Went into the Knaresborough store today and was served by a lovely lady called Sarah who couldn't have been more helpful (as was her manager but I didn't get his name) Thank you so much for a lovely... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Shockingly bad. Owing to their new computer system, my order was lost, found, booking date not booked, not available, rebooked for the original booking etc etc. The Customer Service lady was helpful... Voir plus
L'entreprise a répondu
I have spent a long time looking for a new bed for my daughter Ava……as soon as I walked into the Dream’s store in ALTRINCHAM I was greeted by the friendliest staff member whom I believe was called... Voir plus
Great experience from start to finish with the staff explaining all options of mattresses and frames to us. Would highly recommend
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin de lits
- Magasin de matelas
- Magasin de meubles de chambre à coucher
À propos de Feather & Black
Écrit par l'entreprise
Feather & Black commission and create timelessly designed bedroom furniture and premium mattresses.
We believe that beautiful furniture is an investment for lifetime pleasure, and that the best mattresses are handmade and filled with natural materials. In everything we do, we strive to do the right things for our customers, suppliers, team, and the planet. Our customers praise our quality, our designs, and our passionate team.
Through our parent company, Dreams, we offer free room of choice delivery, a 100 night comfort guarantee, and a choice of payment options.
We believe that beautiful furniture is an investment for lifetime pleasure, and that the best mattresses are handmade and filled with natural materials. In everything we do, we strive to do the right things for our customers, suppliers, team, and the planet. Our customers praise our quality, our designs, and our passionate team.
Through our parent company, Dreams, we offer free room of choice delivery, a 100 night comfort guarantee, and a choice of payment options.
Coordonnées de contact
3 for 2
4,3
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No problems at all
No problems at all. Bed frame fantastic quality, delivery on time definitely would recommend
3 février 2026
Mike was very friendly and helpful
Mike was very friendly and helpful. A pleasure to shop at Feather and Black.
13 février 2026
the bed is excellent and the delivery…
the bed is excellent and the delivery guys were very professional, could not fault them
28 janvier 2026
Completing the package
After my mum had purchased a bed at Dreams Dale took us to the Feather and Black section. What could have been a lengthy process after choosing a bed was made quick and efficient as Dale described the various colours and styles available. This was our first visit to F&B and it was very convenient to have it attached to Dreams so that the complete package for a bed could be purchased.
6 février 2026
Avis spontané
Great customer service on the phone
Great customer service on the phone, great bed, delivery rushed and damaged paintwork. Bed now been in use a couple of months and v well made and sturdy, screws that came with the bed were covered in grease and would have been good to have some warning on this as we tipped them out onto bedding fresh from packet and managed to stain new bedding as a result.
22 décembre 2025
The staff friendly and very…
The staff friendly and very knowledgeable about the mattresses.
2 février 2026
We enjoyed the service given by Alex…
We enjoyed the service given by Alex and Richard at your Bracknell store. We were impressed Alex remade the beds we messed up while trying the mattresses without being asked.
31 janvier 2026
Great service
Great service, great products. The two delivery/installation technicians (Ben and his colleague) were brilliant - Very professional, knowledgeable and helpful. Will recommend this company. Thank you!
7 janvier 2026
Cannot beat a feather and black…
Cannot beat a feather and black mattress in my opinion. As someone who has spinal and joint problems from an old RTA the level of comfort is unbeatable for the price. I have spent more on other branded mattresses that have left me unable to move. I have gone through four mattresses in as many years and spent so much money.
I loved the fact that feather and black actually honoured their own" price match" I ordered the items in store and was advised if the price went down before delivery they would refund the difference. They then went on sale and I rang customer services who honoured the refund.
16 septembre 2025
Very pleased with the quality and…
Very pleased with the quality and appearance of the bed. Delivery men very pleasant and helpful
Many thanks
24 janvier 2026
New mattress
The guy in the store seem to know the product and he was very helpful.
It was more money than what we expected to pay. But hopefully it will last the years.
Good experience.
11 janvier 2026
Stylish bed frame
Stylish bed frame, great quality and easy to assemble. Fast, professional delivery too.
2 février 2026
Lovely chest of drawers
Lovely chest of drawers. Great quality, very solid. Helpful delivery chaps. Very well packaged.
14 janvier 2026
Beautiful bed
I am thrilled with my new bed. I have been sleeping on it for a couple of months now and it is sturdy and well made. The delivery men who installed it were on time, polite and efficient.
I am considering buying another one for a different bedroom.
23 décembre 2025
Loved the bed I bought
Loved the bed I bought. Easy to assemble. Great delivery services. All in all 10/10
23 janvier 2026
Excellent and helpful salesman.
31 janvier 2026
Great experience with Feather & Black
Great experience with Feather & Black - Milton Keynes.
Sarah was outstanding...
17 janvier 2026
Very good experience
1 février 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.