Framer Avis 104

Hidden $30 monthly charge for inviting one additional editor – classic dark pattern
Framer silently charged me $30 after I invited one additional user to edit my project.
Nowhere during the invitation process was there any clear warning, price display, or confirmation that this would cost $30 per month. No pop-up, no mention of billing — nothing.
A month later the money was automatically deducted from my card without any prior notice. This is deceptive billing and a textbook hidden fee.

I've been trying to cancel my subscription with Framer for several hours now. Their support page is outdated and doesn't understand the current layout of the admin page, and their 'chat' service is completely useless - quick to respond until you mention cancellation, at which point it completely stops responding. Avoid.

I had a very disappointing experience.

First of all, the pricing is quite high, especially considering how limited the Basic plans are. Many essential features feel restricted unless you upgrade, which makes it hard to justify the cost.

I also ran into a major issue with project transfers. I created websites and transferred them to clients using the built-in Project Transfer feature, assuming that was all I needed to do. Only afterward was I informed that I also had to register in a separate section. This requirement was not made clear upfront, and it caused unnecessary confusion and inconvenience.

On top of that, I was denied approval for the affiliate program for reasons that feel completely unreasonable. I was told I need to have a page with at least 1,000 followers and that I must already be creating content about graphic or web design. This is frankly ridiculous — how am I supposed to grow my business and start creating websites for clients using Framer if I’m blocked just because I don’t have an established Instagram page?

Overall, a frustrating and limiting experience. At this point, I’m seriously considering going back to WordPress.

I had a good looking site on Framer, eventually outgrew it and needed to own my own codebase. I lost access to my account due to losing a domain and customer support helped me get it back, in the interim I was charged a subscription fee, but they refunded when asked.

The absolute best app out there. Managed to ship 300+ page website in a month. 6 months after it's become our best customer aquisition chanel. Even non designers can make changes and publish. No coding knowledge needed.

Awful customer support - not willing to work with you on issues.

Bought a basic plan for framer to make a very minimalistic site to show services I offer and how to contact me.
Originally the structure was okay. As soon as you ask the AI for a simple request it does something completely different. Only giving it 2 stars as I was refunded relatively quickly.

I would avoid this website

Absoluter Müll!!!! Catchen mit geilen Templates die in der Anpassung einfach Schrott sind. Implementieren von Dingen über das normale Template hinaus kaum möglich.
Support - Schrott! Geldgeiles Unternehmen mehr nicht.

Framer is not GDPR compliant in Germany, and you cannot realistically make it compliant due to their CDN setup. Support simply ignores GDPR-related questions instead of providing proper answers.

The pricing is unnecessarily expensive, flexibility is limited, and you’re heavily locked into the Framer ecosystem.

Worst case: you spend weeks building a great website and then realize Framer is far too restrictive.

Tip: Export your Framer design via Figma and use Claude AI to rebuild the entire site in clean HTML + CSS. Took me 1–2 hours, and the result runs better than before. Finally independent from Framer.

It was great at first but was limited in design capabilities and user experience in building site is not great. Although it seems like a simple builder to use, it's not and somehow feels overcomplicated. I would have come back to this tool but when trying to cancel the subscription, they hid the button and made it impossible to cancel. It's not a great customer experience and has completely turned me off from ever coming back to this brand.

Framer offers a year for free for students. You have to submit an enrollment letter proving you're currently enrolled and they say they will get back to you within 5 business days. I was in a time crunch and needed to launch my portfolio for a deadline. The 5 business days are up and no response. I went ahead and tried to do a discount my school offers for alumni instead to speed up the process. There was an issue with the code disappearing during checkout and I purchased a plan without realizing (I'm a new parent and I'm doing everything pretty quickly and foggy-headed, so easy to make mistakes). I have reached out about it in two forms - email and the chat feature offered to paying customers. The email response was quick, but the process was so complicated - starting a new workspace, duplicating everything, transferring over all that info, then repurchasing. They didn't even mention what would happen with the original purchase. I turned to the chat feature and once AI couldn't help me anymore, two agent user profile pictures appeared in the chat. I continued my chat and sent a file proving I'm enrolled, and no one answered me for 10-15 minutes before I closed the chat. Horrible customer service.

completely oversold as a design tool for designers, without coding. I experienced this for 3 weeks trying to build a portfolio. I have no coding experience but i have used elementor with wordspress which is a drag and drop element builder.

This is massively over complicated and is not for people who are just 'designers' with coding. I can see it has potential in the hands of web designers, but in the hands of someone who is a digital or print designer, it is a waste of time and money. Use the free version and try it for yourself. I'm sure you'll end up going back to a PDF of your work.

WORST CUSTOMER SERVICE EVER. I would not recommend, everyone has a different story, and you get bounced around between providers for three days.

I need to find a reason to recommend it to my clients. Webflow is better in terms of price and features, and even Squarespace has a better business model. Framer doesn't have good customer service and is limited if you want to set up e-commerce, have multiple languages, or more than one address. I'm also not happy with the performance for mobile, adding meta snippets and Seo Features.

I have enjoyed using Framer and it's got a great user interface for someone who doesn't know how to code - created a portolio project on there, made a barcode that links to my site and printed it on cards and all sorts. Then at the start of 2026 they removed some of the free domains, forcing me to either pay for the domain or reprint everything. Customer support was really unhelpful

Avoid - bad support, made 1 click mistake on a plan that didn't suite me and now they refuse to revert it or reimburse me even though I told them a few hours after my honest mistake and didn't use the plan, this shows what a short sighted company this is, look at this awful rating on trust pilot - only a company that doesn't care about their reviews at all will allow it, very poor service, also the reps just tell you bye when they decided to and just ghost you, very unprofessional, simply not worth it, too many better alternatives - invest in site builders that have good reviews - it shows that they care about their customer, framer clearly doesn't and doesn't deserve customers

Sucks - need to be a developer, their Ai is rubbish, so overcomplicated.
Just a platform for its own content/developers.

great place to host phishing

They do not check projects and have no easy way to report the scum they allow on their site

I contacted their support email and after 24 hours they took it down.
But bad that I had to guess the email! And that it took 24 hours. How many people got scamed by their slow reaction?

paying 600€ a year for a landingpage,...

ive been using framer for over a year now. the design is good, the editor is good. if money is not a problem, then go for it. its way easier to use compared to wordpress / elementor / figma in my opinion, and has better designs, but thats it.

they try to get every single penny out of you on every chance. first you pay 400€ for hosting and domain per year, which is absurd, but then you also pay for every little feature too. want to have another language? well pay us 200€ / year for the "language add-on" want this? want that? want something you could get within 2 prompts for free in gemini? yep, another 3-digit price tag,...

my review goes from 3 stars to 1 star after my templates i bought for over 500€ broke, and havent been fixed for months. this is unaccaptable for when you pay such high markups for "premium" service