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Flexicover Travel Insurance Avis 

2 263
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Flexicover is my go-to insurer for travel insurance. Quick and easy to arrange cover with them as you prepare your future travel plans or need to quickly put cover inplace for an urgent journey abro... Voir plus

Noté 5 sur 5 étoiles

I've now used Flexicover for my travel insurance twice and have been very happy with their service. They were able to cover all of my pre-existing medical conditions at a reasonable price, which gave... Voir plus

Noté 4 sur 5 étoiles

I have used Flexicover.co.uk for years and have been highly satisfied, although fortunately I have never made a claim. However, on this occasion I needed to phone to adjust a medical declaration - th... Voir plus

Noté 5 sur 5 étoiles

This will be the 5th time we've used this insurance when going abroad over the last 10 years. We have had a medical event whilst in Spain and it was fully covered and efficiently dealt with, hence we... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance voyage
  2. Agence d'assurance
  3. Compagnie d'assurance

À propos de Flexicover Travel Insurance

Écrit par l'entreprise

Flexicover is one of the UK’s leading travel insurance providers. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and uncomplicated service. We believe choosing the right holiday insurance is just as important as choosing the right holiday destination. That’s why we provide a wide range of policies, so you can pick the most appropriate insurance cover to suit your needs.

Why choose Flexicover?

Écrit par l'entreprise

Benefits of Choosing Flexicover
- 24/7 Emergency Medical Helpline - 100+ Activities Covered As Standard - Up to £10m Medical Cover Per Person - Up to £5,000 Cancellation Cover Per Person
Featured in the Which? Best Rate Tables
To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Call Centre
Our friendly customer service team is ready to assist! If you have any questions or would like to speak with someone directly, feel free to give us a call at 0333 005 1071. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Coordonnées de contact

Flexicover Travel Insurance

Cover starts from under £10 – get your quote now

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(2 263)

67 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Mobile phone water damage not included

I have phoned after coming back from Hols , my mobile phone got water damaged in swimming pool and unfortunately after 15min on the phone i was told my MOBILE PHONE damage s not included in my standard insurance despite that i beleive it should be coverd under personal belonings as per my policy but i was told by customer service its not included because that is extra as under "Gadet" but when going through the booking system when purchasing i havent noticed anything likle that . When went through my policy details i beleive it is covered under personal belonings but anyway my phone wasnt worth it much but still the whole point. I Seriously dont understand. Sorry but I would not recommed it and wont buy again.

1 novembre 2024
Avis spontané
Logo de Flexicover Travel Insurance

Réponse de Flexicover Travel Insurance

Hi,

Thank you for taking the time to leave us a review and I am sorry to learn you have been informed there is no cover for gadgets under your policy.

So I can look into this further for you, please can I ask that you contacted us on responses@tifgroup.co.uk and provide your full name and policy reference number.

Kind regards,

Claire
Flexicover Team

Noté 1 sur 5 étoiles

We needed to make a claim but the…

We needed to make a claim but the process is not very user friendly.

27 septembre 2024
Logo de Flexicover Travel Insurance

Réponse de Flexicover Travel Insurance

Hi Patrick,

Thank you for taking the time to leave us a review and I am sorry to learn you have not found the claims process easy. We have sent you an email to go through this further with you.

Kind regards,

Claire
Flexicover Team

Noté 5 sur 5 étoiles

Clear and concise paperwork

Clear and concise paperwork, easy to understand all important contact details easy to follow. Would not hesitate to use company again for next trip

2 septembre 2024
Noté 5 sur 5 étoiles

Very impressed.

I have used Flexi cover before, last year, so went back to them for this year's travel. It was easy to book on line. Sadly I had to make a claim on my return, which was dealt with efficiently, I am very impressed.

9 juillet 2024
Noté 1 sur 5 étoiles

Don’t waste your money, it’s a scam

I have been a customer for 5 years now, buying an annual policy each year.I was caught up in the shut down two weekends ago, stuck in a Milan airport for three days. I had 5 flights delayed and cancelled over the three days and never made it to my final destination of Bacău. In the end I had to return home and paid £439.00 for the pleasure of an Aer Lingus flight to Dublin.As you would imagine I was sure my travel insurance was going to give me some compensation for the loss of my trip and the flights I haven’t had refunded from Aeroitalia and Easy Jet. But no not a penny. I applied via the portal, making separate claims for the different issues. I was told by a very aggressive female member of staff who called me, that I didn’t have a claim for anything. Disappointed doesn’t come near it. To anyone reading this Don’t waste your money, go somewhere else for travel insurance. It’s a take on !!

1 août 2024
Logo de Flexicover Travel Insurance

Réponse de Flexicover Travel Insurance

Hi Karen,

Thank you for taking the time to leave us a review.

We would be more than happy to contact Collinson the appointed claims provider on your behalf, to try and get you some further assistance or answers to your questions.

Please send your full name, DOB, postcode and reference number to repsonses@tifgroup.co.uk, or alternatively you can contact them directly here - https://www.collinsongroup.com/en/contact-us

Kind regards,
The Flexicover Team

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