I always look forward to coming to First Tech because I know I’ll walk away feeing better with Amjad in my corner since I know very little about financing. He’s very helpful and explains all the aspec... Voir plus
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Lisez les avis des autres
New member. Process gone smoothly in opening savings/checking account. Looking now to open credit account due to interest rates are lower than my current bank
Hong Vo is very friendly and [provides easy to understand and informed information. Willing to listen and understanding my financial goals and wishes. Communicates well and makes sure we share what... Voir plus
L'entreprise a répondu
Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Caisse de crédit fédérale
- aussi dans
- Coopérative de crédit
- Institution financière
- Planificateur financier
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
À propos de First Tech - Palo Alto Community
Écrit par l'entreprise
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Coordonnées de contact
3000 El Camino Real, 94306, Palo Alto, CA, Etats-Unis
- +1 855-855-8805
4,9
Excellent
119 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cherry has been great and patients.
11 juin 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I really enjoyed this service she was…
I really enjoyed this service she was very nice and helpful thanks cherry
9 juin 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Amjad is very professional and helpful.
Amjad is very professional and helpful.
9 juin 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Cherry is very helpful & answered every…
Cherry is very helpful & answered every one of my questions.
27 mai 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
The staff is very friendly and helpful
The staff is very friendly and helpful, they always help promptly and make me feel like family, highly recommend
26 mai 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
They were very efficient and helpful
They were very efficient and helpful, I had a problem opening my account and it was fixed in record time!
19 mai 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Very great guy amjad Marri
Very great guy amjad Marri. Makes every transaction feel safe would recommend first tech
15 mai 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Thanks to cherry for her support on my…
Thanks to cherry for her support on my banking accounts she is amazing!!🌷
2 mai 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I have been a First Tech member for 19…
I have been a First Tech member for 19 years and can't imagine going to another credit union. The customer service is top tier and they're always making suggestions on how I can save more and make more. The Addison Avenue investment team is the perfect addition for investment services. All around I would give First Tech a 10/10.
Most of the time I don't leave reviews but yesterday a young man named Genaro Aguilar Gonzalez helped me with a mobile banking issue and was able to resolve it in less than 10 minutes. He was polite, efficient, and very helpful. Another great customer experience in the books!
30 avril 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Nuria and the entire staff are…
Nuria and the entire staff are knowledgeable and great.
20 avril 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Thanks so much for your excellent…
Thanks so much for your excellent service Nuria!
15 avril 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great experience for me as an expat
I am a German expat in the US and was very happy that First Tech Fed proved to be such a great partner in building a life in this new environment. Both contacts at First Tech Fed (Jake Stone in setting up my bank account while still being in Germany and Amjad Marri in finalizing everything upon arrival in the US) were equally helpful and supportive and simply nice to work with. I highly recommend First Tech to anyone looking for this kind of service!
14 avril 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Nuria made my experience seamless
Nuria made my experience seamless.
She was prompt and very personable!
She made my experience enjoyable!
Very happy with her customer service!
15 décembre 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Cherry Aung Sann
Cherry Aung Sann, a dedicated personal banker at First Tech Federal Credit Union, provided exceptional assistance during our recent banking experience. Initially, we visited the Palo Alto branch to request a name change, and her support was invaluable. Subsequently, we were informed about the attractive promotional interest rate offer, and she diligently assisted us in opening the account. Her follow-up the following day was prompt and effective, and she even helped us resolve any issues related to setting up online banking. Overall, her professionalism and attention to detail were commendable.
2 avril 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I love work with the Palo Alto branch
I love work with the Palo Alto branch, all of them are amazing. Kudos to Nuria for all her assistance and help with my accounts
20 mars 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Réponse de First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Cherry was extremely helpful and…
Cherry was extremely helpful and knowledgable! She’s the best!!!
20 mars 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great support with my relocation to the…
Great support with my relocation to the US, Jake has been extremely helpful!
10 mars 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Great service and personal approach
Have been a long time member and enjoying the convenient service and personal approach.
Would recommend to a friend!
9 mars 2026
Avis spontané
Réponse de First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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