Matthew Lockett of FirstTech answered my CSR call on a 08/13/26 call, and helped me avoid a fraud situation today. A friend’s facebook account was hacked with items for sale at decent prices. Whe... Voir plus
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Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... Voir plus
L'entreprise a répondu
I called to inquire about the limit on my LOC. Teshia Nelson answered my question, asked a few questions, and explained that I had other/better options. She could have just answered my question and le... Voir plus
L'entreprise a répondu
Very helpful on the phone and let me know of a couple options I will have once the settlement is paid out.
À propos de l'entreprise
- Caisse de crédit fédérale
- aussi dans
- Coopérative de crédit
- Institution financière
- Planificateur financier
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
À propos de First Tech - Roseville Community
Écrit par l'entreprise
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Coordonnées de contact
1210 Roseville Parkway, 95678, Roseville, CA, Etats-Unis
- +1 855-855-8805
4,7
Excellent
77 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great visit!
It was my first time in a long time visiting my local branch, greeted the minute I walked in by gentleman sitting at greeter station and signed me in. He communicated there would be a wait, which I didn’t mind. By the time it was my turn I got great service from Afsi, Jessica and Mike. Will definitely be coming back to do more business.
24 avril 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Excellent Customer service (Zack Miller)
20 avril 2026
Avis spontané
Réponse de First Tech - Roseville Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Mike Vaughan is a very experienced…
Mike Vaughan is a very experienced professional he has a lot of knowledge in his field. He was very courteous & made everything easier for us. We’ve know him for many years & he has always treated us kindly we absolutely love & trust him
10 avril 2026
Avis spontané
Réponse de First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Réponse de First Tech - Roseville Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Employer Issa Hasan is not to be trusted
I had a good experience with their Notary on 03/14/26
However my previous experience with:
ISSA HASAN - at our Roseville location
was terrible.
We went in to get a new ATM card. He got myself and my husband to close our Rewards Checking Account, saying that the banking was phasing that out and we had to. And he opened a new checking account for us, with some new promotional reward system.
I found out later that we did not have to close our Rewards Checking Account. They were not offering it to new members but older members who had it could keep it and keep earning dividends on their balance, which we cannot with our new account.
He tricked us to make his sales look good.
He was evasive when we tried to reach out later.
13 mars 2026
Avis spontané
Réponse de First Tech - Roseville Community
We’re sorry to hear about your experience, Chris. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
Devin did a great job
Devin did a great job, excellent experience, nice easy and friendly!
27 mars 2026
Avis spontané
Réponse de First Tech - Roseville Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
In person banking experience
Otsi is always so friendly and helpful to work with in the branch! She has taken care of multiple banking needs, from new accounts to wire transfers.
25 mars 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Mike Vaughan has been great help to…
Mike Vaughan has been great help to make my decision pertaining to my banking
I am very pleased
Thanks
12 mars 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Give Joshua a gold star!
Talked to Joshua pertaining to setting up new accounts. He was helpful, called the manager to pave the way, and was friendly. All "A"s!
27 février 2026
Avis spontané
Réponse de First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Roseville Branch
What makes this experience along with every other experience GREAT are the employees at the Roseville branch. Mike V. helped me set up all of my accounts, while Afsi P. as well as everyone else constantly goes above and beyond to provide excellent customer service. I personally really appreciate each and every one of them.
20 février 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jessica Hite was absolutely wonderful…
Jessica Hite was absolutely wonderful and so helpful.
24 février 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Afsi Pour was exceptional
Afsi Pour was exceptional! She was very knowledgeable and explained everything so well. We appreciated the time she spent with us.
21 février 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
We are very pleased with First Tech and…
We are very pleased with First Tech and Devin Harris. He is knowledgeable and explains every thing so we understand. He is a pleasure to work with. He’s very patient with us and makes us feel comfortable. Very easy to talk too.
18 février 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Mike Vaughn was professional
Mike Vaughn was professional, friendly, and a great asset to First Tech. Outstanding employee that made us feel very welcome. Keep him happy!
9 février 2026
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Dakota answered by question quickly…
Dakota answered by question quickly that the automated responder couldn't understand.
15 janvier 2026
Avis spontané
Réponse de First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great Premiere Banking Service
Taaniya Padda has been extremely helpful and responsive. She helped us to get the maximum interest on all of our savings accounts. She gave us excellent advise for our recent foreign travel and has been very available to answer any questions or concerns that we might have.
9 septembre 2025
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Taaniya Padda is First Rate!
Taaniya Padda is my main contact person for Premier Services at FTFCU. From our first conversation to date, Taaniya has offered valuable information on options for handling my accounts. She is prompt, friendly and knowledgeable about the products available to me. I am grateful for her help.
10 décembre 2025
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Fantastic and highly knowledgeable service
Mike Vaughan met with me on a very important matter. He was incredibly knowledgeable and helpful. His guidance made a huge impact in my financial planning.
20 décembre 2025
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Ro was AMAZING!!!
My name Is Quinton and I am a new member with First Tech credit union. I spoke with a young lady by the name of Ro who was by far the most PLEASANT , PROFESSIONAL and KIND HEARTED person I’ve ever had the pleasure of dealing with.
She went out of her way to make sure all my questions and concerns were answered ( did I mention in a kind hearted & loving way )
It really means a lot when there are people left in this world there take that ( Extra ) effort to help those of us who may be a little slower
With retrieving important information.. pls consider this young lady for a promotion well deserved!
12 novembre 2025
Avis spontané
Réponse de First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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