First4car.com Avis 

229
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the first phone call to the collection of her new car. My partner and I have had an excellent experience provided by Leah. The information, knowledge and service we received from Leah, topped wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service from Ben, walked onto site expecting to be bombarded the usual car sales way, I was left to browse at my own pace, Ben was extremely helpful in answering all my questions. The car I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leah & Lewis were extremely helpful & friendly. Lewis greeted us with no pressure selling just genuinely friendly. He knew exactly where the car was we went to view and left us with the keys. Leah cam... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought my Ford focus 1.0 ecoboost and within 3 months of purchasing air intake pipe broke had to replace, then my wet belt broke, starved my engine of oxygen and seized my turbo which also had to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Concessionnaire automobile
  3. Courtier en finances

Écrit par l'entreprise

If you’re looking for a genuine, reliable and hard-working company for your next car purchase, First4Car is a great place to start. We’re a family-run dealership with over 25 years’ experience, offering friendly advice, knowledgeable staff and a relaxed, no-pressure approach. We’re proud to have been awarded Auto Trader Highly Rated 2026, showing our commitment to keeping our standards high and our customer experience up to date. Alongside this, we’ve also been recognised by West Yorkshire Trading Standards, CarGurus and Auto Trader, and were crowned Used Car Dealership of the Year 2025 for dealerships with over 100 cars, as well as being highly commended for Team of the Year 2025. Whether you’re buying your first car, changing your family car or simply looking for something new, our team are here to help you choose the right vehicle and explore suitable finance options. You can buy in the way that suits you best, from visiting our showroom in person to arranging a fully remote purchase with home delivery. Every car comes with a full MOT, PDI service where required, clear HPI and National Mileage Register checks, plus 12 months’ free AA breakdown cover. First4Car.com


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(229)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thanks to first4car and to Ben

Thanks to first4car and to Ben, arranged everything when getting my new car. So happy with it and will highly recommend to others 5+++

12 février 2025
Avis spontané
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Réponse de First4car.com

Thank you for your review. We hope you are enjoying your lovely new Kia. All the best to you.

Noté 5 sur 5 étoiles

First car experience

From the start the staff were very approachable and welcoming Leah showed us around and any questions we had she was always there. The team was always on hand with messages back an fourth and overall a very enjoyable experience as it was my first time purchasing a car and definitely would comeback in the future a shout out to Luke also for getting everything sorted the day of purchasing the car
Will definitely be telling friends and family to come here if they need a car , thank you guys !! -Nikki

13 janvier 2025
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Réponse de First4car.com

Nikki what a lovely review thank you! We're so pleased to hear Team First4car gave you a positive buying experience particularly with it being your first car. Remember you can use your recommend a friend voucher when your friends and family need a car! Thanks again

Noté 5 sur 5 étoiles

I would definitely recommend…

I would definitely recommend this business. Very professional, no hard sell, friendly staff. I am absolutely loving my Mercedes bought October 2024

24 octobre 2024
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Réponse de First4car.com

Angela thank you so much for taking the time to leave a review. It's great to hear you're loving your new car and you thought our service was worthy of 5 stars! Thank you for choosing First4car. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Excellent service

Friendly staff and Ben helped the process go smooth and quick to get me in my new car thanks guys appreciated.

Also the car was fully valeted and cleaned looking like it rolled off the production line, thanks again to the team.

6 décembre 2024
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Réponse de First4car.com

Thank you for your kind words. I will ensure the whole team gets a big pat on the back. Thank you for choosing First4car. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Thank you for the service rendered

Thank you for the service rendered. You welcomed myself and friends with a warm reception, answered our questions ( many questions) and accommodated our needs.

Thank you for making the journey easy and pleasant.

21 novembre 2024
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Réponse de First4car.com

You're welcome Abi, it was a pleasure to meet you all. Enjoy your lovely new Mercedes and we sincerely hope you'll return to us in the future. All the best to you.

Noté 5 sur 5 étoiles

Perfect service all through out my new…

Perfect service all through out my new purchase. Took the time to explain every aspect.

20 novembre 2024
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Réponse de First4car.com

Thank you for your review. We're so pleased you found our service worthy of 5 stars. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Recently picked up a golf from first4…

Recently picked up a golf from first4 car. Really enjoying my new car and Ben was so helpful through our. Not pushy and he made me feel relaxed when viewing. Would highly recommend. Thanks for everything

9 novembre 2024
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Réponse de First4car.com

Thank you James for a great review. So glad you are happy with the service you received. All the best and we hope to see you again in the future.

Noté 5 sur 5 étoiles

Amazing staff and very helpful.

Amazing staff and very helpful.

14 novembre 2024
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Réponse de First4car.com

Thank you Melissa for your review. We're so pleased you found our staff amazing and helpful. We think they're pretty amazing too! We hope to see you again in the future.

Noté 1 sur 5 étoiles

Not good enough

Not good enough! After buying my Audi A3 4 months ago I noticed paint was peeling off the drivers door ! It was only the third time I had washed it . Not covered in warranty but obviously a very poor paint job . My fault for trusting that they would check a car thoroughly before selling it .This firm also put a 5 star review on their site saying I was ‘ very happy’ with my purchase . I never gave a review !!!!
Please be very careful when using them , I will certainly not be returning !!!
You never once offered to pay 50% of the repair cost, stop making things up to make yourselves sound better.Also you’re quote was for 1 door respray , and 2 doors need doing!!

12 novembre 2024
Avis spontané
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Réponse de First4car.com

We’re sorry to hear that you feel our service deserves a 1-star rating, and we fully understand your frustration regarding the paintwork issue on your vehicle. We sincerely apologize for this. Unfortunately, using a jet wash too close to the vehicle can damage the paint, which is why paintwork is typically not covered under warranty in the motor trade. We did offer as a gesture of goodwill to pay 50% of the cost of repair. We also got a quote at trade which was a 50% reduction on your quote. You chose not accept our offer.
Regarding the review on our website, we ask all customers if they are satisfied with the service they've received and, if so, whether they would mind having their photo taken for our site. The stars next to the photograph were intended to represent the customer's satisfaction, not to indicate a formal review. After careful consideration, we have decided to remove the stars to avoid any potential confusion.

Noté 5 sur 5 étoiles

Great Dealership,

Great Dealership,, Excellent service Ben was exceptional helping me purchase my new car, The service 5stars what a great Guy and great team customer care and service fantastic,,Thank you

23 octobre 2024
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Réponse de First4car.com

Thank you Andrea for such a great review. We are very fortunate to have such a great team here at First4car. Thank you for choosing to put your trust in us and we very much hope to see you again in the future.

Noté 5 sur 5 étoiles

Fab experience at First4Car.com

Fab experience at First4Car.com, had a great example Vauxhall Corsa, best we'd visited in the spec we wanted. Looking round it seems they carefully select nothing but quality stock and take pride in their preparation and presentation. Had the pleasure of meeting Leah, Liv, Luke and Ben, all of which were friendly and were not your typical pressure sales people. We were given as much time as we liked to test drive and inspect before committing to the purchase. The car was MOT'd, valeted and ready for us to collect on the agreed date and time with no fuss, the process is simple. We will back for the next one!

9 octobre 2024
Avis spontané
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Réponse de First4car.com

Thank you Simon for taking the time to leave a great 5-star review. Our customers' opinions on the service they receive from us are really important. To hear you'll be back when it's time for an update is fantastic. Thank you once again. All the best.

Noté 5 sur 5 étoiles

My windscreen retainer had come out of…

My windscreen retainer had come out of the runners and I couldnt get it back in. So on the off chance I popped in and they were able to repair it and wouldnt accept payment as only took 10 mins. 10 out of 10 for customer service

4 octobre 2024
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Réponse de First4car.com

Our pleasure. Thank you for your review Emma. It is much appreciated.

Noté 5 sur 5 étoiles

great

i had a really great experience buying my first car, luke was very helpful and the process of buying my car was great! definitely recommend

31 juillet 2024
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Réponse de First4car.com

Thank you for your review and recommendation. We hope to see you again in the future. All the best.

Noté 5 sur 5 étoiles

Make First4Car your first port of call

First4Car must be your first port of call when looking to purchase a new car. I visited 6 main dealerships before finding the perfect car at First4Car – I so wish that I had made the trip to their showroom first.

It was an exceptional experience from start to finish. I made an initial enquiry through their website one evening and got an immediate reply. I booked a test drive and was expertly assisted by Ben – he was extremely helpful, very knowledgeable and very patience dealing with my numerous questions about the vehicle. It was refreshing to be at a showroom with no hard sell – very friendly yet professional attitude from all the staff that I met. Ben was great taking me through the whole process from purchase to collection.

What I also found impressive was the immaculate condition of the vehicle - I bought a 15 Plate Skoda Fabia and it honestly looked and handled like a brand new vehicle – so I’m grateful that they have excellent engineers in the workshop and a superb valeting crew.

I am already recommending First4Car to family and friends.

9 juillet 2024
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Réponse de First4car.com

What an amazing review Mo thank you so much. You were a pleasure to meet. We look forward to meeting your friends and family. All the best to you.

Noté 5 sur 5 étoiles

We went looking for our son’s first…

We went looking for our son’s first car. First4car had a nice selection of cars, he found a car he liked and the process was painless. As you can imagine he wanted to drive away there and then, but the car needed an MOT and clean, so he had to wait, but Leah did what she could to get the car processed quicker.
We didn’t feel pressured and Leah was very helpful. We would definitely look at First4cars for his next car.
Only criticism is they didn’t take credit cards.

5 juillet 2024
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Réponse de First4car.com

Thank you for taking the time to leave a review. It's great to hear you will look at using First4car again in the future. We're sorry we don't take credit cards. The charges are so high that we made a decision to stop accepting credit cards. We want to remain competitive for our customers. Thank you for choosing First4car. We look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Fast and easy to deal with

Fast and easy to deal with , polite and friend staff . Awesome thanks first 4 car

18 juillet 2024
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Réponse de First4car.com

Thank you Kirsty for a great review. It's always great to hear our customers are happy and feel they received a 5-star experience. Many thanks.

Noté 5 sur 5 étoiles

Very good service

Very good service. Leah was very helpful and answered all our questions. Buying the car was very easy and fast. Would definitely recommend. Thankyou.

17 juillet 2024
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Réponse de First4car.com

Thank you Sarah for your review and recommendation. We look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Luke and Olivia we're both very…

Luke and Olivia we're both very friendly and helpful and made the experience really quick and easy

10 juillet 2024
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Réponse de First4car.com

Thank you Abbie for taking the time to leave a review. You were a pleasure to meet. We hope to see you again in the future when it's time for an update.

Noté 5 sur 5 étoiles

The customer service was fantastic…

The customer service was fantastic everything quick & easy.

31 mai 2024
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Réponse de First4car.com

Thank you Chris for your 5-star review. It was a pleasure to meet you. We hope you'll choose us again in the future. All the best to you.

Noté 5 sur 5 étoiles

Great car with a friendly and professional service.

I've never had such a good experience when buying and trading in a car. first4car made the whole process quick and easy. The service was professional and friendly. They took the time to answer my questions and helped make the process of buying a new car as smooth as possible.

4 mai 2024
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Réponse de First4car.com

Thank you Oliver for a great review. You were a pleasure to meet. We hope you'll put your trust in us once again in the future when it's time for an update.

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