Our Service Man was Damien. He was punctual, polite and professional. We stayed outside our home and saw him first hand doing his job. He was very thorough and having observed other pest control servi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Maurice was exceptional! He explained everything He cleared the dead rats Re baited and identified any access points He added some external bait stations and advised us of when to best call on... Voir plus
L'entreprise a répondu
Damien and Brad came around to conduct our annual pest spray. I was running a touch late which was my fault, they were legends about it and very nice. Flick did a great job as always and I would hig... Voir plus
L'entreprise a répondu
Subscribers beware. Took a subscription out for my dads house In April. Unfortunately he passed away three weeks ago. Cancelled the subscription two weeks ago then had a $384 amount debited from... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Get Rid Of Pest Problems With Flick’s Highly Trained Experts! Providing safe and effective commercial and residential pest control and hygiene services to families and businesses.
Coordonnées de contact
Australie
- www.flick.com.au
4,3
Excellent
212 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Flick
Hi Kate, thank you for the 5-stars for Dave!
Customer service with the right attitude
Second year I had Santosh visit my property to carry out the annual termite inspection. He always arrives on time as arranged, helpful, professional and patiently answers any questions I have. He is a credit to the company.
11 mai 2026
Avis spontané
Réponse de Flick
Hi Happy Customer! Thank you so much for your wonderful review for Santosh!
Tony B is a great technician
Tony B is a great technician! Easy to talk to and knowledgeable. Thanks Flick
6 mai 2026
Avis spontané
Réponse de Flick
Thanks Shannyn! We agree that Tony B is a great technician!
Mark was extremely thorough and…
Mark was extremely thorough and courteous, explaining what process was and how long it would take.
8 mai 2026
Avis spontané
Réponse de Flick
Hi Jeffrey, Thank you for your detailed review of the service provided by Mark!
Sonu is an exllecllent work
8 mai 2026
Avis spontané
Réponse de Flick
Hi Ritesh, thank you taking the time to leave 5-stars for Sonu!
Communication was clear
Communication was clear, explained the process well, Ash was professional and easy to deal with.
8 mai 2026
Avis spontané
Réponse de Flick
Hi Kevin, thanks for the great feedback about Ash.
Bikash was very knowledgeable and…
Bikash was very knowledgeable and thorough. Have had consistently postive experiences with Flick and it's technicians.
7 mai 2026
Avis spontané
Réponse de Flick
Hi Nirlep, Thank you for your continued trust and loyalty to Flick. We really appreciate you taking the time to share your experience. We’re also pleased to hear Bikash made such a positive impression with his knowledge and thorough service.
Tracy Henderson is always so efficient
Tracy Henderson is always so efficient, friendly and kind.
7 mai 2026
Avis spontané
Réponse de Flick
Hi Karin, thank you for the lovely review for Tracy.
Great job Dave
Dave did an excellent job.
He is extremely knowledgeable & explained the process thoroughly.
Thanks Flick & Dave for your excellent service.
7 mai 2026
Avis spontané
Réponse de Flick
Hi Peter, Thanks for the glowing review for Dave! We're thrilled to hear you were happy with the service.
Mark was punctual and super friendly
Mark was punctual and super friendly. Very thorough with his assessment and reporting.
7 mai 2026
Avis spontané
Réponse de Flick
Thank you for the detailed review for Mark, Tim! We appreciate it :)
Bikash did an excellent job
Bikash did an excellent job by performing the pest control for German cockroaches. He advised how to take care of areas where they will grow. He came on agreed time and completed all planned work. Truly professional and recommend flick.
7 mai 2026
Avis spontané
Réponse de Flick
Hi Manjushri, thanks for the recommendation, and for the amazing review for Bikash!
Tony - pest inspection
Tony is very polite, friendly and helpful.
He clearly and honestly explained what needed to be done and why.
I have complete confidence that his recommendations will keep my mind at ease regarding pests.
7 mai 2026
Avis spontané
Réponse de Flick
Hi Lloyd, We're so pleased to hear about your experience with Tony! Thanks for leaving a review :)
Noel was awesome
Noel was awesome, he worked in well with our dog and did a thorough job.
7 mai 2026
Avis spontané
Réponse de Flick
Noel is an expert with both pets AND pests! We're so glad to hear you're satisfied with the service :)
Thanks Noel job well done.
6 mai 2026
Avis spontané
Réponse de Flick
Hi Marie, We're glad to hear you're happy with the service provided by Noel. Thanks for taking the time to leave a review!
Réponse de Flick
Thank you for the 5-star review, Daniel!
Ash R from Flick visited our house…
Ash R from Flick visited our house today for its annual treatment. He did very thorough and professional job inside and out. He explained clearly what he was doing and why. He gave us sensible instructions for the immediate post-treatment period. Ash is knowledgable and engaging. We were grateful for the work he did and it reinforced our longstanding connection with Flick. .
6 mai 2026
Avis spontané
Réponse de Flick
Hi There, Thanks for being a long time customer! And we're so glad to hear that you were satisfied with the service provided by Ash R!
Tracy from Flick Pest Control - excellent service
Tracy was always cheerful, efficient and professional. I thoroughly recommend her.
29 avril 2026
Avis spontané
Réponse de Flick
Hi Harriet, thank you for your wonderful review for Tracy!
Excellent experience
Excellent on time experience. Ash was engaging, took time to explain what he found and was generally very helpful. Really great service and I would definitely have Ash back anytime. Great job!
5 mai 2026
Avis spontané
Réponse de Flick
Hi Liz, Thanks for sharing your experience with Ash!
I am beyond disappointed with Flick
I am beyond disappointed with Flick. After being a loyal customer for 15 years, I finally decided to cancel my contract due to their exorbitant pricing. You would think a decade and a half of patronage would earn you some basic respect, but instead, I’ve had a nightmare trying to get a refund for my overpayments.
The customer service is genuinely terrible. They actually had the audacity to blame me for the refund delay, claiming I didn't "follow up" enough. Apparently, their failure to migrate my records to their new payment system is my problem, not theirs.
I dealt with Barry Bowyer from the Melbourne accounts team, who was dismissive and completely unhelpful. Every "option" he provided was unacceptable and clearly designed to protect their bottom line rather than do the right thing.
This company is just money-hungry and has zero regard for long-term clients. Save yourself the headache and go elsewhere. Not recommended at all!
30 avril 2026
Avis spontané
Réponse de Flick
Hi Shanaka,
Thank you for taking the time to share your feedback and for your long‑standing support over the past 15 years. We can understand how frustrating this experience has been for you. Your feedback has been shared with the branch, and they will be in contact with you. Kind regards, Ash from Flick
Réponse de Flick
Thank you for the 5-star review, Debra!
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