
We truly appreciate your recommendation and look forward to helping you again in the future. 🙌

— The Fairview Windows Team

Noté 5 sur 5 étoiles

Fantastic team and customer service all…

Fantastic team and customer service all around, from the first enquiry to the finished product. This is our second project using Fairview. Our first time was a large extension to the garden with very beautiful glass panels and doors, complemented with 3 velux windows on the roof. Stellar job at a reasonable price. Took care of every detail, including building regs. Fast forward two years, we moved house and we now needed to replace all windows and roof of the conservatory. With the previous experience, we knew who to call and they did not disappoint. Fairview again did a fantastic job and we’re delighted with the result. We highly recommend them, and will definitely use them again.

17 août 2025
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Réponse de Fairview Windows Ltd

Thank you so much, Sandra! 🌟
It means a lot to hear such wonderful feedback from a returning customer. We’re thrilled that both projects — your extension and now your conservatory and windows — turned out just as you’d hoped.
The team always aims to deliver quality workmanship and great service, so your words really make it all worthwhile.
Thank you again for choosing Fairview — and for your amazing recommendation! 💙

— The Fairview Windows Team

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