Flint Bishop Avis 

Absolutely atrocious. Took 17 days to respond to an email offering settlement then gave me 7days from 30th Dec to 6th Jan to reply supplying evidence when most avenues were closed. Now sending threatening emails even though my balance is zero. Unprofessional, unnecessary intimidatory, deliberately harassing tactics.

I am currently dealing with Flint Bishop regarding an alleged British Gas debt. My experience has been a masterclass in how to try and intimidate a consumer without having the actual paperwork to back it up.
​Here is their playbook, based on my case:
​The Threat: They threaten a CCJ for a substantial amount for a period dating back years.
​The Stall: When I legally requested the Contract and Default Notice (under CPR 31.14), they couldn't provide it. They admitted they were "seeking instructions" from their client.
​The "Glitch": When pressed for the evidence, I received emails with attachments that were either "corrupt," "fake," or simply spinning wheels that wouldn't load. It appears they are trying to "tick a box" to say they sent documents, without actually having them.
​They seem to rely on people being too scared to fight back. When you actually apply forensic scrutiny to their claims—checking dates, requesting signed contracts, and cross-referencing suppliers (I was with another supplier for part of the claimed period)—their case falls apart.
​My advice to anyone receiving a letter from them: Do not ignore it, but do NOT just pay it out of fear. Demand "Strict Proof." Demand the signed contract. Check the dates. In my experience, when you shine a light on their evidence, there is nothing there but administrative errors and bluffing.

Robin who dealt with the conveyancing was helpful all way through the process answering any questions or concerns I had and giving suggestions as to what was next going to happen.So I just waited for the next contact from him and at the completion stage he kept me and my brother up to date with how things were going up too the actual completion

My buyers solicitor, recommended by their estate agent. I’ve worked in the housing industry (estate agency & new homes sector) for over 4 decades. When I heard that a panel solicitor (that’s what agents call them, a selection of solicitors the agents use) I groaned, my seller groaned and their agent groaned because we all knew that the process was going to be slow and painful, yet so unnecessary.
There are 4 people in my chain. The top being moved out of their property for two months now. Our searches took the standard 5 days to arrive with our solicitors, mortgage offers, only three remember, arrived a week to ten days from application.
With that in mind, those items all being back a few weeks from the sale being agreed (23/09). Enquiries weren’t looked at until 23/12, the day solicitors go into Christmas shut down.
The rest of the chain had progressed to contracts signed and sat waiting in December for the panel solicitor to catch up.
My buyer was told by this lot that they would not look at her file until they’d dealt with their December completions! The chain were discussing a completion date of 19th December we should’ve been a December completion! This lot had told my buyer in October that this process would take 6 months to complete! On their website they advertise the usual 8-12 weeks conveyancing time, can be done in as little as 2,4,6 weeks if you remember a solicitor works for you and not the other way round.

Now I mentioned panel, when you use a solicitor that your agents point you towards, telling you it will make it easier, DON’T, just walk away and find your own solicitor. A panel solicitor looks at your file once a month, they diary note you, they aren’t proactive because your case is easy money, they get business from the agent, the agent gets a kick back from the solicitor for the business. They work to their own agenda not yours.

After being satisfied by answers to the enquiries 13/01, I am being told that they are not sending out the contract for my buyer to sign until next week (w/c 19/01) and this will be done by donkey aka Royal Mail. But, not until they have sent out the property pack, by post.
How they have worked in this chain has impacted greatly on peoples lives and they are not bothered, weeks to live, not bothered, passed away, don’t get to see your new home, not bothered. The attitude is antiquated and disgusting.
Three other solicitors in this chain dealt with lots of other property sales yet still got us to a position to be able to exchange and complete in December.
But this bunch, don’t even use email.
We are still not exchanged, still have no end date and still losing our sanity, ready to throw it all in and stay put. They don’t care.

DO NOT USE IF VIA AN ESTATE AGRNT RECOMMENDATION.
REMEMBER YOUR SOLICITOR ACTS FOR YOU, YOU HAVE INSTRUCTED THEM TO DO A JOB TO YOUR TIME AND NOT THEIRS.

Sarah and Olivia made the purchase of our home smooth, easy and fuss free. Met our timelines, stayed in contact and explained anything we were unsure of.

In the early stages, it wasn't clear who was our main contact and we didn't receive an email with documents attached which was crucial for the sale to progress and it was sometime before this was chased. I had a good relationship with the buyers and luckily we were able to keep each other up to date with the progress and what was needed next. On exchange day, Carla was good at chasing the buyers solicitor and notified me of this.

Lauren at Flint Bishop explained things clearly to us. She (or her colleagues) always answered my telephone queries on the spot. She was calm and patient with me during the sale of my late fathers house, which turned out to take longer than expected due to the purchasers behaviours.

We sold our house. Whenever we needed to speak to our lawyer, somebody (usually the lawyer themself) answered the phone, annd told us where things were - and what was likelly to be happening upcoming too. Buyer's lawyers need cajoling annd prodding throughout & FB did this without our first prodding them. A true professional service.

debt passed to them front octopus , threatening emails asking for hundreds a month , im on benefits shame on them and octopus

REPLY TO YOUR COMMENT
IM ALREADY IN CONTACT WITH YOU AND ITS FROM THIS EMAIL ADDRESS YOU ARE SENDING ME EMAILS SO DONT MAKE OUT YOU DONT KNOW WHAT YOU ARE DOING OR SENDING TO ME !

Truly the worst money grubbing firm of people. They refuse to stop harassing an89 year old man who is a victim of identity fraud, never communicate with the same person and are so lazy they keep asking questions they already know the answer to. My complaint is in the process but I have low expectations of any satisfaction

Efficient and professional

They are a pleasure to deal with, friendly, approachable and kept me well informed throughout.

Yet again!

I put a negative review on Trust Pilot.

Got the usual reply.
'Very sorry and we understand how distressing this is and please do contract us at this email address and we will look into it blah blah blah".

So I did re-email the previous email and asked them to sort it out. No reply.

Didn't hear from them for over 8 weeks and then another letter in the post saying the same stuff and now they are adding interest!

So, sorry Flint Bishop, its not distressing in the slightest. you are just incompetent or you have your noses in the British Gas trough!

Only you know which it is?

Don't reply to this, reply to my emails.

DONT TRUST THIS FLINT BISHOP THEY DEMANDING MONEY FROM MY TWO SICK PARENTS one has Parkinson and copd and my dad has heart problems and fits, THIS COMPANY SHOULD BE SHAMED OF THEM selfs, don't help u out, just waste time this company going to take my folks dreams and memories way and where my folks want died in that house we all lived there over 40+ years, this company like many others should be shut down so can't hurt anyone else break up family's and homes love ones just before bloody Christmas and u haven't got heart, I am sorry but I thought scrooge was bad guy but at Christmas be no happy merry Christmas for me and my family

My house sale was dealt with very professionally. The conveyance team was easy to get hold of whenever necessary. I was not always able to print off some reports but they were then sent by post. GPO were frequently very tardy in delivering items but then Flint Bishop sent them by signed delivery which waxs helpful

From start to finish, our experience of the conveyancing service we received from Sarah and Robin at Flint Bishop was of a very high standard.
We were regularly kept informed with updates throughout the process.
We would thoroughly recommend Flint Bishop to handle our conveyancing needs in the future.

I’m a very satisfied customer. The team at FBB were very professional and dealt with every aspect of my house sale with timely efficiency. I was always kept up to date and would definitely recommend.

These buffoons were instructed by British Gas to recover a debt from me which is the subject of a complaint which first started on December 13th 2023.
I took it to the Energy Ombudsman and won my case however British Gas lied about having followed the directions and about whether my smart meter is even working so this is very much a live complaint as they have continued the same behaviour despite the Ombudsman's findings that they were in the wrong. This is now waiting for the final response letter from British Gas so it can be referred back to the Ombudsman.

These clowns have been worse than useless. They have been repeatedly passed the information including the fact that there is actually a direct debit set up for me to pay my energy bills and British Gas are failing to take any payments. Flint Bishop have reported these as 'missed payments' and have damaged my credit file.

They have harassed me by letters in the post and emails which have included threats of legal action. I have repeatedly told them they need to go back to their client and tell them to deal with the complaint so the matter can be resolved, Flint Bishop then come back with more threats, have called me a liar and on occasion gave me a deadline to respond by which was in August when it was October. They have no clue what they are doing, I don't believe any of the people I have dealt with are solicitors or have any legal training as when asked they described themselves as 'agents'.

They have now for the second time told me they are no longer acting for British Gas however it won't be long before they make contact and we are back to square one of the demanding I contact them or they will take legal action, I go back and outline the issues and tell them their client needs to issue the final response letter and then they message me again demanding I make contact or they will take legal action. It is a neverending circle as they have done nothing to promote this getting resolved and yet hound me making threats they don't then carry out and when challenged their debt recoveries department wont allow you to make a complaint about their bully boy tactics.

If British Gas had instructed a decent company this complaint would not be approaching it's second birthday.

Flint Bishop have achieved nothing and their tactics are those of a bully who is all talk and no action. It is well known how incompetent British Gas are and Flint Bishop are a bunch of incompetent wannabes who cannot even work out the months of the year and are happy to harass people without carrying out any due dilegence on if their actions have any merit.

Total scum

Further edit in response to the response from Flint Bishop....

I made a complaint to you about your conduct to debtrecovery solutions and you refused to deal with it which is why I wrote this response as you have no desire to do better.

If this review helps one person feels less victimised by your lack of professionalism and false allegations it has served it purpose

You achieved nothing other than bullying and harassing someone based on no evidence and did not carry out due dillegence as a legal professional should

Disgraceful

Lauren has been so helpful and informative with the recent sale of our home, she ensured to keep me up to date along the way, responded to any emails or enquiries promptly. Highly recommend Flints for your conveyancing needs!

Everything was right no problems