Flogas Britain Limited Avis 

16 433
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

★★★★★ I had an excellent experience switching to Flogas, thanks to Helen. She was brilliant from start to finish. She explained the process clearly, kept me updated, and responded promptly whenev... Voir plus

Noté 5 sur 5 étoiles

We sent a request for information in the morning and by the afternoon of the same day that information appeared in my inbox. Again thanks to Shenaz aka Shaz, who has been a great help to us especia... Voir plus

Noté 5 sur 5 étoiles

I called Flogas today because my contract renews in a few weeks. I had already received quotes from two other companies. The initial quote given by Shaz was about 10% higher than those quotes but when... Voir plus

Noté 4 sur 5 étoiles

Overall I’m fairly pleased with my 2-year Flogas renewal contract. Helen was helpful in getting me a deal that I was broadly comfortable with, although the price has gone up and it’s not fixed for the... Voir plus

À propos de l'entreprise

  1. Compagnie gazière
  2. aussi dans
  3. Fournisseur d'énergie

À propos de Flogas Britain Limited

Écrit par l'entreprise

flogas-image
For Business
Gas Bottles
Sustainability

We have over 35 years’ experience providing alternative energy solutions to off grid domestic and commercial customers throughout the UK. From small installations for use in the home (Liquefied Petroleum Gas - LPG), to very large commercial installations (Liquefied Natural Gas - LNG), we deliver affordable energy solutions that are reliable, safe and expertly managed. Call us today for further information on 0800 574 574 or visit our website, www.flogas.co.uk


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(16 433)

3 521 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

On receiving our renewal contract we…

On receiving our renewal contract we were not happy with what was quoted. We phoned FLO GAS twice after that for quotes and we were still not happy with the quote. It is not fair to customers to give different quotes depending on who you speak to or, on what day one phones.
On speaking to Helen on the third attempt she gave us figures which were acceptable ànd so we are going to renew our contract. Thank you Helen for doing your best for us which is much appreciated.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Flogas Renewal

Just renewed by Flogas contract for another 2 years. My call was picked up in seconds, Helen was polite, knowledgeable and efficient. Very easy to deal with, the whole process was a pleasure. Well done Helen, well done Flogas. Top service.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service, spoke with Christine Bell on WhatsApp and she got back to me straight away, very efficient and helpful, thank you !

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

New customer, speedy top up

Am a new customer and was a little surprised to see a tanker outside the house on a Sunday morning (auto ordering was turned on though) with a friendly and positive driver called James to fill up the bulk tank. He was swift, professional, and mindful of the garden. All set now for the winter.

13 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

A pleasure to deal with.

Helen at Flogas was a pleasure to deal with during my move from Calor to Flogas. She dealt with my move from start to finish, keeping me informed and explaining the process. It was great to have contact with Helen every time, she was knowledgeable, informed and just lovely to talk to about the whole process. She sorted out the issues with Calor so i didn't need to worry about it and the move went smoothly.

14 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Helen was great in helping us switch…

Helen was great in helping us switch from Calor. She was friendly and got back to me really quickly. Calor actually tried to get us to stay by matching their price but the customer service I received from flo gas was so much better so I still went ahead with the switch. Already had our first delivery so very pleased

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to order online

Easy to order online, delivery quick , delivered on time, friendly service, respectful of property and asked where we wanted the bottle to be put, easy payment methods. Definitely recommend this company and we recommend and praise Alistair Evely for his professional service and friendly manner and good service

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

All good stuff

All good stuff, the auto-ordering did work this time, they ob monitored the level and came and and filled it up with me doing nothing, two previous times it got a bit lower than i was happy with so had to phone them

12 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Used them for bulk gas supply, missed one payment (which was my fault to be fair) but found the lady was quite rude on the phone.

1 septembre 2026
Avis spontané
Logo de Flogas Britain Limited

Réponse de Flogas Britain Limited

Good morning Mr Harris, thank you for your review.
I'm sorry to hear about your experience. I have passed your feedback to our Customer Relations Team; however, we have been unable to locate your account using the details provided. If you contact us directly with your account information, a member of the team will be happy to investigate and get in touch.
Kind regards.

Noté 4 sur 5 étoiles

I wish to appologise for rating Flo Gas…

I wish to appologise for rating Flo Gas so low as they were not specific as to where they had place my updated sensor. Flo Gas came when I was not at home.Removed old sensor and replaced it with an updated one. I phoned them as I was unable to find it.It is on the wall mounted on a bracket.They failed to inform me that the wall was inside my tank therefore it was not visible to the naked eye. A friend of mine who is a man came round and knew straight away where this new sensor was.On the WALL OF THE TANK. Sorry Flo Gas but it would have helped if the engineer had left a message in my letter box as to where this new gadget had been placed alternately when I phoned to enquire had the knowledge to tell me. All good now. Not very informative in my case.

11 septembre 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus