First Vehicle Leasing Avis 

823
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I, like many car owners, get very frustrated with dealerships as they are staffed by inexperienced and selfish salespeople who don’t listen to what customers want! So when I made my enquiry wit... Voir plus

Noté 5 sur 5 étoiles

Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... Voir plus

Noté 5 sur 5 étoiles

Great Experience with FVL Georgina not only sourced the vehicle we wanted but at the best price we could find on the market Would highly recommend Thanks FVL

Noté 5 sur 5 étoiles

Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within... Voir plus

À propos de l'entreprise

  1. Service de location
  2. Service de leasing automobile

À propos de First Vehicle Leasing

Écrit par l'entreprise

With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!

We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.

Visit us today at First Vehicle Leasing and find out for yourself why we are first... or call us for free on 0333 222 3296 today.

Best UK Car Leasing Deals for Personal and Business contracts

Écrit par l'entreprise

Promise 1: The best deal.
A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
Promise 2: The best service.
We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
Promise 3: No sales pressure.
We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

823 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(823)

208 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

New car delivered 😊

Just taken delivery of my second lease car through FVL. Chris Peart was great in helping me to secure a brilliant deal. He was helpful and kept in touch with me regularly throughout the process. Highly recommended 😊

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I honestly can’t recommend Chris enough! From start to finish he made getting my new car such a smooth and stress-free experience. His communication was brilliant – always quick to respond, kept me updated every step of the way, and answered all my questions without ever making me feel silly.

His professionalism really stood out. Everything was handled efficiently, clearly explained, and exactly as promised. It’s so refreshing to deal with someone who genuinely cares about their customers and takes pride in what they do.

Thank you again, Chris – I absolutely love my new car! 🚗✨

1 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Difficulty pricing car.

Received 3 quotes from the company, each time they weren't able to honour the quote they had sent me . Eventually did order a car but then had issues getting the lease agreement. Representatives weren't able to assist.

9 janvier 2026
Logo de First Vehicle Leasing

Réponse de First Vehicle Leasing

Hi Mark

I'm really sorry you did not have a good experience with us. I'd be really interested to get some more detailed feedback on what went wrong with your order so I can look into it and try to fix anything that we're not doing well enough.

Could you drop me a line at crm@fvl.co.uk and we can arrange a call to discuss?

Duncan

Noté 5 sur 5 étoiles

Karl Shakespear top man....

I feel fortunate to have dealt with Karl Shakespear. Although I’ve decided to see out the remainder of my PCP agreement on this occasion, I will definitely be returning in the future. He was both hands on and, without doubt, one of the best salespeople I’ve dealt with. Open and transparent from the start, and provided all the right information to help me make an informed decision.

Karl was approachable, easy to speak to, and extremely knowledgeable about the process from beginning to end. His professionalism and guidance made the experience straightforward and positive throughout.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful customer services

Wonderful customer services, someone always available to help! Jack specifically really helpful. Our second lease with this company would defo reccommend!

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy first time car leaser

I'm a first time car leaser and FVL made the process really straightforward for me. Reece Barratt handled my offer and couldn't have been more helpful. The website and online contract arrangement all worked really well. Would recommend FVL.

5 février 2026
Noté 5 sur 5 étoiles

Brilliant service

From starts to finish everything was smooth. Spoke to various people but Reece was first point of contact at sale stage. Every single person was polite and friendly. Gave me regular updates and they just took over. I plan to use them again once my current vehicles term ends simply because of the great service and easy process.

11 février 2026
Noté 5 sur 5 étoiles

Excellent service

I have been kept fully informed during the whole of the ordering process. The team have always been available to answer all my queries and have responded with answers promptly. My van was delivered on time on the day arranged and I was notified of the time. The delivery driver was very polite and friendly. Everyone has been really helpful and the emails received have been very useful. They fully explain everything regarding the lease and the portal to log onto is simple and straight forward to use. It has been a pleasure, thank you

8 février 2026
Noté 5 sur 5 étoiles

Professional helpful service

I found FVL through a search on leasing.com when shopping for a car lease. I've never leased a car before but FVL made the process straightforward. Reece Barratt dealt with my arrangement and couldn't have been more helpful. I was pleased with the VFM provided too. Would use them again.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

From start to finish communication and commitment to my requirements was excellent. Thank you Peter Sherry.

4 février 2026
Noté 5 sur 5 étoiles

Excellent company

Excellent company. We dealt with Chris Peart for our Polestar 4, and the process was a breeze. Could not recommend them more for a hassle-free and delightful experience.

31 janvier 2026
Noté 5 sur 5 étoiles

First time but not the last time

This was my first experience in using FVL. I used them because firstly the general overall reviews were positive and the pricing was very competitive. Georgina was a delight to work with - she was always open and honest in her communication with me. Unfortunately I missed out on the first car, due to the dealer not providing the spec anymore but in the end I ended up with a much better Spec Hyundai at a similar price. The process was easy and clear to follow. I would use FVL again - and if you do ask for Georgina !

1 février 2026
Noté 1 sur 5 étoiles

Awful

Awful. Customer service and general management of lease was awful. Mislead and had to chase constantly for an update. I was mislead to believe car would arrive within desired time frame to hear 4 weeks after this date they didnt know where the car was, contrary to initial information they gave me. I ended up cancelling lease and went with a different company that was amazing and complete opposite!
I would not recommend. Caused a lot of hassle, stress and loss in wages.

10 janvier 2026
Avis spontané
Logo de First Vehicle Leasing

Réponse de First Vehicle Leasing

Hi Rachael

I'm really sorry you had a bad experience with us. I can see that we were badly let down by our supplier who initially told us the car was in stock, then that it would arrive before the end of December, then could not give us any information at one point. Despite the fact we were passing on this information to you as we got it, I completely understand how how frustrating and annoying this must have been.

I apologise things did not go as they should and we are reviewing our relationship with this supplier given how they let us down in this instance.

Should you want to discuss this further, please get in touch - crm@fvl.co.uk

Duncan

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