FootballShopOnline Avis 

purchased an Australian jersey with express shipping 10 days before leaving for America. The store advertised delivery within 2–3 days, so I expected it to arrive well before my trip.

Unfortunately, the item wasn’t even shipped after a week. When I contacted customer service to cancel the order, I was told this wasn’t possible. I had someone return the item immediately once it arrived, and although the store confirmed they had received the return, it still took three weeks and three follow-up emails before my refund was finally processed.

Based on my experience, I would not recommend purchasing anything from this store if you need it by a specific date. I also wouldn’t expect prompt or professional customer service if any issues arise.

scammers, avoid, they take money, never delivery or return your emails or calls. tracker of order doesn't work.

Absolutely disgusting service 😡 I ordered 2 tops with the supposedly VIP Express delivery? Over 11 days and still no sign of them!! Now I can't get through to Customer Service, the robot on the phone is appalling. No tops, no refund, I pray people read these before ever buying from you's. I wish I had

Never received my top I ordered, cannot find website again, only have email address - they are refusing to refund and want me to send photo of the said top I ordered !!!!

Do not buy from this company. I’m not even sure if they exist. I ordered a football shirt TWO MONTHS ago. It still hasn’t arrived. Countless emails from me chasing the delivery have been met with fobbed off ‘it’s on its way’ replies, probably AI generated. I’ve now asked for a refund, but my emails are no longer get being replied to. I’m now starting legal proceedings to get my money back. Do not buy from this (bogus) company.

I bought a dressing gown it states delivered but i have not received the parcel, I have sent messages and emails but got no reply I have also tried to call the number on their website but its unrecognisable.
Very disappointing as this was a birthday gift

Bought aston villa shorts and top pyamas set
Was very happy and was quick delivery

Scam company. They take your money and don't deliver your order

Excellent service , brought pyjamas man utd delivered next say

Didn't read reviews prior to purchase, fortunately, as my experience of product (Celtic Polo), and delivery is first class. No complaints.

Do not order from this company unless you are willing to order an item and forget about it. Customer service will assure you its on its way and they are doing everthing they can, however, they do not know anything about timeframes and when you track your purchase, carriers will state they are waiting for the item for many days until its recieved by them.

Bought a jacket that was faulty. They asked me to return and then stopped communicating and have not refunded me. Be aware and stay away.

A great online shopping experience. Ordered late on Tuesday night. Arrived today. Great price. Item as advertised. Very pleased with my purchase. Thank you.

Never read reviews before buying - which honestly would have put me off. Ordered coat and it was delivered quickly. Company kept me updated sending emails. Arrived via Amazon Prime. Husband loves it - so does my son!

After reading the terrible reviews I was convinced I wouldn’t receive my order so was pleasantly surprised when it was delivered 2 days later. I received updates on the order all the way through. The kids pjs I ordered were just as described on the site & packaged well. I can’t wait to give them to my nephews :)

Never recieved the order and it is impossible to contact them, the phone just rings and no replies to emails and voicemails. 2 christmas presnts I have to re purchase!

My 1st experience with football shop online and was pleasantly surprised how easy it was
Prompt delivery and excellent quality of kids football pyjamas so I will recommend to friends and family
Thank you

AVOID BROKEN PROMISES ON DELIVERY TIME STILL NOT RECEIVED AFTER A MONTH