Flight Centre UK - Flight Centre Romford Avis 

Amy was delightful! She was very knowledgeable and helpful and remembered my details from the previous week.
I had never used the Flight Centre before but I'm glad I booked my daughter's flights with them. I feel much more confident that it's all taken care of than had I booked on-line myself.
I would definitely use them again. All staff were friendly and welcoming.
Thanks Amy & Team

Melanie has been very helpful in booking my holiday to Mexico and kindly rearranging my outgoing flight with patience and efficiency.

Amy Burns helped me to secure a flight and ever so helpful and super efficient with the process.
Afterwards she was very helpful to book my seat and checking in with me. I am really pleased with the service.
Thank you
Mimi

Mel always makes everything better. I ask for something and she organises it for me. I'm so pleased to have her and this company as my travel companion.

Amy did a great job getting me a good price and making sure I had nothing to worry about. Follow up service was excellent

Agent was very quick with replies and enquiries . Thank you Hannah

Sophie Curtis is so efficient, got back to me straight away giving me a couple of options to choose from. Good service as expected.

Sophie was a great help in booking our holiday

We booked flights to NZ with a stop over in KL through Sophie Curtis at Flight centre. She was absolutely excellent giving us a whole range of options for flights, made recommendations for places to stay and activities to do in KL and organised transfers etc. She made everything very easy and straightforward. Sophie has also looked into another holiday for us and was very good at finding wheelchair accessible hotels for me which can often be quite challenging. Definitely recommend :-)

Melanie has been organising flights to Australia for me for a few years now. Her experience, knowledge, communication, professionalism, kindness, understanding and support has always been absolutely outstanding. I have been so very grateful these last few weeks during these very challenging times of flight cancellations and travel disruptions. She has been with us and supporting us each step of the way. Thank you so much, it has been so very much apppreciated.

Hannah was very helpful and provided me with various flight options. I received all the information via email following the call and the whole experience was very good.

Matthew Johnstone was the person who was helping me. Throughout the process of telling me my flight had been cancelled to securing me a new flight he was patient, attentive, calm and diligent. He was always ready to talk on the phone and gave me confidence that a new flight at the right price would be found. I would thoroughly recommend Flight Centre particularly in these uncertain times and thank you Matthew

Thanks to Hannah Thorogood for organising flights for us to Sydney. She has been very thorough, attentive & responsive throughout.
I cannot praise her service enough. It is the second time she has seamlessly arranged multi-city flights for us in recent times.
Hope to continue doing so!

I have used Melanie for a number of trips now from family holidays to work trips to the States and beyond. I have always received a 1st class service from Melanie and always makes great suggestions plus the "have you thought about" too. If you are looking for someone who goes out of their way to help......Melanie is your person.

I'm 64 and been travelling long haul to New Zealand ✈️ and Australia all my life so have had dealings with many different travel agents!
I can honestly say Melanie and her team are fantastic at their work 👏 above and beyond I would call it at keeping me the customer informed and up to date with all aspects of my booking and any changes! I have NEVER experienced this level of service before and will be using Melanie & her branch from now on for all my travel plans!

Excellent experience. Lovely telephone voice and very helpful. Thanks for all your advice
Andy Allen

Sophie, was very helpful and made dinging flights to Australia very easy.
Thanks.
Tom & Jane

Hannah is so helpful and reliable

Very helpful and good service. Would recommend to other people.

If I could give more stars, I would! I am a little cautious in giving a great review, as I don't want head office to steal her away! Melanie is just who you need when planning any kind of trip. Helpful, friendly, professional, and takes into consideration all your needs, whilst trying to make it as economical as possible. It feels like you are dealing with a friend when planning your next travel adventure. Highly recommend (but don't steal her away!).😊