Flint Bishop Avis 

We recently reviewed our wills and were assigned Amanda Webb as our contact at Flint Bishop. Amanda also helped us with
Our LPA, we found Amanda to be very Patient and very clear when explaining any impact or detriment arising from our decisions, Amanda was very professional but made us feel very comfortable and unhurried which is important with such big decisions, I have no hesitation in recommending Amanda and will certainly contact her if I need further help.

Absolute SCAM!!!!!! Avoid at all costs. My parents passed away and they still sent out letters demanding money. My mother always kept upto date paying gas bills. Spoke to “Hannah” and told to stop sending scamming mail. SCAMMERS!!!!

Good comminication and action by Flint Bishop and Sara Hanson.

This company made contact via phone which I thought sounded like a scam. Then there was a letter (sent to wrong address). They were chasing £30 odd supposedly due to British Gas. It’s actually British Gas that’s due the money to their client and not the other way round.

All proof of payment and indeed credit invoices and final statement in credit were sent to the advised email.

Company said nothing was received by email but they’ve closed account anyway. Strange.

What a waste of time, effort and money this has caused all concerned. No money was ever due to British Gas whatsoever with the account sitting in credit.

Terrible to be chasing non existent sums and then claiming no email was sent.

Would give zero star if possible.

No apology offered and girl could not say why no contact was made to say the case was closed randomly.

Non-existant customer service, threatening legal action on behalf of clients over invoices that were not yet due, but not responding or even acknowledging any queries.

Horrible experience, sent a letter before action to us as the incorrect defendants, couldnt even bother finding the correct entity on companies house. When my mum receieved the letter, she called the lady to clarify THEIR mistake and instead the lady started shouting at my mum, bot very professional. I then had to call the firm who refused to speak to me or provide further information. It wasnt until I informed them that I am a lawyer myself and would be happy to write to them in a professional capacity that the lady spoke to me an acknowledged their mistake, couldnt even say sorry to me for sending me a threatening letter in error. It takes two minutes to do a search/ double check that you are writing to the correct defendant but clearly no one at this firm could be bothered to do so.

For an individual a Will is something that you can come up with many good reasons to postpone.

Flint Bishop were great though and prior to meeting they sent me a pack to help concentrate my mind.

I now knew what I wanted to do with my estate because I'm a clever guy, however... It turns out that I'm not.

Their representative went through all my initial decisions and, explaining each one, I was happy to alter that which I thought was good to something that I knew was excellent.

Thank you FB.

Update to previous posting.

As they fail to desist in threatening unwarranted action I have given notice of my intention to issue against them for damages under the protection from harrasment act 1997

Their employee Martina Singh requires supervision as to how to deal with their clients British Gas when verifying facts

Sara dealt with our conveyancing for the sale of a house for us. We have used the company before for conveyancing and so has our son from our recommendation and never had problems Sara dealt with all queries on our behalf and either herself or her secretary always answered our emails and phone calls the same day which to us is really important. Friendly and helpful reception staff when had to go in to office. Would definitely use again and recommend.

Poor experience due to Rude and unprofessional customer service (Ref: M0564206 Balance: £447.69)

This law firm took my case for none fault car accident. The way they are handling my case is not satisfactory. Two months I was out of work when my loss of earnings is up to £4000 as my weekly earnings £500. They requested from me two years tax return, bank statement, weekly payslips. They are claiming my loss of earnings calculation is £500. Yet still they came back they said the third party has requested my profits and losses for the past two years. They have frustrated me and for the past two years they can’t finalise my claims. I will not recommend this law firm.

con people - do not trust

Very highly recommend Jane Shepherd from your Derby branch for last will and testimate writing.
Excellent all round service and I felt Jane went above and beyond listening to all my requirements. She's very knowledgeable, very transparent no hidden costs, and completely put me at ease, not rushed nothing was too much trouble. Thank you so much, a real credit to your team. I can honestly say that both my dealings with Flint Bishop Derby have been outstanding and you'd definitely be my first port of call for any legal matter A++++++

A company of mine received a demand from these shysters,for a property never occuppied,owned.My company has never had any utilities supplied .On speaking to British Gas they confirmed they have no record of this account no./Address.
I have been letting and managing properties for over 20 years,running a Letting agency,so have many years of exeperience dealing with these type of people.My advice is - Do not attempt to contact them at all Report them to - British Gas Customer Service include a copy of the offending demand. I reported them to Brtish gas,and Trading Standards.

The joke that is British Gas now using solicitors letters in an attempt to harass.
Despite contacting British Gas telling them to send physical bills they continue to send bills by email.
After having continued issues with their pathetic app and constantly having to change log in details I contacted them and was told bill would be sent , needless to say they weren't!
More ridiculous is "British" Gas use South African call centres ! After calling BG they accepted it was their mistake and actually gave me £100 discount for the "inconvenience"
British Gas is pathetic and using solicitors to threaten people when there actually completely in the wrong is disgusting
British Gas choose without notification to stop sending paper bills so unless you use email you haven't a clue you've actually got a bill to pay !
Of course clowns like these "solicitors" don't have a clue as to BG practises and simply try bully tactics and threats.
And the fact BG only point of contact is a South African call centre is farcical especially trying to have a conversation with a person with a very strong accent and ridiculous time delay on the line .
Using dodgy "solicitors" just adds to the poor customer experience with "British" gas ......

Utterly diabolical - wrote to a 86 year old - threatening them with a 'legal letter' for a £00.00 balance. Assuming they are paid by their client British Gas for sending this letter. How many other clients get letters threating for a £0.00 balance - this is bullying in the extreme and solicitors making money out of sending letters with £0.00 balances. Spoke to them on the phone and they said the case has been closed (they dont send letters for this apparently). Shame on Flint Bishop - making money on the back of their client British Gas - shame on British Gas for engaging with Flint Bishop.

We are in our 70s and have moved house, using Flint Bishop for conveyancing, after over 40 years in the same home.
Our experience with Sukhy Kandola, Lauren and the team has been excellent. Everything was explained to us and queries via email were answered quickly. This made an initially rather daunting process much easier and we felt in good hands throughout.

Absolute bullies and inhuman.
I have been in an ongoing battle with British Gas for 2 years now, and have recently started receiving threats from Flint Bishop demanding money that I do not owe. They have continuously harassed me for months via email, phone calls, texts, letters despite me providing evidence that the sums of money are incorrect, proof of a payment plan and explaining my stress-induced epilepsy which has worsened during the ordeal. I am now not just battling British Gas but these absolute BULLIES of a company. Disgusting attitude and quite frankly diabolical attitude towards the disabled.

Recieved a letter from this company on 2/8/24 saying I owed British Gas £1249.91. Upon checking my gas bills I discovered I had not been sent a gas bill since October 2023. Phoned British Gas gave a reading and was assured I would be sent a bill straight away. Nothing happened! Why won't British Gas send me a bill? (which would be paid straight away). I have been a customer of British Gas since 1972 and always paid my bills on time. For some reason these solicitors decided to send the threatening letter to my wife who suffers from dementia and caused her much distress. They did not sign the letter so there is no one to contact. Perhaps Flint Bishiop will send me a gas bill as they must know what the £1249.91 is for or they would not have sent me the letter in the first place! I shall wait for a reply but I do not expect one. All I can say is W.A.L.O.W's.

I have had a very mixed experience with solicitors in general and also within Flint Bishop, but if they were all as helpful, prompt, knowledgeable and honest as Will Harper then I'm sure the company would excel. Too often solicitors use the clients lack of legal knowledge as a carte blanche to generate the maximum amount of revenue, but in Wills case he was always honest and upfront and clear in his explanations and directions. Dealing with him has been like a breath of fresh air and I would recommend his services to anyone.