Fraser and Fraser Avis 

Excellent communication by post, email and also by telephone when I had questions about the process. The team were so friendly and approachable I would highly recommend their services.

I was contacting out of the blue by Ben at Fraser and Fraser about the passing of a member of my family I knew nothing about.
Thinking it was a hoax I had several conversations with Ben who assured me it was true and I learned I had a massive branch of my family I knew nothing about. I received good, regular communication from Fraser and Fraser.
I am looking forward to receiving my family tree and hope to make contact with some of my long lost family.

How you have kept me up to date with everything

My sincere thanks to Fraser and Fraser and namely Gareth Langford for contacting me back in November 2022 with regards to a passing of a family member. Following this initial contact F & F have been excellent in their execution of this matter and I would not hesitate to recommend their services.
I would appreciate your offer of forwarding a copy of my full family tree.

Thank you to Fraser & Fraser for an extremely informative, interesting experience. This has been a very helpful process filling in some unknown gaps in my family tree. I will look forward to receiving the full copy from you as soon as possible.

Thank you

We found Fraser and Fraser staff very helpful and
very informative.
They made the whole experience easy to follow.

Contacted by F&F, good, professional service. Communicated well throughout the process. Looking forward to the full tree.

I was contacted a while ago . It's been a long process, but very interesting, and Fraser and Fraser has kept me updated throughout the process.

Clear, informative and enjoyable.

Brilliant communication throughoutboth in writing and verbally, always available on the phone.

Contact was made last year after a distant relative died, it's a long drawn out process, which is understandable but we've been kept in the loop,

I was contacted out of the blue by Fraser and Fraser and found I may be a beneficiary.
I have always found communication with Mike Pow to be very good.
He is very professional and extremely quick to reply to my emails and answered every question I asked of him.
Thank you for the family you have sent and I am looking forward to receiving our full family tree.
You have given me an awesome insight into my extended family.
Kind regards
S. Kitney.

Contacted about a cousin who I had no idea had died. Has taken a while but this is to be expected when trying to contact long lost relatives.

Professional friendly and efficient. My Dad had been contacted about a deceased relative. The process is slow but that’s to be expected.
Very good

Was contacted by fraser and fraser about a deceased relative . Have been kept up to date during this long process. Our family tree was very interesting.

Incorrect details on letter.

My mother was born in 1924, not 1974.
my alleged fathers surname was Harford , not Chapman.
However , your service has been outstanding.
Thank you

I realise this can be a very long process for Fraser and Fraser and would have appreciated more regular updates, that said receiving my family tree has been a bonus.

Long slow process but it was made effortless by Fraser and Fraser. Thank you again x

The company is very professional and always keep you up to date with what is happening with the case.

Initially there is regular contact to secure forms and commitment from Fraser & Fraser, but after that hardly any updates or communication. Fully appreciate that they are a commercially driven company, but a one line email as an update should not be beyond them. After twenty months from their first phone call, I received a letter from a third party (Halifax Bank) that Fraser & Fraser were no longer acting in my matter, nothing from Fraser & Fraser to date. Disappointing and unprofessional.