UG02, BH2, Exeter Cresent, BH2 5AU Bournemouth, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

I would rate less that one star if I could but here’s what happened, I traveled 1.5 hours to bourmouth with a friend to visit the beach before we left we thought we would get some food for the journey... Voir plus

Noté 1 sur 5 étoiles

Well where do I start I will start of by saying the burgers were really nice and the options were ok but omg £75 for 4 burgers chips and drinks you are taking the Mickey! I mean I can get 4 burgers... Voir plus

Noté 1 sur 5 étoiles

Me and my girlfriend had a cheese burger from Bournemouth Town centre and we both had diarrhea and bad stomach.. I'm going back to take my money.. And if they say no I will stand by the shop and tell... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was persuaded to go into the Bournemouth branch. Never again. How the hell can they charge nearly 6pound for a hot dog that was so squashed it was almost flat. It was 21gbp for 2 hot dogs, 1 veg bun... Voir plus


À propos de l'entreprise

  1. Restaurant de hamburgers
  2. Restauration rapide

Écrit par l'entreprise

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.


Coordonnées de contact

  • UG02, BH2, Exeter Cresent, BH2 5AU, Bournemouth, Royaume-Uni

  • 01159863879

2,6

Bas

TrustScore 2.5 sur 5

4 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

Rude staff

I would rate less that one star if I could but here’s what happened, I traveled 1.5 hours to bourmouth with a friend to visit the beach before we left we thought we would get some food for the journey home but before we ordered we wanted to use the restroom… a restaurant full of people and a sign on the door stating closing time was 1am with the website stating the same and it only being 10.45pm!! and people still taking orders we thought to use the restroom first while we wait for the que to go down and the workers were a little less busy in order for them to take ours, while walking in no one mentioned about being ‘closed’ it wasn’t until we tried to walk through to the restroom where every member of staff behind the till shouted at us I then explained we were going to order after using the toilet but was soon met by a security guard blocking our way? And the man behind the till was giving attitude treating us like any old pair of drunks which was most certainly not the situation! As a mother when I need to go I need to go! But the man behind the till wouldn’t hear me out about that or the fact we were planning to order OR the fact i had to drive 1.5 hours back home with full bladders and an empty stomach! We were then shown the door without even being able to take an order due to the restaurant (full of customers mind) supposedly being closed! I think the staff are rude and inconsiderate not to mention the situation left me feeling highly embarrassed and anxious and I will be telling people to not go to 5guys in bourmouth unless you want to be treated like scum in front of a full restaurant! Safe to say I think I dodged a bullet and Taco Bell was much better instead at least they didn’t false advertise their closing times!!

1 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Me and my girlfriend had a cheese…

Me and my girlfriend had a cheese burger from Bournemouth Town centre and we both had diarrhea and bad stomach.. I'm going back to take my money.. And if they say no I will stand by the shop and tell everyone going in to be careful.. after 2 days our stomach still bad be careful guys I'm not the first one

1 mai 2024
Avis spontané
Logo de Five Guys UK - Bournemouth

Réponse de Five Guys UK - Bournemouth

Hi Thaer, we're sorry to hear that you and your girlfriend were feeling unwell following your order.

We will need to investigate accordingly alongside our Food Safety team. As such, please provide us all the details via the 'Customer Feedback' form on the website: https://fiveguys.co.uk/contact

Noté 1 sur 5 étoiles

Never Again!!

I was persuaded to go into the Bournemouth branch. Never again. How the hell can they charge nearly 6pound for a hot dog that was so squashed it was almost flat. It was 21gbp for 2 hot dogs, 1 veg bun that was awful and greasy and a small coke!! Never again and wont recommend the food at all. The 1 star is for the staff as they were pleasant!! Yuck food

3 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Not on your Nelley

Well where do I start I will start of by saying the burgers were really nice and the options were ok but omg £75 for 4 burgers chips and drinks you are taking the Mickey!

I mean I can get 4 burgers for a family and drinks with virtually the same taste from Burger King for about £20 so I’m sorry five guys no way in hell am I coming back give your over priced burgers to the vegans……….

17 septembre 2022
Avis spontané

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