Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Voir plus
L'entreprise a répondu
Had a house to sell which needed a refurb Stephen planned both bathroom and the kitchen he also introduced me to a professional fitter the whole process was first class this helped me sell it within... Voir plus
L'entreprise a répondu
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- aussi dans
- Location d'outils et de machines de jardin
- Quincaillerie
- Service de location d'équipement de construction
Écrit par l'entreprise
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Coordonnées de contact
Portland Street, NG5 6BL, Daybrook, Royaume-Uni
- 01159208208
- www.frank-key.co.uk
4,6
Excellent
752 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great builders merchants
Great builders merchants, staff inside the shop always helpful and happy and lads in the yard are helpful too, walk out with you’re ticket they are straight there to take you’re ticket then everything is brought to you’re van/car.
22 février 2025
Réponse de Frank Key
Thanks for the feedback, great to hear that our team are doing their bit 👍
Great service from Melanie
We went into the bathroom store to try to find a replacement bath panel from 12 years ago. Melanie was so helpful in hunting down the best replacement option for us
22 août 2025
Avis spontané
Réponse de Frank Key
Thank you for the great feedback, Melanie will be delighted!
Mixer Hire - Cheaper than i thought!
I hired a mixed from Daybrook. Easy process, helpful staff with loading into my van. Cheaper than I was expecting too! Will definitely use them again.
18 juillet 2025
Avis spontané
Réponse de Frank Key
👍
Great value and seamless process!
The whole process was easy and quick. The delivery was seamless. The product perfect and the best value that I found. Would 100% recommend and use again!
28 juillet 2025
Réponse de Frank Key
👍
What an excellent service
What an excellent service , great delivery driver- Jason, was extremely helpful , Polite and professional. He Asked where I wanted my 3 fence pannels. I do I want them fitting in.
So he Fitted 2 of them, the last one needed trimming.
Highly recommend, would use Frank keys again.
5 août 2025
Avis spontané
Réponse de Frank Key
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with us. It's great to hear Jason was helpful, and went the extra mile living our values. We'll be sure to pass on your kind words to him – he'll be delighted to hear them!
We truly appreciate your recommendation and look forward to helping you again in the future. If there's anything else you need, don't hesitate to reach out. Thanks for choosing Frank Key! 🌟
Réponse de Frank Key
👍
Réponse de Frank Key
Thank you for the great 5 star review.
Frank Key are the best👌🏻…
Frank Key are professional & always provide an easy & fast delivery service. Never use anyone else!
27 juillet 2025
Réponse de Frank Key
Thank you for the 5 star review and the great feedback.
Réponse de Frank Key
👍
Delivery was spot on (4 jumbo bags of…
Delivery was spot on (4 jumbo bags of MOT type1) the MOT it self wasnt the nest ibe used before some very large rocks and not alot of dust some areas i has to top up to get a good lock.
But it was cheap and will work so not to bothered
25 juillet 2025
Réponse de Frank Key
Thank you for taking the time to leave us a review and for your honest feedback! We're glad to hear that the delivery went smoothly and that the product worked for your project.
Our MOT Type 1 is indeed a 40mm-to-dust product, which is ideal for certain applications. For projects requiring a finer finish, our 20mm-to-dust option is a great alternative, though it does come at a slightly higher price point. We’d be happy to discuss your needs for future projects to ensure you get the perfect product for the job. The dust does tend to sit towards the bottom of the bag as well especially if its been raining since it was bagged.
Thank you for using us and hope we can exceed your expectations next time around. If there’s anything we can do to assist with your next project, please don’t hesitate to reach out. We’d love the opportunity to turn this 3-star experience into a 5-star one!
Disappointing delivery service
I deliberately chose my delivery day to coincide with a work from home day. To be home when the delivery was made. No knock on the door to alert me of said delivery. Just drop and leave. Now I have to hand ball 2 tonne of gravel. Thanks for a that.
25 juillet 2025
Avis spontané
Réponse de Frank Key
Please accept our apologies. We will investigate this and come back to you ASAP.
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent delivery experience didn’t meet your expectations.
Our driver, Rob, mentioned that he did knock on the door upon arrival but didn’t receive a response. He placed the gravel on the driveway, close to the area that appeared to be under preparation, to make it as convenient as possible for you to move and use. We aim to ensure deliveries are placed in the most practical and accessible location while adhering to health and safety guidelines.
Russ the legend
Our delivery driver, Russ, went above and beyond this morning. I am just recovering from surgery and was home alone, but he picked up on this without hesitation offered to bring the delivery up the driveway as there was nowhere suitable to leave it by the road. He did several trips with a smile on his face and wouldn’t even accept a cuppa as thanks - thank you Russ!
21 juillet 2025
Avis spontané
Réponse de Frank Key
👍
Good product, great delivery
The driver delivered my slate with due care and consideration, very professional.
27 juin 2025
Réponse de Frank Key
👍
Great service and range of products
Great service and range of products. On time delivery . Definitely recommend.
24 juin 2025
Réponse de Frank Key
👍
Great communication
Great communication. Fast delivery. Excellent price. Quality product. Delivered with care and consideration. Many thanks.
24 juin 2025
Réponse de Frank Key
Thanks for taking the time to leave us this great feedback.
Brilliant
Brilliant. Customer service resolved my issue immediately and the driver was amazing. Will definitely use again.
27 juin 2025
Réponse de Frank Key
Thanks for the feedback!
Réponse de Frank Key
👍
I never use anybody else!!
I never use anybody else!!! Always a good experience Office helpful, online service accessible and delivery guys lovely!
27 mai 2025
Réponse de Frank Key
Thanks for your repeat business. Great to hear from our customers, whether new or returning.
Exceptional service from both the…
Daybrook Nottingham Branch...Exceptional service from both the booking staff(Craig) and two delivery drivers. The first delivery was great but we had ordered tons of additional gravel so needed to move the previous lot. Delivery driver 2(Ken) was great and arranged the sharp sand bags, cement etc into a better arrangement to make way for additional stock to be put onto the driveway. Great work & excellent quality items as always. Thanks👍
3 juin 2025
Avis spontané
Réponse de Frank Key
Thank you for taking the time to leave us such a glowing review. We'll pass your comments on, I'm sure the guys will appreciate it. Thank you for your custom.
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