Ordered 4 filters, only 1 arrived, emailed sales, they were apologetic, and sent the remaining 3 straight away. Slight mistake, but quickly and easily fixed up. Had many orders here, pricing very g... Voir plus
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Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these. A credit for the one not supplied went th... Voir plus
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They sent me an email to say they never had on in stock, keeping informed with what was happening. They then sorced the correct filter and sent a few days later. Can't ask for much more than that.
L'entreprise a répondu
I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!
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À propos de l'entreprise
Informations provenant de diverses sources externes
Filters Plus WA - Premium filters at discounted prices. Wix, Baldwin, HIFI, Wesfil, Donaldson, Puretec, Fleetguard
Coordonnées de contact
U9, 511 Abernethy Road, 6105, Kewdale, Australie
- 0894511195
- sales@filtersplus.co
- www.filtersplus.co
4,8
Excellent
390 avis
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A répondu à 100 % de ses avis négatifs
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Awesome customer service the guys I…
Awesome customer service the guys I worked with were so chill
7 janvier 2026
Réponse de Filters Plus
Thanks for the kind words Nick, glad we could help you out.
You have hard to find filters
7 janvier 2026
Réponse de Filters Plus
Glad we could help, thanks Charles.
Good quality parts at an affordable…
Good quality parts at an affordable price. Delivery was quick.
26 novembre 2025
Réponse de Filters Plus
Thanks Haydn
No communication, long lead times
10 décembre 2025
Réponse de Filters Plus
Thank you for the feedback Toby
Réponse de Filters Plus
Thanks David, appreciate it
Réponse de Filters Plus
Thanks Adrian, appreciate it.
Products as described on website
Products as described on website and easy ordering including timely delivery to the post office.
30 octobre 2025
Réponse de Filters Plus
Thanks Martin, appreciate it.
Good delivery time and great service kit
7 novembre 2025
Réponse de Filters Plus
Thanks Anaru, glad we can help.
Very pleased with the experience
Very pleased with the experience. Good pricing, and great feedback when the delivery was slightly delayed.
Will buy again.
31 octobre 2025
Réponse de Filters Plus
Thanks Jennie, appreciate it.
Réponse de Filters Plus
Thanks Tim
2nd year purchase
2nd year purchase. Price wise, they have increased quite a bit in 12 months, but it is a necessary evil. Cannot fault the excellent service
23 octobre 2025
Réponse de Filters Plus
Thanks Denise
Sourcing Discontinued Filters
The staff was friendly and helpful and went out of their way to supply the filters.
7 octobre 2025
Réponse de Filters Plus
Glad we could help, thanks Robert
Disappointing Experience
Hello , first time iv used Filter Plus and it was a disappointing experience.
I ordered & paid my parts online for two cars.
Later on the same day i was in the area and dropped into the office. I was told they had no record of my order when i supplied the order number. I advised i ordered everything online and was told thats a separate system and has nothing to do with us. I requested for my parts be picked as i had the order on my phone but the guy at the counter advised he could not help me as this was Cameron's Job and he's probably not in the office or we don't have your parts.
No response the next day so i rang the number on the email from the order . Cameron answered and i was told he was unwell and the parts will be ready for collection at 3:30pm . I headed to the office and got there by 4pm . Went to the side entrance and gave them my order number, same issue no record of my order. The guy then spent some time tried to locate it but failed . A lady them came out from the front office with a bunch of orders . They went through them and found mine . They then had to Pick my parts.... finally at 430 i got my parts
The overall experience was disappointing.
Maybe link your web orders with the office so they have visibility . Fire the guy at the front counter in the office , he was a prick! , didn't want to help , web orders wasn't his problem & doesn't want to adopt technology when it come to ordering
7 octobre 2025
Réponse de Filters Plus
Hi Rocket, first I would like to apologise for the experience.
Your critique hasn't fallen on deaf ears.
Our internal processes have been overhauled in light of your experience, and all online orders are no longer outsourced but are now in house. that may correct that issue, but it still doesn't correct the "attitude" that was displayed. That matter will be dealt with internally. Again, I apologise and thank you for taking the time out of your day to point this out, that was greatly appreciated. Thank you
Well done you got what I need when…
Well done you got what I need when others couldn’t
Thanks
29 août 2025
Réponse de Filters Plus
Not a problem, thanks Michael
Very easy to deal with and filters…
Very easy to deal with and filters arrived very quickly
3 septembre 2025
Réponse de Filters Plus
Thanks Mark
Great Supplier
Filters we ordered were no longer available but Filters Plus found an alternative, ordered and despatched them promptly. Great service thank you.
13 août 2025
Réponse de Filters Plus
No problem at all, thanks.
Had the correct filters at the right…
Had the correct filters at the right price and great service.
10 juin 2025
Réponse de Filters Plus
Thanks Con
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