First For Cleaning Avis 

305
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My brother was in hospital and he asked me to arrange a deep clean of his house prior to his discharge. I had to do this from afar, as we live in different parts of the country. I found Clyde's 'Firs... Voir plus

Noté 5 sur 5 étoiles

Recently moved into a new home. On arrival the carpets were dirty - bathroom and kitchen filthy and window sills mouldy and dusty. Clyde arranged a cleaner to come out same day with professional equip... Voir plus

Noté 5 sur 5 étoiles

Clyde at First for Cleaning was a godsend when we took over a tenancy recently and the flat hadn’t been cleaned. It was revolting but Clyde found an emergency cleaner who came out that evening within... Voir plus

Noté 5 sur 5 étoiles

Excellent services. We had to have sewage cleaning done because our waste pipe been damaged inside a concealed toilet without knowing until we found a leak. The team was so professional and cleaned... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(305)

8 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Customer Service

Great Customer Service! Needed the carpet cleaned on the day and they were very fast and friendly. Arrived on time and made sure that everything was done to a very high standard

18 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

We have just had a moving in clean and…

We have just had a moving in clean and we are very happy with the results.

The cleaners did an excellent job, especially on the cooker. The upholstery cleaning also very good . So big thank you and will use you again in future.

26 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

I use this company yesterday an…

I use this company yesterday an emergency cleaning services. Finally Job done perfectly nice and clean. And staff was helpful. I’m happy to recommend you to my friend. Use you again definitely.

26 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

Avoid, Avoid, Avoid

We booked First for Cleaning as we were moving out of our flat which required a professional clean, my girlfriend met them at the property and called me as they would not start the clean without payment up front as they said that some people don't pay them, in hindsight this should have told me everything I needed to know, however I advised my girlfriend to pay them upfront big mistake!!

As we had already moved out of the property they shut the door when they left and I only saw the property a couple of days later when doing the check out. They had not fully cleaned the oven, there was residue in the kitchen sink, water stains left on the glass in the shower and a few cobwebs where not dusted off.

I contacted Clyde at First for Clean who rather than wanting to resolve the issues was very defensive and said that they had done what they had been paid to do. He would not offer a refund and would not even go back to the property to put right what they had not cleaned.

We now have to pay for another cleaner so that we can get our deposit back.

There are so many good cleaning companies out there so avoid these at all costs, they are slap dash cowboys who should be called Last for Cleaning not First for Cleaning.

25 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

**Please do not use this company**

Please do not use this company and please do not believe any of the positive reviews as they are fake. This company charge £135 for 'deep cleaning' for 3 hours and their cleaners turn up without any cleaning products or equipment & just do a very basic clean, using whatever you may have in your cupboard, for half the time they are booked for. They do not steam clean, clean skirting boards or windows etc like is advertised. This is just a general clean that I could do better myself - I have paid £135 for a terrible clean and will now have to find another company to do the job. When you try to call to complain, Clyde, the guy running it is super rude and unprofessional and just says he will call you back but never does, he doesn't reply to emails and basically is a scam artist. ***BE WARNED***

17 septembre 2019
Avis spontané
Noté 2 sur 5 étoiles

Terrible Customer Service

Their cleaning service is great but they are terrible at responding. They send you a receipt via whatapp/text and when you request them to send you an invoice via e-mail no answer.
They charge for a minimum of 3 hours but when the you tell them they came for 2 their excuse is 'oh sorry they are meant to stay for 3 hours and usually the customer should call the agency and let them know'

When I tried to call the agency no answer.

Extremely unprofessional and forget the refund that will never come. I would rather pay a little extra but a more professional company.

Dodgy guy and company. Please be aware.

16 septembre 2019
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus