First Vehicle Leasing Avis 

V nice staff and responses to emails but:
No telephone number to call
V. late delivery of car - told delivery would be early June, came late June ( no car at home made it difficult)
Delivery driver V. nice but
The driver's footwell was dirty - if no carpet mats, they should put down footwell protection (garages do this)

Amazing service! Georgina was amazing and always kept me upto date. Service from start to finish was amazing and delivery quick and simple. Very happy with the car and FVL.

Hard work pushing for updates once fee paid. Telephone mail boxes always full so can’t leave messages. Inaccurate delivery date offered when information then conflicting.
However, car eventually received and all OK

Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections and delivery. All round fantastic people to deal with. Thanks to everyone - especially Peter Sherry who has helped me this time round ! Customer service = 100*** :)!

Great communication, so quick. Amazing price. Very happy overall

I was able to order my car with ease and was guided throughout the whole process by Ruth, from order to delivery. If I had any questions, she and the team were able to readily answer them in an efficient and friendly manner. Would certainly recommend!

Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within 3 weeks. The gentleman who delivered our car was also friendly, helpful and caring. I cannot recommend this company enough. 5 star service.

Staff very helpful and organised. Kept informed while waiting for my car - delivered on time and without a hitch. Added to which, everybody I spoke to at First Vehicle Leasing was very friendly and answered any queries I had. Five star.

My experience with the company was okay until I decided to cancel my lease contract. The FVL contract stated that I am entitled to a partial refund of the processing fee if the contract is cancelled within 14 days . I have contacted the company many times to enquire about my refund, but they are ignoring my emails and my request. Their approach to customer service is poor and disgraceful.

Very friendly and helpful team, always willing to help and talk through the process. As a first timer, very happy with the support I was given through the whole process

Peter Sherry was terrific, 5 star rating, really responsive, and a gentleman! Highly recommend giving him a call on 01417632950 for all your leasing needs.

I recently completed a new lease agreement within a week, in a fuss-free transaction which was delivered in a professional and friendly manner, and at an extremely competitive price. Highly recommended.

Gentleman that delivered the car was great, he provided everything that was needed and explained the car very well.

I found First Vehicle Leasing to be very good to work with. Their sales approach was to listen to what I was looking for, answer questions, provide quotes and then leave me to make my mind up as to what I wanted to do, and it didn't seem to matter how many times I asked. Once the vehicle was ordered, their communication was good, keeping us updated. The only wrinkle came in the form of the supplying dealer. It is worth saying, the car was delivered in line with the original estimate - however, there was a suggestion we could get the vehicle earlier, which got pushed back a couple of times until it arrived on the originally projected date - so - not a fail - but a bit of an issue with expectation management. Other than that, it's been a smooth, easy and enjoyable experience to lease our car.

Reece and Shannon made the experience exceptional with great customer service. Answering any questions I had with clear guideline too

Couldn't help out enough , delivery drivers were both polite an courteous, would definitely recommend

Having dealt with Peter Sherry years ago I decided to get back in touch with him and I couldn’t have had a smoother easier experience in getting a new car and what a car I got! I couldn’t be happier and very grateful for everything he done for me. Above and beyond helpful

Georgina went above and beyond to try and get me a vehicle sorted. Always kept me updated and was clear in the feedback and what each step involved. Credit to the team at FVL.

Recce Barratt was exceptional in the process of getting the vehicle. Seemless process and very competitive pricing.