Fleet Mortgages Avis 202

Charlotte my telephone business development manager at Fleet always goes beyond to help with any difficulties. She has just recently helped on three cases two of which were quite tricky and she has helped smooth the process and has ensured things have progressed well. She is an asset to Fleet.

First time user and i have to say amazing staff , easy to talk too .fantastic
Always have access to the underwriters

Very straightforward process from application being submitted to the mortgage offer being issued. Also, great communication form the underwriter.

Most things were totally positive - friendly and helpful

Fleet Mortgages have made some excellent improvements recently, making it much easier to do business with them. These include enhancements to their lending criteria and the removal of the restricted limited company conveyancer panel, which gives our clients a wider choice of solicitors.

They offer competitive products, and I have been submitting a significant amount of business to them recently.

My BDMs, David Lockwood and Josh Mynard, consistently go above and beyond to help us overcome any challenges we face. They are a huge credit to the company.

As a BTL mortgage broker specialising in large and sometimes complex portfolio arrangements, I need lenders, BDM's and underwriters to know what they are talking about, to be supportive for me and my Clients and to provide a professional and personalised service.

Stella, Hannah and Caroline are three of the very best out there.

Thank you!

Jess was really helpful with a difficulty customer. We had a positive outcome in the end, couldn't have done it without Jess :)

Fleet great criteria help my case a lot.
Underwriter has been in touch with me one to one.
Processing time was reasonable.
Mortgage offer issued with no fuss.
What else i ask ?
Fleet is a great lender and i am happy to have you on my side.

Great lender with Amazing staffs , Always helpful and straight forward application process.

Despite satisfying all the lending criteria for BTL the valuation came back with resale issues so Fleet refused to give full offer. Fleet either need to change their lending criteria or use valuvation firms who understand the property market, they even got the floors wrong!! The information given on their valuvation report are factually incorrect! Their advisers have giving wrong information and we lost the valuvation fee. Initially they said they would refund the fee then they refused to refund it!

great communication and good system when applying

Fleet are really easy to use. Common sense underwriters and everyone there to help. Application easy to key too.

Case was offered- criteria is excellent, however they did request a lot of documents, perhaps more than other lenders would which sowed the case down a little.

You are asking for far too many documents which are completely not necessary. This does not help anybody, not me as I need to come up with silly explanations re those documents. It does not help clients who need to move on quickly. And I am not sure how this assist Fleet other then paying more for admin work?!

All the staff are friendly and helpful albeit Underwriting is quite lengthy.

Not the smoothest process on what should have been a relatively simple Remortgage, only resolved when the excellent BDM got involved.

My client and myself love working with Fleet Mortgages…
They get the job done.

Dislike-for BTL asking too many information & not asking all the information upfront.

Like-U/W updated me regularly via phone calls

As broker my first dealings with Fleet Mortgages was a absolute pleasure. The process and requirements were very clear and also along the way i had several calls giving me updates which was refreshing. One thing that particularly stood out for me was the pre valuation call where Fleet just wanted a bit more information on the property so it gave the valuer enough initial information so no shocks when they would turn up. I would use them again 100% and encourage other brokers to have a look at Fleet Mortgages

Fairly smooth process. Just a short time delay in underwriters reviewing supporting documentation. Otherwise the process might have merited 5 stars.