Flamingo Land Resort Avis 

290
TrustScore 2 sur 5

2,0

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Noté 3 sur 5 étoiles

Although staff were polite and helpful the number of out of order rides and rides that then closed for maintenance spoiled what should have been a fun day out. Food was expensive (£11 for 8 doughnuts)... Voir plus

Noté 1 sur 5 étoiles

Shadow of its former self it's lost its spark. Not many rides really, especially for younger generations & for me the worst part the zoo has gone right down hill, the areas are poorly kept, not many... Voir plus

Noté 3 sur 5 étoiles

Here for 5 day stay after 7 days last year. Motorhome stay..that part is fine..tidy lots of spacr. Bookings well down given half of it closed off and rest nowhere near full. Rides ..same problem as ev... Voir plus

Noté 1 sur 5 étoiles

At the beginning of May I stayed overnight in a luxury lodge with my son and his two young children. Very disappointed. The evening entertainment which my little granddaughter was looking forward to... Voir plus

À propos de l'entreprise

  1. Vacances & voyages

Écrit par l'entreprise

Yorkshire’s ultimate Theme Park attraction & the UK’s most visited Zoo, plus a luxury Resort Village, for fantastic family days out, holidays & short breaks


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2,0

Bas

TrustScore 2 sur 5

290 avis

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2,0

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(290)

52 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Arrived Saturday 7th September with a…

Arrived Saturday 7th September with a family of four, including 2 children aged 7 and 3. Half of the rides for my young children were closed or out of order these included dino roller, go gator, cyclosaur, zooom, flip flop and navigator. My youngest was only able to go on helitoys and muddy duck tractor and my eldest daughter was extremely disappointed as most of the rides she was suitable for were closed.

There was no mention of these closures on the website and left us all deeply disappointed and feeling ripped off as we have spent a fortune for tickets primarily for our children.

I have photographic evidence of the closure signs for these rides if required.

The zoo was not much better hardly any animals on show and the pens in a very dilapidated condition. The lion container had a massive crack in one of the windows which is extremely dangerous. The sea lion show wasn’t on either.

Very very poor experience and I will not be returning as I feel extremely ripped off and have two very disappointed young children.

7 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst theme park ever



What I thought would have been a great day out at flamingo land, turned into a disaster.

I am a 32 year old who unfortunately is Just under 5ft tall. However being this tall has never been an issue ever in my life until now. I have been to flamingo land a few times and rode every coaster/thrill ride there. Today I went to a ride a ride I have been on many times in my lifetime, to be met with a "sorry you are too small" The ride itself now has a height requirement of 1.52m instead of the 1.4m is previously was. When asking why they have changed it, apparently it's for health and safety reason but with no explanation as to what that was and why? I was told that they decided to change it within a 24 hours period and was also told that if I'd come yesterday i could have got on no bother but today...nope I'm now too small. Baring in mind I am and adult and have been to plenty of theme parks In my life, i have never ever had any issue getting on any rides with heigh requirements other than when I was like 10 years old. Not only this, but it was quite humiliating having to do the walk of shame out of a queue full of adults answell as children and teenagers that are able to ride this ride. I have never heard of anything so ridiculous in my life. I have also been to a fair few theme parks across the UK and some outside of the UK and not one theme park i have been to have had a minimum height requirment of 1.52. OHHH And to top this off, most of the rides that we could get on where either out of action completely or we had to face multiple break downs whilst waiting in line...... what a completely wasted day and a complete waste of money.

I've have since emailed flamingo land outlining how humiliating my ordeal was and that fact I feel discriminated against for being smaller than 1.52. I also kindly asked for a refund as I feel the service that was provided was not met by the cost of the tickets, to be told no sorry we can't refund you.

I will be taking this further and I will not be returning to a theme park, that clearly doesn't care about its customers!!

31 août 2024
Avis spontané
Noté 2 sur 5 étoiles

Holiday "Treat"

Decided to visit Flamingo Land as a last day of the summer holiday treat, and that's where it started to go downhill...

Firstly, there is a ridiculous booking policy where if you book less than 7 days in advance, it costs 10% more than if you book before then - and be aware, if you buy on the gate it costs even more. So, with the thick end of £150 spent on tickets, I looked forward to our day out.
In fairness, the venue is quite attractive over all, but unfortunately the park itself is looking very tired. Add to this that the main ride - Sik - was down all day, the Lost River Ride was closed for renovation;along with parts of the Zoo: and the railway, plus other rides not running reliably, the whole experience very disappointing.
Oddly, the first thing we saw was a sign saying you could come back tomorrow for half price - in all honesty, if the half price was the standard price then this review wouldn't be so poorly marked
I can't criticise the staff, as they are battling a lack of investment while trying to make the day enjoyable. And despite other comments, the food and drink are on a par with other similar venues.
Maybe, once the renovation work is completed, the park will be worth nearer the high prices charged for entry, but until then I will be looking elsewhere.

30 août 2024
Avis spontané
Noté 1 sur 5 étoiles

rundown

rundown, over priced, waited in queue for 90 minutes for ride, height restrictions on big rides this should be reflected in price. Zoo area is very run down half cages are empty, train around park not working. Rides closed for maintenance. Food and drink prices very expensive and poor quality . Got sausage and chips and a drink x 4 was over £40 , £17 for a refillable soft drink

17 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great day out!!

Great day out! People moaning about how run down it is.....its not. People also complaining about price!! Book the tickets on planet offers its only £93.75 for 4 adults!!
More fool you if you pay full price!! Work is being done but it doesn't stop you seeing the animals. Will be back!!

17 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Staying at flamingo land.

Been coming to flamingo land for 2 years staying for a week.
Cannot complain the staff especially make this place special and welcoming.
For me they is a few things management could do better with deals around the park, and maybe maintain all the rides and have more rides in the park especially with how many caravans are in site, seemed alot quieter this year but still had an amazeing time and really didn't want to come home.
The zoo was fantastic never experienced hippos like it.
I had the dog with me all week also.
We will be back as kids never complained they are bored!

9 août 2024
Avis spontané
Noté 2 sur 5 étoiles

Stayed here recently

Stayed here recently, and I've got to say, for what it costs, I was very disappointed. The Accommodation was fine, nothing worth bragging about (platinum) but it was comfortable and the staff were friendly enough.

However the park, and the overall package Is really poor, starting with the park times 10am to 5pm is not good, summer holidays stay, in the middle of summer and you shut shop at 5? No extension for guests who are staying on site either.

The Rides itself, many were either down temporarily, or closed. Velocity has been closed months, which is one of their big attractions.. Sik went down 3 times when my kids were mid 50min queue. And speaking of queues, ridiculous, for anyone just going for a day, I'd say avoid, you'll be lucky to ride 5 things the whole day.

Food, now this is where the resort is very very poor, for a starter, the food Is terrible, I don't expect fine dining at a theme park by any means, but I'm sure you can do better then frozen pizzas and then charge £13 for it.. we sat for a meal on our first night.. 2 adults 4 kids, we had burger and chips, they had nuggets and chips, with drinks, and one milkshake each, I'm astonished to say I paid £106! Now imagine we ate out for lunch and dinner for the 4 days, absolutely ridiculous pricing..

More needs to be invested for kids to do on site.. football courts, activitie centres, clubs, would be a good touch, especially as the park closed so early..

Pricing needs looks at across the board.

5 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Unsafe, no care for their customers at all

Disgusting company, absolutely robbed. WASTE of hard earned money, ANY other theme park would have been better. So many rides closed and broken down, rides NOT maintained with loose safety rails on rides, no regard for customer safety, I will be notifying the ADIPS & The HSE. Be vigilant if you visit this "theme" park. Customer "services" did nothing and just state "we can close rides without notice and we won't offer any compensation" funny how that statement is hidden in terms and conditions and not on the header of their website?...

8 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Over priced and overated by flamingo…

Over priced food in-fact extortionate and overated by flamingo land bosses and adverts. Cost over £200 in entry half the animals there used to be and a good few rides shut.
Alton towers a lot better place and value for money .
Give it a miss

4 août 2024
Avis spontané
Noté 2 sur 5 étoiles

Issues with main Thrill rides

I would just like to provide some feedback on my family’s visit today.
On arrival we walked past Velocity which had a closed sign next to it. I had a chat with the member of staff who advised it had been closed for a number of weeks.
We made our way towards Kumali which appeared to be having work done on the brake section at the end of the ride. This did open later in the day but only ran with half capacity the front 4/5 rows populated. Reading reviews this evening this also looks to be something which has been happening over the last few weeks.
We did get on Mumbo Jumbo which seemed to be operating quite efficiently as our first ride.
We then headed over to Sik which had a queue of around one hour. Once in the station there seemed to be a reoccurring issue with the certain seats which meant the ride couldn’t be released and either people needed to swap seats or leave the ride. This caused the queue wait time to be longer due to the loading time of the ride.
Once on the ride itself it was disappointing that the smoke effect in the tunnels wasn’t working.
We also found out the F1 ride Flamingo 1 was shut for maintenance which again added to queue time on other rides.
I previously visited in April and our experience was much better then compared to today.
I didn’t check the website in advance unfortunately which would have advised me of the closure of Velocity but not that Kumali was running at half capacity or the poor operation of Sik.
Hopefully you get these issues rectified as I won’t be in a hurry to return

7 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Waste of money

Took my 13 yr old son and wow we were dissapointed.
Place looks run down, rides need a lick of paint. The concrete paths crumbling.
Animals look fed up especially the lions.
Few of the rides not open.
Food extortion prices, and not worth ordering.
£56 each to get in to a run down dump.
Way over priced, Alton towers way better with more rides and a lot cheaper.
Certainly wont be going back.

26 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Visited Monday

Visited Monday, 8th July. Place was mobbed with schools. Definitely gone downhill since we were last here 10 years ago. Kamali was going but 3 or 4 seat rows seemed out of action so rides were going up with only 8 or 9 folks on and no single rider queue.

Queued for flip flop and it broke down. Queued again later in the day and someone was sick on the ride. This was cleaned by sloshing water over the puke and activating the ride to evenly distribute the vomit!

They have slowed the ride down and now there is no water under it. Previously, you used to lift right out of your seat at the top but not now. Very tame.

Pirate ship again seemed tame even in the back row.

The only very exciting ride is Sic which i must say was really excellent.

We didnt do too badly getting on rides as the school left at 3. Got on velocity, sic twice, kumali, flip flop, pirate ship, navigator, little monsters. Didnt want to go on veloco raptor as too high for me. Queued for hero but gave up as slow loading. Have been on years ago andit made me dribble all the way round!

We enjoyed our day but our kids are older now (youngest 16) so we wouldnt go back.

It was fab when our kids were spread over a wide age range as we had kids of an age for every single ride on the park. Not very exciting for kids above 14 - tame rides apart from Sic.

8 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

Avoid American dinner

Great for kids but American dinner last 3 times been 45 minutes waiting for food snd it was empty terrible service. Been took over buy indian people that can't cook.plus the park needs more seats with shelters for shade people sit under trees crazy just spend abit money flamingo land you make enough

18 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Over priced

Over priced. Was there at 10am and by 3pm,only got on 3 rides due to a massive galour of school trips. Over priced, place is run down. Queuing for 3 hours for one small ride. Half the food shops were closed. Rides kept getting closed off for repairs. Staff were Miserable and didn't bother to stop the kids jumping fences and Skipping the queues. £200 spent to stand in queues and listen to teenagers swear and complain and vape. 3 hour drive so we just left after that. Was really disappointed as we were so looking forward to a fun day out but definitely wouldn't go back there. They don't limit the amount of guests like they should so you miss out on half the rides with waiting times. Day ruined

17 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Right royal rip off, avoid at all costs

2 cars and 10 people travelled down today from glasgow, most of the main rides were not working, many eating places also closed, the ones that were open are serving poor quality food, we paid almost £400 between us, we entered the theme park at 11am left raging at 2.15pn, we have been right royaly ripped off by flamingoland, i would not recommend this run down dump to anyone, ww complained to staff at the parkand got absolutely nowhere with them, anyone thinking of going there should seriously avoid doing so, we will never set foot in this dump again

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great day out

Went on the hottest day of the year this year. Only velocity wasn’t working but all the others were. Been many years here. Obv nice and quiet Monday to Wednesdays. 10 min max in queues if that. Few animals in hiding as hot. Got there and on rides at 10am did all the rides apart from kids rides by 1pm. Really was a great day.

I’ve been to theme parks around the world even though it isn’t Busch gardens Florida.

It’s got a good amount of rides for everyone and the zoo is a good walk about.

American diner great, quiet day relaxing walk about the whole park and on rides.

Typical uk theme park but was a good day.

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent location for a family holiday!

Excellent location for a family holiday. We have been coming here since I was a child and it had absolutely everything to do and we still return year after year. From the theme park, zoo, arcades, entertainment, daytime shows and swimming complex. On our most recent visit (April 2024), all rides were open and there were hardly any queues so we went on each ride multiple times. Lots of other reviews say it was very busy and they had to queue for over an hour but this wasn't the case for us. Will definately be coming back again soon and recommending to all my friends with children!

5 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Substandard, the public deserve better

We thought we'd have a good family day out with the grandchildren, we got there and found most of the rides were closed. The splash boat had been dismantled for repairs, everything in that area wasn't accessible , when it started to rain a lot of the rides closed, the rides that were open were possibly under staffed because the ques were long and going down very slowly. the track with the racing cars(F1) was a joke , empty cars and they'd only send a couple out at a time so people got frustrated at the long wait. Even Velocity and the train that takes you round the park were closed, they still charged full price though for the visit but delivered a very substandard experience. To sum it up it's not value for money, with poor facilities, too many rides closed which makes it very over priced for what is on offer compared to other venues, with it's scruffy appearance, and very expensive food, not worth the money, at least Dick Turpin had the decency to wear a mask!

28 mai 2024
Avis spontané

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